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Spring 2014 Issue 45

 

Special Focus |  Policy and Legislation |  e-Government |  e-Commerce |  e-Society |  e-Security |  ICT Development

 


Contact Us: unpan-ap@sass.org.cn

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Open Data Institute Announces Five New International Nodes

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif A Citizen’s Guide to Open Government, E-Government, and Government 2.0

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif 10 IT Outsourcing Trends to Watch in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EU: Mobile Benchmark 2013

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif LATIN AMERICA: Mobile Enterprise Services Market

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S.: 5 Tech Policy Issues to Watch in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Lessons in Promoting Open Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: E-Commerce Legislation Begins

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif S. KOREA: Internet Use Spreading Fast - Survey

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif MALAYSIA: Launching National Cyber Crisis Management Policy

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EUROPE: French Digital Strategy Committee Tasked with Two Studies

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Dutch Govt Presents Policy Vision on Internet Ecosystem

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Russia to Extend Public Telecom Services Contracts

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NORTH AMERICA: Canadian Official Applauds Move to Certify Internet Exchanges

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S.: IT Management Reform - It Is Time for New Legislation

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif California Lt. Governor Wants Cloud and Open Data Policies

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif 5 Tech Policy Issues to Watch in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Law Struggles to Adapt to High-Tech Gadgets

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif What You Need to Know About the New Internet Rules

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif White House Calls for Major Changes to DATA Act

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif UNESCO Reveals Successful ICT-Pedagogy Integration Project

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif OECD Delivers New Single Global Standard on Automatic Exchange of Information

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Open Data Institute Announces Five New International Nodes

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ICT Priorities in the Middle East - Enterprise ICT Investment Plans to 2013

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: Aiming to Cut Price of 4G Services

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Begins E-Commerce Legislation

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China.com Jumpstarts Global Internet Expansion Plans

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif National Poverty Information System to Be Established

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Mulls Internet Finance Rules

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif JAPAN: To Introduce Tax on Foreign E-Books in 2015

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SOUTH KOREA: Considering Anti-Gaming Law That Groups Online Games with Gambling, Drugs, and Alcohol

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif S. Korea to Launch 5G Network Service in 2020

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Gov’t Announces Long-term ‘Culture Technology’ R&D Plan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Park Calls for Ceaseless Efforts for Technological Innovations

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Park Makes Pitch for Greater IT Cooperation with India

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDONESIA: Mayor Outlines Smart City Vision

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gifMALAYSIA: Launching National Cyber Crisis Management Policy

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif PHILIPPINES: Geo-Tagging Government Projects - A Must

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Philippine Supreme Court Declares Law on Online Libel Constitutional

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif THAILAND: Education Ministry Reveals Technology Master Plan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif VIETNAM: Province Sets 2014 ICT Priorities

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif BANGLADESH: Plan to Sell Submarine Bandwidth

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDIA: Regulation of Tariff for Providing Telecom Services

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Postal Life Insurance Policy

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ‘Mobile Seva’ Launched

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Scheme for Operationalization of Power System Development Fund

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NABARD Initiates a Slew of Measures for Promoting Rural Credit and Rural Infrastructure

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan, Iraq to Sign ICT Cooperation Agreement

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Minister: Internet Tariff Reduction Plan Prepared in Azerbaijan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan Launches E-Accounting Pilot Project for Municipal Taxes

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif "Electronic Court" Information System to Be Created in Azerbaijan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif UZBEKISTAN: National Mobile Operator to Be Created

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Carriers Resisting New Roaming Legislation

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australia Issues Privacy Guidelines for Public and Private Sectors

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NEW ZEALAND: City CIO Shares ICT Transformation Agenda

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EUROPE: UK Government Sets Up Forum to Help Create Smart Cities

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NORTH AMERICA: Canada - Tangle of Rules and Procedures Strangles Federal Government Tweets

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S.: My Top 10 Principles for Federal Digital Engagement, FY2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S. Government Cloud Spending Leveling Off

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Report: Administration Mulls New Federal IT Unit

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Open Data - Good for Citizens & Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Federal Technology Performance Info Should Be Public All the Time

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Government and Industry Meet on Cloud Procurement

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Global Government Cloud Market Report 2013 – 2018

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif A Citizen’s Guide to Open Government, E-Government, and Government 2.0

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif More Governments Want Twitter User Data

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: Authorities Increasingly Reaching Public Through Apps

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Chinese Courts to Publish Judgements Online

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China's Courts Put Live Graft Info Online

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Chinese Government Website Opens Microblog Accounts

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif UN Report Introduces Korean Government’s Cloud Use

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Korea, Britain Cooperate on Building E-Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Grab Useful Data at Public Data Portal

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Science Ministry to Launch Special ICT Commission

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif South Korea’s Conundrum: More Open, Less Freedom

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif South Korea, Nigeria Collaborate on E-Government Master Plan

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif MYANMAR: World Bank Approves Funding for E-Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif MALAYSIA: Moving from E-Government to Smart Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Malaysia to Cut National Expenditure with ICT

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif PHILIPPINES: Local Government Units to Leverage Google Cloud

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Philippines to Form IT Advisory Council for 2016 Automated Elections

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Philippine Customs Agency Launches Transparency Portal

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Philippines Highlights Importance of Integrated Financial Management System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Philippines Simplifies Budget Preparation with Online System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Philippines Launches Data.gov.ph

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SINGAPORE: Government’s E-Engagement Platform Rolls Out Facebook Login

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif BANGLADESH: Telecom and ICT Ministries Merged

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDIA: Maharashtra Creates Virtual Cadre to Lead e-Gov Projects

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif India and South Korea Sign MoU for Mutual Recognition of Digital Signature Certificates for Efficient E-Governance/ Cross Border Trade Facilitation

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Indian Govt to Invest in Cloud e-Government Infrastructure

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Odisha Govt. Asked to Integrate ‘Mobile Seva’ in E-Governance Projects

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Lessons in Promoting Open Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian Minister Calls for Innovation in Digital Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian State Government Eases Search Across Platforms

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Governments to Favour Cloud over In-house IT Deployments

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Understanding and Extracting Value from Govt Data

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian State Engages Citizens to Transform Service Delivery

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian State Opens Online Court Registry

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NEW ZEALAND: Govt-Wide Information Management Service

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Zealand Appoints E-health Ambassadors

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SOLOMON ISLANDS: Launching Its New Electronic Civil Registration System

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Africa: Bill Gates - Digital Currency Could Help Poor

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EUROPE: U.K. - Government IT Contracts to Be Limited to 100m

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.K. Government Unveils 73m Fund for Big Data Projects

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif LATIN AMERICA: Mobile Enterprise Services Market

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NORTH AMERICA: Canada - Wireless Code Gives Customers New Rights Starting Today

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif E-commerce Growth Slowing in Canada as Shoppers Look to Overseas E-stores

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Top 6 Most Popular ITBusiness.ca Stories of the Year

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Canadian Online Shopping Slows Down as Consumers Clue in to Better Bargains Elsewhere

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif 3 Predictions for B2B E-commerce in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Digital Marketing Talent Gap Exposed

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Large Firms Taking on Digital Disruptor Roles

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S.: Cash Is Dead. Are Credit Cards Next?

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif What's Next for Mobile Payments?

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Telecoms in 2013: Barking Up the Right Tree

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Globalization of E-Commerce in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ICT Budget and Staffing Trends in Retail Banking - Enterprise ICT Investment Plans

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ICT Priorities in Financial Markets - Enterprise ICT Investment Plans

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ICT Priorities in Pharmaceuticals - Enterprise ICT Investment Plans

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Global IT Service Management (ITSM) Market 2012-2016

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif IT Shares Fall on Cognizant Revenue Outlook

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gifStrategic Opportunity Analysis of the Global Smart City Market

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AT&T Positioned as a Leader in IDC MarketScape in Asia/Pacific Telecommunications Market

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif APAC Telcos Must Transform Enterprise Offerings

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: Internet Giants Squabble Over Competition

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Establishes CIOs Alliance

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Private Firms Granted Telecom Licenses

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China's MIIT Issues 11 Virtual Telecom Operator Licenses

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Launches First Mobile Operating System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Chinese Travelers Can Now Use Alipay Wallet for Hong Kong Retail Shopping

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Sina, UnionPay Team for Chinese Internet Payments

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif E-Commerce, the Fuel Driving China's Economy

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Smartphone Sales Decline in China

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China's Alibaba to Open New E-commerce Site in America

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif JAPAN: Global Smartphone Sales Top 1 Billion

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Retail Giants Step Up Online Strategies to Increase Sales

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Japanese Smartphones Making Headway Overseas

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Japan's Sales Tax Hike Favorable to E-Business

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SOUTH KOREA: KT Most Valuable Telecom Brand - Report

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif S. Korea's Smart Device Market to Shrink for First Time This Year: Data

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Newcomers to Lead Electronics Market in 2014: Report

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Ad Spending by IT Firms Surges in 2013: Data

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif S. Korea's Mobile Ad Market Nearly Doubles in 2013

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif MALAYSIA: Launching Mobile App for Investors

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif PHILIPPINES: To Roll Out E-Purchase Card System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif THAILAND: E-Commerce Pioneer Outlines Key Trends

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Thailand Post Sees Growth in E-Commerce

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif VIETNAM: 57 Pct of Internet Users Involve in Online Shopping

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif HCM City Looks for E-Enterprise Reform

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Viet Nam Enjoys Smartphone Boom

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Rules Govern E-Commerce Firms

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Viet Nam Bans Import of Used Electronic Devices

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Southeast Asia Startup Investments 2013: It’s All About E-Commerce, Fashion, and Women

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDIA: E-commerce Is Growing in India but It Faces Unique Challenges

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Opera Mobile Store Passes 100 Million Users

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijani Bank Technique Expands Its Branch Network in Baku

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azericard Offers SMS Information Service When Roaming

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijani Mobile Operator Announces New Campaign for Its Subscribers

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Electronic Payments in Azerbaijan in 2013 Exceeds Economy Size Two-Fold

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijani E-Commerce Market Increases 1.7 Times

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Some $258 Million Invested in Azerbaijan’s ICT Sector

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Consensus, but No Agreement, on ‘Internet Tax’

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Overseas Web Sales Haunt Shops This Christmas

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Online Shoppers Urged to Know Their Rights

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Year's Tips for SMEs Are In

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NEW ZEALAND: Govt Grants Worth $140M Awarded to 31 Tech Firms

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif PAPUA NEW GUINEA: K100m Telecom Push

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif TONGA: Online Money Transfer Service Removes Transaction Fees

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NORTH AMERICA: Canada - Digital Communications Forces Post to Stamp Out Home Mail

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S.: 25 Tech Ideas for Improving Your Community

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Big Data Gives a Boost to Health and Human Services

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ITU to Leverage M-health to Fight Chronic Non-communicable Diseases

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Worldwide Internet Users to Surpass 2.7bn in 2013

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Digitisation's Labour Reduction Effect Will Cause Social Unrest: Gartner Analyst

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif IDC Cuts Global IT Growth Forecasts on Renewed Emerging Market Fears

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Global Market for Healthcare IT Is Expected to Reach USD 103.0 Billion by 2020, According to a New Study by Grand View Research, Inc

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Smart Homes in Asia-Pacific - A CEO's 360-Degree Perspective

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: To Promote Online Petitioning Service

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China's First Smart City Open Service Platform Launched in Qingdao

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Issues 4G Licenses

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Has Over 1.3 Bln Microblog Accounts

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Websites Told to Focus on Responsibility, Not Click Rates

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Telecom Operators Construct Cloud Computing Parks

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Chinese Social Networks Coming Up Fast

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Better Broadband Connects China's Villagers

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif JAPAN: 44% Use Smartphones, 41% Don’t Want to

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Cloud Computing to Be Used in Schools from FY14

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Japan’s Smart Education Raises $5.4 Million to Take Kids E-Learning Apps Global

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SOUTH KOREA: Digital Media Festival Provides Innovative Technology

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Internet Use Spreading Fast in S. Korea: Survey

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Korea Helps Launch Worldwide Medicine Regulatory Body

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Telemedicine Brings Health Care to Remote Communities

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SK Telecom to Launch World's First 3band LTE-A Service

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Internet Services to Be Available in Inter-Korean Park This Year

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Gov't, Carmakers to Develop Low-cost Electric Vehicle Batteries

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif PHILIPPINES: Launching Mental Health Information System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Philippines to Introduce E-Payment System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Philippine City Launches New Mobile Money System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Real-Time Traffic Control System for Metro Manila

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Philippines Pledges to Join Global Efforts in Curbing Cyber Sex

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Digital Maps of Land Resources Launched in the Philippines

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Philippines Government Develops Disaster Early Warning System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Philippine: Jakarta Partners with Mapping Agency to Promote Use of Geospatial Information

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SINGAPORE: Self-Tracking of Personal Health Information Gains Ground

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore Government Warns Public of ‘Tweet Storm’

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore Prison Rolls Out Cloud-Based Notification System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore Education Minister Calls Teachers to Use ICT with Gutsiness

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore to Be Regional Big Data Analytics Hub

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore Government Launches GIS-Based Property App

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore Government Enables Mobile Workforce

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif THAILAND: Education Ministry to Invest in New Information Management System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Thailand Wildlife Dept Gets Real-Time Monitoring System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif VIETNAM: More Cities Roll Out Free Wifi

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Vietnamese Province Announces Annual ICT Index Results

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Online Games Go Local for Southeast Asia's Booming Market

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDIA: Telecom Facilities in J&K

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Railways Launches Online Booking of Retiring Rooms

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif E-books Provides Opportunity to Diversify Industry: Publishers

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Introduction of E-Insurance in the Insurance Sector

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Rolling Out of Next Generation E-Ticketing

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif PAKISTAN: Import of Telecom Equipment Witnesses US$ 36mn Decline

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AZERBAIJAN: Internet Prices to Reduce

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Incoming Internet Traffic to Be Filtered in Azerbaijan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan Starts to Study Virtual Employment

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan Launches Registration of IMEI-Codes via Electronic Signatures

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Number of Mobile E-Signature Owners in Azerbaijan Increases

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Suspension of Foreign TV Channels’ Broadcasting in Azerbaijan Clarified

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Baku Metro to Be Provided with Corporate Mobile Communication

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif MNP Service to Be Launched on Azerbaijani Mobile Operator Networks from Feb. 1

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan Simplifies Registration of Immovable Property

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Commercial Package of Digital TV in Azerbaijan Expands

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif KYRGYZSTAN: Gearing Up for Transition to Digital Television

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif KAZAKHSTAN: Aspects of IT Education Discussed

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif TURKMENISTAN: Beyond ‘WWW’ - Life Without Internet Exists

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif UZBEKISTAN: Increase in Mobile Operator Subscriber Fees

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Government Launches Emergency Smartphone App

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian Government Mobile Centres Serve Remote Communities

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian Government Launches Medicare Mobile App

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australian State Invites Citizens to Innovative with Data

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Australia City Launches App on Road and Traffic Conditions

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NEW ZEALAND: Web Portal Launched for Aged Care Providers

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Zealand City Improves Water Management with ICT

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Zealand Networks Start Blocking Stolen Phones

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Zealand on Track to Complete Immigration Management System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif New Zealand to Get Cloud-Based Productivity Tools

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Ultra-Fast Broadband Uptake Picks Up Speed

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AFRICA: Kenyan Authority to Get More Powers to Access Private Data

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EUROPE: U.K. - Public Sector Fails to Tackle 20.6bn a Year Fraud Using Big Data

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Online Information Poses Cyber Risk for UK Critical Infrastructure, Report Claims

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NORTH AMERICA: U.S. - Cyberattacks to Be Stronger in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Agencies to Focus on Illegal Cyberweapons Trade in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Awards Recognize Best in Government Cybersecurity

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Defense to Weigh Civilian Cyber Militia

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Could New Security Tech Cut Global Cyberattacks in Half?

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Federal CIOs' Current Security Dilemma

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Information Security Products and Services - Global Strategic Business Report 2012-2018: Smart Technology Influences Industry

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif UN Votes to Protect Privacy in Digital Age

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Research and Markets: Global IT Security Spending Market Forecast & Opportunities, 2016

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: Call to Ensure Netizen Privacy

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Internet Failures Arouse Hacker Concerns

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Hackers Blamed for Online Crash Affecting Millions

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Chinese Websites Fail on DNS Outage Suspected from US Location

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif JAPAN: Interpol Cybercrime Office Taps Japanese

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Cybersecurity to Include Oil, Credit Cards

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Govt to Set ‘Day of Cybersecurity’

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Japan, U.S. to Boost Cyberdefense Efforts

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Record 12.8 Billion Cyberattacks Seen in Japan Last Year

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SOUTH KOREA: Gov't Vows Stern Action on Bank Data Leaks

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Korea Beefs Up Training to Counter Cyberterrorism

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif South Korean Credit Card Firms Suspended Over Data Breach

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif South Korea to Build Cyber-Attack Tools: Report

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Special Report: The Cyberwar Threat from North Korea

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif MALAYSIA: Home Affairs Strengthened Security of National ID Cards

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SINGAPORE: Gov't Offering More Scholarships to Groom Cybersecurity Talent

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore Minister Highlights Importance of Cyber Security and Data Analytics

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore’s Defence Scientist Supports Cyber Security Promotion

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Cyber Intelligence Centre Opened in Singapore

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Cyber Security Remains a Priority for Singapore Government

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore's Crime Rate Falls While Cyber Crimes Increase

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDIA: Government Websites - Gold Mine for Cybercriminals

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif India's Poll Panel Declines Google Voting Services Offer Over Security Concerns

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif On Internet Freedom, India's Perilous Trajectory

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Building Better Cyber and Telephony Infrastructure and Evolving New Cyber and Telecom Security Practices

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AZERBAIJAN: To Study Israel’s Experience in Information Security

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijani Ministry of Communications and Information Technologies Not Satisfied with Information Security in Country

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Resolution for 2014: Improve Cyber Security

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Federal Police to Trial Data Filtering Technology

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Government Calls for Comment on Children's Online Safety Proposals

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NEW ZEALAND: Huge Demand for IT Security Staff

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AFRICA: Half to Have LTE in Four Years

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EU: Mobile Benchmark 2013

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif EU Still Trailing US in Terms of ICT

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Spain to Invest Over EUR 8 mln in Malaga Digital Hub

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif LATIN AMERICA: Brazil's ICT Spending to Grow Above Average in 2014 – IDC

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NORTH AMERICA: Canada - 5 IT Predictions for 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif U.S.: Rep. Connolly Says Momentum Is Building for IT Procurement Reforms

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif 5 Issues to Watch in Data and Technology

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Top 2014 Government IT Headache - Windows XP Migration

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif 14 Predictions on Government IT for 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Government Technology Trends to Watch in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif What to Expect from Open Data in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif World Leaders Call for More Timely, Harmonized Data on Global ICT Access and Affordability

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif E-Waste Up by Third by 2017 - UN Study

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Global Software Developers, ICT-Skilled Workers to Reach 18.5M in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Gartner: Global IT Spending Will Grow Slightly in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Post Event Report: Best Run Cities 2013

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Global Airport IT Market 2012-2016

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif OECD Broadband Statistics Update

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif10 IT Outsourcing Trends to Watch in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Investors Urged to Help Transform Cyberjaya into Global Technology Hub

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Latest Report: Top 10 Countries with Fastest Internet Connection in the World

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Worldwide and Regional Public IT Cloud Services 2013-2017 Forecast

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif The Global Military IT, Data and Computing Market 2014-2024

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Global IT Business Confidence Research Report 2014: Worldwide Industry Share, Investment Trends, Growth, Size, Strategy and Forecast Research Report

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif IDC Predicts the Top 10 ICT Trends for APeJ in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif ICT to Be a Catalyst for Transformation to Drive Connected Industries

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif A10 Networks Chosen for Top Global 75 Companies by MIS Asia

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Text2Teach Cited as Exemplary ICT Innovation for Education

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Top Ten ICT Predictions for 2014 Revealed!

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Asia/Pacific (Excluding Japan) 2014 Top 10 ICT Predictions

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif 3D Printing and Wearable Tech to Transform Asia CIOs' Role

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CommunicAsia2014, EnterpriseIT2014 and BroadcastAsia2014 Showcase Breakthrough Technologies for an Increasingly Connected World

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif APEC to Recognize 'Intelligent Transportation' Innovator

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CHINA: 4G Indicates Stronger Economic Growth for China

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Mobile Set to Reap Benefits as Broadband Restrictions Are Eliminated

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Unveils First Domestic Cloud Computer

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Releases Self-made Operating System

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif China Aims to Establish Domestic IOT Giants

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif JAPAN: Keen on ICT Cooperation with Azerbaijan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SOUTH KOREA: Ranking 2nd in Internet of Things Preparedness

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif S. Korea's ICT Exports, Trade Surplus Reach Record Highs in 2013

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Science & ICT Ministry to Promote Strategic Industries, Shared Growth in 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif S. Korea Announces Events for ICT Meeting

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDONESIA: Ends 2013 with 71.2 Mln Internet Users

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif CAMBODIA: Information Sector Vital to Deepen Cambodia-China Ties

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SINGAPORE: University’s Data Centre Achieves New Green Target

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Singapore to Develop 3D National Topographic Model

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif VIETNAM: A Major ICT Spender in 2014

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif BANGLADESH: Wi-Fi on Dhaka Road

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif INDIA: ‘E-Inclusion - IT Training for Rural Sc/St/Women Beneficiaries’ Project Launched

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif E-Insurance to Come into Existence from Next Year

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Indian IT Service Sector Gears Up for 2014

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif SRI LANKA: ICT Literary Gets Boost from Intel

 

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AZERBAIJAN: ICT Trade Mission Successfully Completed

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan Highly Evaluates IT Co-op with Japan

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Development of Fiber Optic Internet Access in Azerbaijan to Reach Its Peak by 2017

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Minister: All of Azerbaijan to Be Provided with Broadband Internet Access by 2018

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan Increases Electricity Export by Almost Quarter in 2013

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Digital Communications to Be Discussed in Framework of “WCFDavos Kyiv” Forum

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif Azerbaijan’s ICT Revenue Increased 14 Percent

 

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/06.gif

 

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif AUSTRALIA: Internet Speeds Slowly Improving

http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/dot.gif NEW ZEALAND: Will Have 90% Smartphone and 78% Tablet Ownership Levels by 2018

 

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Open Data Institute Announces Five New International Nodes

 

The Open Data Institute (ODI) yesterday announced five new international ODI Nodes including the first two from the Asia Pacific region: Osaka, Seoul, Sheffield, Philadelphia and Hawaii. The Nodes will bring together companies, universities, and NGOs that support open data projects and communities. According to an official statement, the launch of ODI Seoul builds on the signing of a Memorandum of Understanding (MoU) between the ODI and the National Information Society Agency (NIA) of the Republic of Korea in November 2013, which marks the beginning of more collaborative initiatives in the area of open data on a national scale. Since the recent ODI Summit where the Nodes programme was announced, the ODI has been inundated with requests from across the globe, asking for support to improve their open data practices. “The open data movement continues to gain momentum across the globe - our five new Nodes are testament to this. We look forward to working alongside these new Nodes to explore how open data can drive innovation, boost transparency and bring about social, economic, and environmental benefits to their communities,” Richard Stirling, International Director at the ODI said.

 

Each Node has agreed to adopt the ODI Charter, which is a open source codification of the ODI itself, and embodies principles of open data business, publishing, communication, and collaboration. The creation of ODI Nodes around the world highlights how people are using the power of open to combine expertise and resources. Each Node will catalyse open data culture across commercial, public sector, and developer communities, and communicate open data success stories globally. City and regional Nodes will identify open data collaboration projects, and publish data relating to themselves and their work using open standards such as the ODI Open Data Certificate. The ODI is an independent, non-profit, non-partisan, Limited by Guarantee company founded by Professor Sir Nigel Shadbolt and Professor Sir Tim Berners-Lee. It has secured £10 million (US$ 15.9 million) over five years via the UK innovation agency, the Technology Strategy Board, and U$750,000 from global philanthropic investor Omidyar Network.

From http://www.futuregov.asia 02/18/2014

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A Citizen’s Guide to Open Government, E-Government, and Government 2.0

 

Engaged citizens want clear, credible information from the government about how it’s carrying on its business. They don’t want to thumb through thousands of files or wait month after month or go through the rigors of filing claims through FOIA (Freedom of Information Act). They want government information, services, and communication to be forthcoming and swift. The Open Government, Government 2.0, and E-Governance movements fill the need of connecting citizens with the government and each other to foster a more open, collaborative, and efficient public sector through the use of new technology and public data. Open Government is defined by the OECD (Organisation for Economic Cooperation and Development) as “the transparency of government actions, the accessibility of government services and information, and the responsiveness of government to new ideas, demands and needs.”

 

E-Government is defined by the World Bank as “the use by government agencies of information technologies that have the ability to transform relations with citizens, businesses, and other arms of government. These technologies can serve a variety of different ends: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient government management. The resulting benefits can be less corruption, increased transparency, greater convenience, revenue growth, and/or cost reductions.” Government 2.0 is defined by Gartner Research as “the use of Web 2.0 technologies, both internally and externally, to increase collaboration and transparency and potentially transform the way government agencies relate to citizens and operate.”

 

Open Government and E-Government paved the way for Government 2.0, a collaborative technology whose mission is to improve government transparency and efficiency. How? Gov 2.0 has been called the next generation of government because it not only utilizes new technologies such as social media, cloud computing, and other apps, it is a means to increase citizen participation. While some question the logistics of funding, implementing, managing, and securing Open Government, E-Government, and Government 2.0 projects, advocates—from single-source bloggers to large well-funded groups—don’t show any signs of slowing down. Plans for summits, conferences, new applications, and publications suggest that Open Government, along with all its emerging technology, is here for the long haul. We have compiled a list of organizations, blogs, guides, and tools to help citizens and public service leaders better understand the Open Government, E-Government, and Government 2.0 movement.

From https://onlinempa.unc.edu/ 01/07/2014

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10 IT Outsourcing Trends to Watch in 2014

 

2014 could be the year customers - and a few robots - take greater control of the IT outsourcing space

In 2013, the IT services industry saw customers doing more of their own IT services deals, testing the service integration model, and continuing to struggle with outsourcing transitions. CIO.com asked outsourcing observers to tell us what they think is in the cards for the year ahead. And if they're right, 2014 could be the year customers - and a few robots - take greater control of the IT outsourcing space.

 

1. The rise of the machines

Say hello to the latest IT services professional: the robot. "2014 will see significant growth in the development and implementation of robot-like technologies that will automate many tasks currently performed by full-time employees in [outsourcing] deals," says Shawn C. Helms, partner in the outsourcing and technology transactions practices at K&L Gates. "Given the rise of robots replacing people in manufacturing and logistics, it is not a stretch to predict that robots will move up the intellectual value chain as artificial intelligence continues to develop." "The rise of smart machines will have a radical effect on the IT and outsourcing environments," says Jonathan Crane, chief commercial officer for IPsoft. "What is still unclear is what either of these industries will look like in the end. Will these tumultuous changes have a lasting effect? Could this be the beginning of the end of the labor arbitrage era?"

 

At the very least, expect an increase in automation generally. "With the cost benefits of labour arbitrage being largely harvested and labour costs inevitably on the rise, CIOs will need to look for alternative opportunities to reduce or contain operating costs," says Joe Nash, principal in Pillsbury's global sourcing group. "That means looking for ways through automation to reduce the amount of work it takes to complete an IT function or service, not the cost of the labor to do it." Process automation will become integrated with service provider solutions this year, says Chip Wagner, CEO of IT outsourcing consultancy Alsbridge.

 

2. Hybrid offshoring heats up

"In 2014, offshoring to a supplier will not be the default," says Atul Vasithsha, chairman of outsourcing consultancy NeoGroup. Rather, a hybrid model, combining insourced and outsourced offshore services, will gain attention as an alternative. "Companies are starting to invest more in global business services models, [which combine] the best of shared services and outsourcing under a common governance model. This is seeing processes being offshored in captives by industries that have traditionally been reluctant, such as media and entertainment," says Vasithsha. Indeed, this year will see a mix of outsourcing models overall. "Most companies need to get the right combination of best talent and most-cost-effective IT services," says Scott Staples, president of Americas at IT service provider Mindtree. "The best sourcing strategies treat outsourcing and insourcing as complementary not competitive, and leverage onsite, onshore, offshore and nearshore options all in the same model."

 

3. An increase in insourcing

"Of the IT services historically outsourced, 20 to 30 percent will be brought back in-house as buyers are more comfortable to create retained organizations that not only govern the services, but start to move more into operational control of the services," says Stan Lepeak, global research director for KPMG Advisory. Companies will rely on IT service management frameworks like version three of the Information Technology Infrastructure Library to manage the increased insourcing. But expect the industry press to make a bigger deal about such backsourcing than it deserves, says Wagner of Alsbridge.

 

4. Service integration comes home

IT leaders have given third parties a shot managing their multi-sourced environments in recent years. In 2014, they'll take on service integration themselves. "Following a period of experimentation with various outsourced models, client organizations will increasingly focus on service integration as an integral core competency and take key functions back in-house," says Lois Coatney, director with outsourcing consultancy Information Services Group (ISG). "In outsourced models, clients have found they lose visibility and direct control of service management effectiveness, and that they become too remote and unable to fill their fiduciary responsibility. Clients are recognizing that a solid internal service integration capability provides better flexibility and knowledge of the business required to onboard new and specialty service providers," says Coatney.

 

5. The cloud gets grounded

There's little doubt that cloud computing is here to stay, but businesses have struggled to managed such IT services effectively. "In 2014, we expect clients and service providers to further define their strategic objectives for cloud services, applying consistent metrics to quantify their return on investment and navigate a rapidly evolving contracting environment," says Scott Feuless, principal consultant with ISG. "One key will be progress towards normalized measurement frameworks that enable meaningful comparisons of alternative solutions." Ultimately, companies will be able to perform apples-to-apples comparisons of different cloud options, as well as comparisons of cloud vs. traditional solutions. "The result will be significant progress in reaping the benefits of cloud services, as buyers avoid the mistakes of early adopters," Fueless says. "Service providers will adjust their offerings to meet the needs of a more cautious and educated market."

 

6. Contracts compel inter-provider cooperation

Why can't they all just get along? This year, they'll be legally required to. "As organizations continue to implement a multi-sourcing, best-of-breed strategy customers need to find a way to force competitive service providers to work together to achieve common goals," says Helms of K&L Gates. In 2013, some outsourcing customers implemented outsourcing "cooperation agreements" that contractually obligated service providers to cooperate at an operational level. "I predict that 2014 will see an increased use of outsourcing cooperation agreements," Helms says.

 

7. A lower cost consulting model emerges

This year, an increasing number of experienced IT outsourcing customers decided to forego the pricey third party consultants and set up their IT services deals on their own. Look for outsourcing consultants to adjust their approach in the year ahead. "In 2014, we'll start to see more consultants offer light-touch services for clients, often on annuity subscriptions, to service clients wanting ongoing relationships with less intense financial commitments," says Phil Fersht, CEO of outsourcing analyst firm HfS Research.

 

8. India goes after infrastructure

India Inc. made its reputation on application development and business process outsourcing. This year, they'll increase focus on infrastructure deals. "It would have been unheard of 10 years ago for an India-based provider to beat out an IBM, EDS, or CSC in an IT infrastructure deal in the United States or Europe," says Helms of K&L Gates. "I predict that 2014 will be the year where Indian-heritage providers become the biggest competitive threat for traditional US-based infrastructure powerhouse providers." Fersht of HfS Research forecasts a good year overall for Indian providers. "Many clients prefer the flexibility, work ethic, innovation, and cost-friendliness of many of the Indian IT services firms to the stagnating services of many of the Western incumbents, many of which will continue to lose market share in 2014," he says. "We expect this trend to continue apace in 2014."

 

9. Big deals get smaller, small deals get bigger

Multi-sourcing continues to be the name of the game. "Prior mega-deals will continue to be disaggregated and resourced in smaller pieces," says Wagner of Alsbridge. At the same time, however, many smaller deals will be rolled up into midsize deals as customers seek more leverage with their vendors, Wagner says.

 

10. Governance gets harder

"With increased adoption of global business services and the growing complexity and diversity of vendor portfolios, the governance function will become an even more critical capability that enables organisations to manage performance, risk and compliance," says KPMG's Lepeak. "However, most organisations will face challenges in recruiting and hiring skilled resources due to a talent shortage in the governance arena."

From http://www.cio.com.au/ 01/20/2014

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EU: Mobile Benchmark 2013

 

The EU Benchmark report compares and analyses over 2600 mobile packages across eleven European countries (Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Spain, Sweden and UK). A matrix was built based on ranges of monthly minutes and MBs offered. SMS has been excluded, as the majority of plans already offered (near) unlimited SMS. To account for more than just the headline cost of minutes and megabytes a total cost of ownership (TCO) approach has been used, which amongst others includes promotions and the cost of handsets. All MNOs, second brands where relevant and two MVNOs who acquired spectrum were included. Data was collected during July and August in 2013 from the providers' websites. The team has assumed an 'average' consumer who is looking for a post-paid plan with either a handset in three categories or alternatively for a SIM-only plan. The report is accompanied for corporate users by the excel covering all the packages used in the analysis with the following details: name provider, name plan, type of plan, contract duration, which handset included, monthly price, promotional price, duration of promotion, calculated TCO in EUR and EUR PPP, set-up costs, cost of handset, number of minutes, SMS and MBs included.

From http://www.telecompaper.com/ 12/12/2013

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LATIN AMERICA: Mobile Enterprise Services Market

 

Value-added Services and Mobile Applications Lead to Market Growth

This study focuses on analyzing what mobile carriers in Latin America are doing regarding mobile enterprise services. The key focus areas of the research are main trends for mobile enterprise services, market assessment and forecast, and types of services by carriers. The study includes a forecast from 2012 to 2018, with a base year of 2012. The geographic scope includes the Latin American countries of Brazil, Colombia, and Mexico.

 

Key Findings

•Mobile enterprise value-added service (VAS) is on the radar of information and communication technologies (ICT) companies as one of the most promising revenue streams in the next years.

•VAS such as location-based services, voice virtual private network (VPN), mobile office, mobile cloud computing, application-to-person (A2P) short message service (SMS), and other mobile enterprise services are being improved and expanded to increase average revenue per line (ARPL) and improve customer experience.

•Telcos want to offer integrated solutions to optimize the adoption of mobile enterprise services by small, medium, and large businesses. These solutions also drive an increase of data services and voice services of carriers' infrastructure, thus providing a base to preserve the traditional telecom business.

•The Latin American application ecosystem is being developed, and the availability of different mobile applications is expected to increase heavily in the coming years. Companies are likely to adopt applications under mobile device management (MDM) solutions to guarantee security and to handle the phenomenon of consumerization as personal smart device adoption in enterprises continues to grow.

 

•Frost & Sullivan estimates that the mobile enterprise services market revenue for Brazil, Colombia, and Mexico will grow from $X billion in 2012 to $X billion in 2018.

•Major regional telcos such as Movistar/Vivo, Claro, Oi, TIM/Personal, and Nextel have a strategy to foster the development of VAS for mobile enterprise services. This strategy is often designed to add mobility to data communications network solutions such as Internet protocol (IP) VPN multiprotocol label switching (MPLS) and to engage the clients in the whole portfolio of an integrated convergent telco.

•However, many solutions are still tailor-made for special projects. For further adoption, it is important that off-the-shelf products are provided by telcos with easy contract options by clients as a few telcos have been implementing cloud services applications stores.

•Frost & Sullivan expects that with the evolution of 4G networks and Wi-Fi hotspots, the experience with cloud services will be enhanced, allowing for the development of more advanced services such as video.

 

•For the client, the return on investment (ROI) needs to be calculated for large projects. However, the as a service model provides easy access for small and medium enterprises to adopt applications and services. The evolution of this model creates an increase of productivity and efficiency in this segment as users make real-time decisions. Even if users are away from their physical locations, they still have access to systems that allow for the better management of operations such as customer relationship management (CRM), accounting, and supply chain management (SCM).

•However, there is still a lack of awareness of the benefits that enterprise mobile solutions can deliver. The challenge, therefore, is to educate customers and make the service more tangible. Other key industry barriers that need to be addressed are consumers' trust and the low penetration of data-capable devices.

 

Research Objectives, Scope, and Methodology

Objectives

This study focuses on analyzing what mobile carriers are doing regarding mobile enterprise services. The key focus areas of the research are as follows:

Main trends for mobile enterprise services

•Market assessment and forecast

•Types of services by carriers

Scope

•Geographic Coverage: Latin America (LATAM)

Brazil, Colombia, and Mexico

•Forecast Period: 2013 to 2018

•Base Year: 2012

•Monetary Unit: US dollars

Research Methodology

•Primary research was conducted, and secondary research included the Frost & Sullivan online database, market participants' financial reports, and regulators' web sites.

Table of Contents

Executive Summary 4

Introduction 7

Key Definitions 9

Market Assessment 12

Brazil Breakdown 27

Mexico Breakdown 36

Colombia Breakdown 43

Appendix 50

The Frost & Sullivan Story 53

From http://www.reportlinker.com/ 02/18/2014

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U.S.: 5 Tech Policy Issues to Watch in 2014

 

From phone-tracking devices to giving kids the ability to delete online posts, here are a few pieces of technology legislation you should keep an eye on next year. As technology continues to permeate everyday lives, it naturally has wormed its way into many topics considered by state legislatures and the U.S. Congress. A plethora of bills steeped in complex tech issues landed on the desks of lawmakers in 2013 -- a trend that should continue next year. Government Technology has identified five proposals of note that public-sector technologists should keep tabs on as the calendar flips to 2014.

 

Right to Remove Online Posts

New Jersey is considering legislation that enables children to remove online posts from social media and discussion forums. Introduced by Sen. Shirley Turner, D-Mercer, S0318 requires website and online application operators to make sure minors can delete posts they’ve come to regret or be embarrassed by. In addition, the bill prevents websites from targeting minors for certain advertising. California Gov. Edmund G. Brown signed similar legislation for the Golden State in September, but critics aren’t sure how New Jersey’s bill would work. In addition, the New Jersey Star-Ledger pointed out that the bill doesn’t contain any penalties for companies that violate the bill. “There is a real mess here,” Eric Bernstein, a New Jersey attorney that specializes in Internet law, told the Star-Ledger. “It’s going to be overly broad and very difficult to enforce.”

 

The bill also may be unnecessary. Many social media platforms and discussion forums already have functions that enable people to delete their posts. And the advertising aspect of S0318 may encounter First Amendment problems. In an email to Government Technology, Turner said there had been little movement on the bill since it was introduced. She admitted S0318 was "not perfect," but believes it can help initiate broader discussion regarding protecting children using the Internet and social media. "We need to figure out how best to protect our children from spur of the moment judgments that can harm them immediately and later in life," Turner wrote. "Additionally, with the Internet being so readily accessible to children, parents have a harder time monitoring the information to which their children are exposed.  We need to protect children from being exposed to advertisements for harmful products." "I hope to resolve the issues with the bill as the bill moves through the public vetting process," she added.

 

Revamping the Universal Service Fund

New Hampshire Sen. Kelly Ayotte has introduced a bill to ensure rural states get a better share of federal communications services. A percentage of the Universal Service Fund – created by the FCC in 1997 to help support telecommunications services in public areas such as libraries and schools, and ensure equitable access to quality communications technology – is distributed back to states using a complex formula. The USF Equitable Distribution Act., S. 1766, would alter the formula and require that a rural state be given back 75 cents for every dollar it contributes to the USF. It would also define a “rural state” as having less than 200 people per square mile. According to a press release from Ayotte’s office, New Hampshire currently only receives 37 cents on the dollar from USF monies and has approximately 147 people per square mile. The Granite State donated $37.9 million to the USF in 2011, but received only $14.2 million back. New Hampshire ranks 46th out of 50 states when comparing the return on each dollar. Ayotte feels the USF is “short changing” New Hampshire, allowing other states to better finance modern communications services, and she wants more of that money to flow back into rural states that need it.

 

Limiting Use of Phone Tracking Devices

A group of Minnesota lawmakers is concerned with how law enforcement agencies are using devices that mimic local phone towers to capture cellular phone data and location information. Minnesota State Sens. D. Scott Dibble, DFL-Minneapolis, and Sean Nienow, R-Cambridge, along with Reps. John Lesch, DFL-St. Paul and Mary Liz Holberg, R-Lakeville, sent a letter to Minnesota Department of Public Safety Commissioner Mona Dohman questioning law enforcement's use of the tracking devices, which are sold under the names “KingFish” and “StingRay.” The lawmakers noted that public concern over the U.S. government’s use of phone data this year has placed additional scrutiny on the surveillance and data retention practices of state and local law enforcement agencies. Some of the questions included in the letter include asking how much money is spent on cellular exploitation equipment, the capabilities and functions of it, examples of investigations where the equipment was used, and how long data is kept after an investigation has concluded. Ted York, Dibble’s legislative aid, told Government Technology that legislation to address the issue is “definitely being explored.” He added both the data retention and use of the devices without a warrant are concerns.

 

The Extinction of Landline Phones

Legislation is rolling through the Michigan Legislature that would amend the Michigan Telecommunications Act to streamline the process companies have to go through to discontinue basic local exchange or toll service. It passed through the Michigan Senate and is now being evaluated by the state’s House of Representatives. Sponsored by Sen. Mike Nofs, R-Battle Creek, Senate Bill 636 is touted by supporters as something that protects landlines for those that need them, at the same time giving companies the flexibility to transition to a more cellular-based platform of services, or Voice over Internet Protocol (VoIP) systems. But opponents cite concerns over reliable access to 9-1-1 and emergency services, and a potential hardship for older adults that rely on landlines. In an interview with Government Technology, Greg Moore, Nof’s legislative director, felt additional changes to the bill’s language would be made in 2014, before being taken up by the House for a vote.

 

Wisconsin Looking at Rules for License Plate Readers

Wisconsin is considering a bill that would establish clear guidelines on how the data from license plate readers can be used and stored. The proposal was drafted by state Reps. David Craig, R-Big Bend, Fred Kessler, D-Milwaukee, and Sen. Tom Tiffany, R-Hazelhurst. The Journal Sentinel reported that the legislation would limit the technology’s use by law enforcement and state agencies to only active criminal investigations of a suspect. The bill also mandates no information can be shared with a third party unless it is a government entity, and all data must be destroyed within 48 hours unless it’s needed for a particular case.

 

While license plate readers can be helpful to police, privacy advocates are up in arms over the data collected and stored by license plate readers. For example, the ACLU of Southern California and the Electronic Frontier Foundation (EFF) sued the Los Angeles Police Department and the Los Angeles County Sheriff’s Department in November over records collected by license plate readers over the last several years. According to the Journal Sentinel, Craig had plans to alter the bill after getting feedback from local police chiefs and is willing to extend the storage time from the proposed 48 hours. Government Technology called Craig’s office multiple times this month seeking comment on whether those changes were made and the current status of the legislation, but the messages were not returned.

From http://www.govtech.com/ 12/19/2013

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AUSTRALIA: Lessons in Promoting Open Government

 

Technology is changing the way governments think, and one of the most crucial areas of change is in information management. How do governments leverage these technologies to improve information management and ultimately promote open, transparent governance? FutureGov spoke to Professor John McMillan, Australian Information Commissioner, on how the Office of the Australian Information Commissioner (OAIC) is leveraging Big Data and promoting open government, to bring new opportunities to Government information management. “What is really driving the cultural change in government nowadays is technology. It is transforming the way we collect, use, share, store and protect information. Technology opens up new threats but also wonderful new opportunities for information management.”

 

"Good privacy is good business"

“The laws that we administer — the Freedom of Information and Privacy Acts — were created in a world of hard copy records. But today’s world of digital records completely changes the agenda. You realise that you can extract extraordinary value from assembling all the data. Particularly with Big Data, there are enormous resources we can consolidate, and better analyse and evaluate,” Professor McMillan said. With the increasing volume of government-held data, privacy is gaining even greater importance: “A high proportion of the data connects in someway to individual, personal information. This is at the heart of the data collected by tax, health, immigration offices,” he remarks. “So while you’re rolling out an information sharing strategy, you also need to use technology more effectively to filter out the personal information and reassure the public that their data is secured.” The OAIC strongly advocates the principle that “good privacy is good business” — it is very much in the interest of both government and industry to have strong privacy practices, Professor McMillan says. “Agencies also have immense security and privacy worries about data integration when sharing with other agencies. One of the challenges we have is encouraging information sharing while ensuring that those concerns are addressed.”

 

A coherent national plan for open government

Professor McMillan adds that while drawing value from Big Data is in the interest of government, the value of the data is fully realised if it is made available to others in the community. Australia announced in May this year that it is joining the global Open Government Partnership (OGP), something the OAIC has strongly advocated. Australia has already achieved a great deal in open government, including a strong FOI Act, the Declaration of Open Government, commitment to the Gov2.0 strategy, and strong laws on declaration of interests and integrity of government. “While the OGP allows us to showcase our strong tradition in open government, it also provides an opportunity to identify gaps and challenges ahead,” Professor McMillan notes. The next step for Australia is to create a national action plan for open government: “This will be a valuable opportunity to bring all the different strands into one coherent national plan. The plan has to be developed in consultation with the community, industry and all levels of government,” he says.

 

Professor McMillan believes that strong leadership is crucial for Australia to move forward with the OGP: “Australia has not kept pace with some of the other countries in the world. There’ve been quite significant leaps forward in UK, Canada and US. Those big changes have been led by their national leaders. We’re strongly pushing that effective information policy requires strong leadership.” Professor McMillan emphasises the need to work actively with the large number of other agencies to develop a coherent national action plan for open government and information policy. At the same time, the OAIC is also working to ensure that the privacy reforms are successfully operational in March 2014. “An enormous number of things are happening in Australia. There’s tremendous innovation, and commitment to the digital age and information management. These efforts need to be brought together under a coherent plan, particularly a plan that involves both the state and the national governments,” Professor McMillan says. Professor McMillan will be speaking at FutureGov Summit Australia in Canberra on 2-3 December 2013 on re-thinking the government’s role with open data.

From http://www.futuregov.asia 11/27/2013

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CHINA: E-Commerce Legislation Begins

 

China started a two-and-a-half-year process of drafting a comprehensive e-commerce law on Friday as its e-commerce market expands at full speed.A drafting group for the legislation was set up on Friday during a meeting by the Financial and Economic Committee of the National People's Congress (NPC)."Booming e-commerce has become a growth point for national economic development and a focal point for adjusting its structure," said Lyu Zushan, head of the drafting group."As a result, it is in urgent need to tease out, replenish, revise and improve existing laws and regulations," he said, adding that a comprehensive law could promote sustainable and healthy development of e-commerce.According to a preliminary timetable set at Friday's meeting, the drafting group will embark on research of the subject and submit a report by the end of 2014, and actual drafting of the law should be completed by June 2016.The transaction value of China's e-commerce industry reached about 8 trillion yuan (about 1.32 trillion U.S. dollars) in 2012, up 30.8 percent year on year.

From http://www.news.cn/ 12/27/2013

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S. KOREA: Internet Use Spreading Fast - Survey

 

The number of Internet users in Korea has topped 40 million, with the rate of Internet use also surpassing the 80 percent mark, a survey showed on Monday. According to the report compiled by the Ministry of Science, ICT and Future Planning, the number of Internet users in the country, with a population of nearly 50 million, reached some 40.08 million as of September, up from 38.12 million a year ago, and some 82 percent of South Koreans log on to the Internet at least once a month, also up from 78.4 percent over the cited period.  The survey was conducted on 77,402 South Koreans aged over 3 years and 30,000 households between July 1 and Sept. 31.

From http://english.yonhapnews.co.kr 12/16/2013

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MALAYSIA: Launching National Cyber Crisis Management Policy

 

Deputy Prime Minister Tan Sri Muhyiddin Yassin launched, earlier this week, a national policy document that outlines Malaysia’s strategy for cyber crisis mitigation and response. The initiative comes as a response to growing cyber threats which could potentially dampen the government’s aspiration to drive Malaysia’s digital economy and be on par with advanced nations by 2020. Muhyiddin emphasised the need for Malaysia’s Critical National Information Infrastructure (CNII) organisations to be fully protected so as to prevent any untoward effects in the economy, social services and national security. Cybersecurity Malaysia identifies CNII organisations as those coming from the following sectors: National Defence, Banking and Finance, ICT, Energy, Transportation, Utilities, Emergency Services, Government, and Health and Human Services. “CNII are key sectors that have to be given attention because any threat, disruption or damage on this system can have a major impact on the country,” he said.

 

The directive outlines six main principles in dealing with a cyber crisis. These are:

1.National Cyber Crisis Management Structure

2. National Cyber Threat Level

3. Computer Emergency Response Team (CERT)

4. Cyber Security Protection Mechanism

5. Response, Communication and Coordination procedure

6. Readiness Programme

“I suggest that all agency heads fully understand and comply with what is contained in this directive so that the effort and strategies formulated can be effectively implemented,” Muhyiddin said. “Furthermore, I also encourage all agencies to set up a Computer Emergency Response Team to boost internal capabilities in handling cyber incidents.”

From http://www.futuregov.asia/ 11/28/2013

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EUROPE: French Digital Strategy Committee Tasked with Two Studies

 

The French government has tasked the Strategic Committee for the Digital Sector (Comite strategique de filiere numerique) to draft two proposals in 2014 to help develop France’s competitiveness in the area of software, new services and internet usages, reports Les Echos. Now under the stewardship of Loic Riviere, director general of software association AFDEL, the committee has been expanded to include corporate management and unions, including FO, CGT, Bull’s Pierre Bernabe, Exalead-Dassault Systemes’ Francois Bourdoncle, Orange’s Pierre Louette, Alcatel’s Gabrielle Gauthey and PriceMinister’s Olivier Mathiot. One study will address the impact of telecom equipment manufacted offshore, for example the extent to which importing Chinese-made Alcatel-Lucent products affects France’s trade balance. The other will look at the country’s innovation strategy, in the hope of proposing investment capital reform. If US companies buy up innovative startups that benefited from tax breaks and government grants, does that mean that France has become an R&D outsourcing country, Riviere asks.

From http://www.telecompaper.com/ 12/09/2013

 

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Dutch Govt Presents Policy Vision on Internet Ecosystem

 

The Dutch government plans to monitor and where needed intervene in a number of issues in the telecom sector in the medium term. These include competition on and between networks and the relationship between existing providers and newcomers, according to a joint paper by the economic affairs, justice and culture ministries presented to parliament. The paper outlines the cabinet's vision for the "internet value web", which includes telecom, media and internet as part of the same economic sector. The internet is driving changes in the traditional telecom and media sectors, also impacting associated legislation and regulations. However, the government is hesitant to extend existing rules to the internet, for fear of holding back innovation and harming the sector's development, which is largely driven at an international level. It prefers to work at an EU level to address any needed changes in the law, and five issues play a central here. The first is competitive strength. The Dutch government is concerned the European Commission's legislative proposals could reduce competition between networks and wants to ensure access regulation remains in place for third parties. Future could regulation could be based on the Open Network Provision from 1998-2002, which saw access regulations take effect as soon as an operator reached a certain market share.

 

Second, the Dutch government wants a stronger foundation to net neutrality rules, with these also extended to other 'gatekeepers', such as businesses that filer or aggregate information, like search engines, operating systems and app ecosystems. Third, the rise of OTT and on-demand services may require regulation of the audiovisual sector to be relaxed. The Dutch government said it's ready to take the lead on this in EU discussions. In addition, issues such as integrity, continuity and privacy are increasingly the domain of 'new' players, and not just market incumbents, and these new players should face the same responsibilities, both towards public authorities and end-users. The fifth point is an extension this, namely the rise of profiling based on increased access to personal data. The Dutch government is working on various projects surrounding the above issues, both at home and the EU level. They will be addressed further when the Netherlands takes over the EU presidency in the first half of 2016.

From http://www.telecompaper.com/ 12/30/2013

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Russia to Extend Public Telecom Services Contracts

 

Russian federal telecommunications agency Rossvyaz has proposed the extension of public telecom services licenses to 31 March, reports Tdaily.ru. The proposal is valid for operators with contract which expired at the end of last year or which will expire in the first quarter of this year, or 695 contracts out of a total of over 900. The agency has contracts for public services with 21 operators. Rossvyaz signed a cooperation framework agreement in September with Rostelecom to develop public telecom services. Rostelecom provides 90 percent of publice services volume.

From http://www.telecompaper.com/ 01/20/2014

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NORTH AMERICA: Canadian Official Applauds Move to Certify Internet Exchanges

 

A non-profit group of Internet supporters is trying to bring standards to North American data centre interconnection facilities called Internet exchanges to lower costs and improve resiliency. The Open-IX Association said Thursday it is now accepting applications for all data centre and Internet exchanges to join its group. The move was welcomed by Keven Blumberg, chief technical officer of the Toronto Internet service provider called TheWire.ca, a former board member of the not-for-profit TorIX (the Toronto Internet Exchange) and an Open-IX supporter. The idea, he said “is to pull back the commercialization that has gone on with IX’s” mainly in the United States. There are several Internet exchanges in this country, including ones in Montreal, Vancouver, Victoria, Kelowna, B.C., Kamloops, B.C., Calgary and Winnipeg with TorIX being one of the biggest.

 

“If new exchanges came into Canada we would want them to follow more of what TorIX or Open-IX is doing from a standardization point of view, which is to keep costs down and make it transparent,” Blumberg said. An Internet exchange is a meeting point for enterprises, content providers and ISPs to pass traffic between each other. So, for example, a provider of a hockey game can distribute the feed through an exchange rather than over the Internet. “A significant amount of Internet traffic passes over an exchange somewhere,” Blumberg said. Ideally they are non-profits that offer settlement-free peering because both sides benefit. The problem is commercial exchanges have pushed connectivity costs up in the U.S., he said, which makes it hard for competitors to enter the market.

 

“We’ve had situations in Canada where data centres have said ‘We’ve got an exchange, you can come in for free.’ and two years later it isn’t free anymore and now you’re on the hook.” Hopefully, he said, Open-IX will encourage non-for-profit or low profit exchanges. There are two types of standards: a data centre standard for hosting an Internet exchange (which requires things like at least two separate utility feeds from separate substations, at least two diverse points of underground fibre optic entry, carrier-neutral operations) and an Internet exchange (which requires a public switch platform allowing any-to-any interconnection, a private VLAN, IEEE 802.3 Ethernet connectivity, backplane capacity to sufficiently handle aggregate traffic of all customer facing ports and other technical specifications).

From http://www.itworldcanada.com/ 01/03/2014

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U.S.: IT Management Reform - It Is Time for New Legislation

 

The significant troubles with the rollout of HealthCare.gov have put IT management issues front and center. In all my years in federal IT, I do not remember a president addressing the need for us to improve the way we buy and manage IT. Although born of crisis, it is refreshing to see this issue being addressed at the most senior levels of government. So what is the appropriate response, and in particular, would IT reform legislation be of any real value? The Clinger-Cohen Act has been a bomb, so how can we ensure that this time it will be different? Legislation alone will not fix all that is wrong with government IT management, but I am very supportive of legislation that would address fundamental structural problems. I appreciate the leadership of Reps. Darrell Issa (R-Calif.) and Gerry Connolly (D-Va.) in co-sponsoring the Federal IT Acquisition Reform Act. This bipartisan effort in the House is encouraging, and it has produced a bill that addresses key issues in IT management and acquisition.

 

The FITARA language is good, but there are a couple of areas that should be strengthened to ensure the legislation has maximum positive impact in supporting needed changes in IT management. In my previous column on IT infrastructure, I laid out four obstacles to government’s ability to migrate to a modern, standard and appropriately consolidated IT infrastructure. That infrastructure would create the foundation for enabling IT to be more efficient and effective in supporting timely delivery of new capabilities for agencies’ mission and business customers, and it would improve the government's overall IT security posture. How can legislation help? First, to help overcome these four obstacles, it is imperative that the agency CIO be given complete control over all IT infrastructure at his or her agency. It would be very helpful to have that authority codified in legislation. In addition, to address other areas of significant duplication and inefficiency as pointed out in multiple Government Accountability Office reports, the agency CIO should have control over standard collaboration systems, such as email, and business systems, including finance, human resources and other administrative functions. That would enable agency CIOs to aggressively consolidate duplicative business systems.

 

Overall, the combination of IT infrastructure, standard collaboration systems and business systems has been given the label “commodity IT.” The term is a misnomer because much of the expertise needed to modernize IT infrastructure or consolidate business systems is anything but commodity work. That does not, however, invalidate the need for agency CIOs to have authority over the infrastructure and business systems. It is best practice today and necessary for effective IT management. Second, legislation should explicitly state that the agency CIO has the responsibility and authority to ensure that best practices in IT program management are being used throughout the agency on all IT programs, including mission-oriented IT. The agency CIO does not need to own all the programs, but he or she must ensure proper management of them. That approach would have helped to avert some of the critical failings of HealthCare.gov’s program management. Finally, with regard to FITARA, the bill should specify what constitutes an IT acquisition cadre. Many in government think it just includes the program manager, contracting officer and contracting officer’s representative. For small, commodity IT acquisitions, that might be sufficient, but for large, complex programs, the IT acquisition cadre must be viewed much more expansively.

 

Dan Gordon, former administrator of the Office of Federal Procurement Policy, said it well in a July 13 2011 Office of Management and Budget memo regarding IT acquisition cadres: “This will include government staff with expertise in program management, resource management, procurement, systems architecture and engineering, security, requirements analysis, test management, configuration management, and other disciplines, as necessary, to act in the best interest of the government, evaluate all aspects of the project, and ensure delivery of promised functionality.” The most critical contributor to IT program success is the expertise and experience of the government team members who are running the program. IT management reform legislation should explicitly address that essential component. Given the current focus on IT issues in government, now is the time for Congress to act and aggressively pursue legislation that can pass and be sent to the president. Given the president’s recent statements regarding the need for IT procurement reform, I hope he would be predisposed to support such legislation.

From http://fcw.com/ 11/25/2013

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California Lt. Governor Wants Cloud and Open Data Policies

 

Gavin Newsom thinks California should be in the cloud and further embracing a culture of transparency. If Lt. Gov. Gavin Newsom has his way, California will be operating under a “cloud first” technology procurement policy in the near future. Newsom called on California agencies to embrace an immediate move to the cloud and be a leader in open data and transparency, during his keynote address at the #Innovate conference on Monday, Dec. 2. The lieutenant governor has directed his staff to draft two separate executive orders to assist the California Technology Agency and the office of Gov. Jerry Brown should both offices want to move forward with the proposals.

 

Although Newsom didn't say he'd sign the orders, it is within his authority do so when Brown is out of the state. He said executive orders are meant to spur the state into action, and added that California has dragged its feet regarding the cloud, lagging behind Colorado, Idaho, Michigan, New York and a number of other states in that area. “We're not seeing the kind of change to make things move,” Newsom said in an interview with Government Technology. “I don't say it as a threat, I mean the fact is there are simple things that don't need to be legislated that can be done at the executive level.” California has made some strides in moving to the cloud. As a part of the California Technology Agency, Data Center Services (DCS) – formerly known as the California Office of Technology Services – has been working on its own private cloud service called CalCloud. DCS released an invitation for bid on June 27 for a vendor to provide cloud infrastructure and management for the state, which would be overseen by DCS. The service is expected to launch in early 2014.

 

Newsom, however, isn't convinced that the state is making enough progress and has doubts whether the agency will be successful. He stressed the need for more progressive technology leadership in the state. He told Government Technology that the internal system being used to develop CalCloud was “set up to fail” and “classic big government.” The lieutenant governor also noted that various state technology projects have failed, been canceled or not met expectations, including the state controller's payroll system and the benefits system of the Employment Development Department. “I've never failed to be mesmerized by our inability to do things right when it comes to IT,” Newsom said. In regard to open data, Newsom said what little progress California has made toward transparency has been slowed or stopped under the specter of budget cuts. He stressed that open data doesn't take money, it takes a commitment and leadership. During his tenure as mayor of San Francisco, DataSF – San Francisco's open data analytics portal – was launched with no funding behind it.

 

Over the past year, Newsom's office and the California State Lands Commission have been working together to prove that point on the state level. The commission contracted with cloud-based OpenGov.com to publish budget information on the agency's website, transitioned to a cloud-based email archiving solution, migrated file servers to the California Natural Resources Datacenter virtual environment and is in the midst of transitioning lease databases to a solution that will soon allow citizen access to lease information. Carlos Ramos, director of the California Department of Technology and state CIO, was also on hand at #Innovate. He agreed with Newsom that government needs to change its business model. He said California has embraced crowdsourcing technology and open data – albeit in a limited format -- noting that the state received national awards for the California Geoportal. The portal gives users an easy way to research and use GIS datasets of the state.

 

Ramos had this to say, via email, in reaction to Newsom's remarks at the event: "The Lieutenant Governor laid out some observations which challenge everyone in the public sector to rethink the way we serve constituents," adding that "21st-century consumers leverage technology in all aspects of their daily lives. And they bring those 21st-century expectations to their interactions with government." Pointing to the state's progress to date on mobility and open data, Ramos also cited the CalCloud project as evidence of California's growing presence in the cloud. But concerns including data security and infrastructure reliability remain barriers to overcome before the state can "plunge full tilt into the public cloud." "We need to figure out new models for everything from contracting, procurement, accountability, transparency, licensing and funding," Ramos said. "One thing is certain however, California is well on its way to a 21st-century government."

From http://www.govtech.com/ 12/02/2013

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5 Tech Policy Issues to Watch in 2014

 

From phone-tracking devices to giving kids the ability to delete online posts, here are a few pieces of technology legislation you should keep an eye on next year. As technology continues to permeate everyday lives, it naturally has wormed its way into many topics considered by state legislatures and the U.S. Congress. A plethora of bills steeped in complex tech issues landed on the desks of lawmakers in 2013 -- a trend that should continue next year. Government Technology has identified five proposals of note that public-sector technologists should keep tabs on as the calendar flips to 2014.

 

Right to Remove Online Posts

New Jersey is considering legislation that enables children to remove online posts from social media and discussion forums. Introduced by Sen. Shirley Turner, D-Mercer, S0318 requires website and online application operators to make sure minors can delete posts they’ve come to regret or be embarrassed by. In addition, the bill prevents websites from targeting minors for certain advertising. California Gov. Edmund G. Brown signed similar legislation for the Golden State in September, but critics aren’t sure how New Jersey’s bill would work. In addition, the New Jersey Star-Ledger pointed out that the bill doesn’t contain any penalties for companies that violate the bill. “There is a real mess here,” Eric Bernstein, a New Jersey attorney that specializes in Internet law, told the Star-Ledger. “It’s going to be overly broad and very difficult to enforce.”

 

The bill also may be unnecessary. Many social media platforms and discussion forums already have functions that enable people to delete their posts. And the advertising aspect of S0318 may encounter First Amendment problems. In an email to Government Technology, Turner said there had been little movement on the bill since it was introduced. She admitted S0318 was "not perfect," but believes it can help initiate broader discussion regarding protecting children using the Internet and social media. "We need to figure out how best to protect our children from spur of the moment judgments that can harm them immediately and later in life," Turner wrote. "Additionally, with the Internet being so readily accessible to children, parents have a harder time monitoring the information to which their children are exposed.  We need to protect children from being exposed to advertisements for harmful products." "I hope to resolve the issues with the bill as the bill moves through the public vetting process," she added.

 

Revamping the Universal Service Fund

New Hampshire Sen. Kelly Ayotte has introduced a bill to ensure rural states get a better share of federal communications services. A percentage of the Universal Service Fund – created by the FCC in 1997 to help support telecommunications services in public areas such as libraries and schools, and ensure equitable access to quality communications technology – is distributed back to states using a complex formula. The USF Equitable Distribution Act., S. 1766, would alter the formula and require that a rural state be given back 75 cents for every dollar it contributes to the USF. It would also define a “rural state” as having less than 200 people per square mile. According to a press release from Ayotte’s office, New Hampshire currently only receives 37 cents on the dollar from USF monies and has approximately 147 people per square mile. The Granite State donated $37.9 million to the USF in 2011, but received only $14.2 million back. New Hampshire ranks 46th out of 50 states when comparing the return on each dollar. Ayotte feels the USF is “short changing” New Hampshire, allowing other states to better finance modern communications services, and she wants more of that money to flow back into rural states that need it.

 

Limiting Use of Phone Tracking Devices

A group of Minnesota lawmakers is concerned with how law enforcement agencies are using devices that mimic local phone towers to capture cellular phone data and location information. Minnesota State Sens. D. Scott Dibble, DFL-Minneapolis, and Sean Nienow, R-Cambridge, along with Reps. John Lesch, DFL-St. Paul and Mary Liz Holberg, R-Lakeville, sent a letter to Minnesota Department of Public Safety Commissioner Mona Dohman questioning law enforcement's use of the tracking devices, which are sold under the names “KingFish” and “StingRay.” The lawmakers noted that public concern over the U.S. government’s use of phone data this year has placed additional scrutiny on the surveillance and data retention practices of state and local law enforcement agencies. Some of the questions included in the letter include asking how much money is spent on cellular exploitation equipment, the capabilities and functions of it, examples of investigations where the equipment was used, and how long data is kept after an investigation has concluded. Ted York, Dibble’s legislative aid, told Government Technology that legislation to address the issue is “definitely being explored.” He added both the data retention and use of the devices without a warrant are concerns.

 

The Extinction of Landline Phones

Legislation is rolling through the Michigan Legislature that would amend the Michigan Telecommunications Act to streamline the process companies have to go through to discontinue basic local exchange or toll service. It passed through the Michigan Senate and is now being evaluated by the state’s House of Representatives. Sponsored by Sen. Mike Nofs, R-Battle Creek, Senate Bill 636 is touted by supporters as something that protects landlines for those that need them, at the same time giving companies the flexibility to transition to a more cellular-based platform of services, or Voice over Internet Protocol (VoIP) systems. But opponents cite concerns over reliable access to 9-1-1 and emergency services, and a potential hardship for older adults that rely on landlines. In an interview with Government Technology, Greg Moore, Nof’s legislative director, felt additional changes to the bill’s language would be made in 2014, before being taken up by the House for a vote.

 

Wisconsin Looking at Rules for License Plate Readers

Wisconsin is considering a bill that would establish clear guidelines on how the data from license plate readers can be used and stored. The proposal was drafted by state Reps. David Craig, R-Big Bend, Fred Kessler, D-Milwaukee, and Sen. Tom Tiffany, R-Hazelhurst. The Journal Sentinel reported that the legislation would limit the technology’s use by law enforcement and state agencies to only active criminal investigations of a suspect. The bill also mandates no information can be shared with a third party unless it is a government entity, and all data must be destroyed within 48 hours unless it’s needed for a particular case.

 

While license plate readers can be helpful to police, privacy advocates are up in arms over the data collected and stored by license plate readers. For example, the ACLU of Southern California and the Electronic Frontier Foundation (EFF) sued the Los Angeles Police Department and the Los Angeles County Sheriff’s Department in November over records collected by license plate readers over the last several years. According to the Journal Sentinel, Craig had plans to alter the bill after getting feedback from local police chiefs and is willing to extend the storage time from the proposed 48 hours. Government Technology called Craig’s office multiple times this month seeking comment on whether those changes were made and the current status of the legislation, but the messages were not returned.

From http://www.govtech.com/ 12/19/2013

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Law Struggles to Adapt to High-Tech Gadgets

 

The technology world is reshaping how people live far faster than the legal world can adapt. When Boston police grabbed Brima Wurie's cellphone and searched it for evidence of a drug deal, they relied in part on a Supreme Court case 10 years older than the world's first cellular network. Wurie's challenge of the search is one of several cases the U.S. Supreme Court could take up this term in its never-ending pursuit of fast-moving technology. From government snooping to cellphone technology to wearable computers and driverless cars, the tech world is reshaping how people live far faster than the legal world can adapt. “Technology is not subject to rules governing how fast it can go. Technology goes as fast as it goes,” said Michael Madison, University of Pittsburgh law professor and director of Pitt's Innovation Practice Institute, which trains lawyers to work with entrepreneurs.

 

‘Science Fiction'

Personal cellphone use transformed social interaction over the past decade, yet two of the major cases that allow the government to search phones were decided in 1969 and 1979, the year the first cell network activated — in Tokyo. In 1979, the Supreme Court ruled that police did not need a warrant to see whom a person dialed because phone companies, not individuals, kept that information. But in the cellphone age, calls include more than numbers; they include location data. “From that information, (police) can figure out whether you go to a church on Sunday, a mosque on Friday, a synagogue on Saturday. Did you go to an AA meeting? A gay bar?” said Hanni Fakhoury, lawyer for the Electronic Frontier Foundation, which advocates greater privacy protection. That 1979 case dealt with a few calls over a few days from one person, yet the National Security Agency used it to justify a program that vacuums up and stores for five years much of the call data in the United States.

 

NSA analysts can see every number a person called in the past five years, check all the calls of those people over the same five years and then check all the people those people called as well, according to a lawsuit challenging the program in the Federal District Court for the District of Columbia. If that first person called 100 numbers over five years and everyone in the two subsequent layers called 100 people, the NSA's net would ensnare the phone records of 1 million people, Judge Richard J. Leon wrote. When the case was decided, the notion that government would be capable of such an operation “was at best, in 1979, the stuff of science fiction,” Leon wrote. He ruled the program likely violated the Fourth Amendment guarantee against unreasonable search and seizure.

 

Prying Eyes

Privacy advocates worry that devices such as Google Glass — a computer worn like glasses that includes a tiny screen and a video camera — will make it impossible to know when someone is being watched and recorded. But they've raised a problem for law enforcement, too. A California woman was ticketed in October for violating California's law against having a video screen on in the front of a vehicle. The woman, Cecilia Abadie, said it was off — something the police officer can't know for sure because the screen is visible only to her. “We are just getting to the start of what technology can do,” Madison said.

 

Unplanned Obsolescence

A case the Supreme Court decided in 2012 — United States v. Jones — shows how rapidly changing technology can rocket past the laborious judicial process. The case began when police put a GPS tracker on a suspect's car without a warrant in 2005 — before Apple released the first iPhone and Facebook expanded beyond college campuses. Location data in today's smartphones, combined with “check-ins” and other information that people post online voluntarily, made the GPS trackers in the Jones case all but obsolete, said Wesley Oliver, Duquesne University law professor. By the time the Supreme Court ruled police should have gotten a warrant, officers interested in someone's whereabouts could walk into a courthouse for a subpoena rather than sneak into a parking garage to stick a transmitter on a suspect's car.

 

Driving the Debate

“There's always going to be some kind of technology frontier that gets out ahead of where the legal system is,” Madison said. Automobile technology pushed the boundaries of American law since Henry Ford's Model T became popular. “When you put automobiles in the hands of an enormous amount of people, a lot of good things happen, but also a lot of horrible things happen. People start to die or be maimed. Judges start taking on lawsuits. You start to build up a body of law,” Madison said. Carnegie Mellon University scientists outfitted a car with an autonomous navigation system that allowed it to ferry two top transportation officials from Cranberry to Pittsburgh International Airport in September.

 

A state police spokeswoman told the Tribune-Review then that no laws govern computer-driven vehicles, and she wondered whom police would cite if the driverless car broke a speed limit or rear-ended someone. “We're not going to have a good sense of that until we have a lot more of them,” Madison said. “What does it feel like to be surrounded by automobiles that don't have anybody behind the wheel? Would you put a kid in an autonomous automobile? ... What about autonomous buses? What about autonomous trucks? This is technology that's being applied to what we've been using for 90 years.”

From http://www.govtech.com/ 12/23/2013

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What You Need to Know About the New Internet Rules

 

A federal court on Tuesday overthrew federal rules to enforce what is known as network neutrality, the principle that all Internet traffic should receive free and equal service. Now, with those rules on ice, Internet carriers such as Verizon and Comcast can charge websites for faster service—or even block some data from entering all together. So what does that mean for your surfing? For now, not much. The ruling mostly affects the scope of the Federal Communication Commission's authority to regulate the Internet. It won't be until if and when Internet providers begin to experiment with new pricing schemes that the changes start—and even then it will be websites, and not individual users, that absorb most of the impact. But make no mistake, if the FCC's rules really are gone and stay gone, Internet users will feel it.

 

Take Netflix. The website is a bandwidth glutton, as its streaming service requires massive amounts of information to pass through the Web. That could prove pricey now that Internet providers are permitted to charge more, and that bill would likely be passed on to consumers when it came time to pay their monthly subscription fees. Netflix, like other video-streaming services, is particularly vulnerable because not only does it use significantly more data than other websites, it competes directly with Internet providers' cable offerings. "The way to think about [Internet] providers is that they own the driveway to your house," said John Blevins, associate professor of law at the Loyola University New Orleans College of Law. "What this decision does is, it effectively enables a provider to act like a bouncer and dictate what data [go] into your house."

 

In the long run, net-neutrality advocates worry that charge-for-speed arrangements will stifle innovation. Consumers might miss out on the next Google, the advocates say, because Internet fledglings that lack the cash to pay for faster service are at a disadvantage. "Strong enforcement of the Commission's Open Internet principles is the least Congress can do to preserve a free and open Internet, ensuring that networks remain a robustly competitive engine for innovation and economic growth," said Democratic Rep. Anna Eshoo, whose district includes a large portion of Silicon Valley. "I will utilize every arrow in my quiver, including legislation, to make sure the FCC can carry out this critical mission effectively." Others, however, believe that the lack of regulation is what built the Internet as we know it, and they say less regulation will produce new technologies. Referring to the FCC's decision to classify the Internet as an information service rather than a telecommunications service, Republican Reps. Fred Upton and Greg Walden said in a joint statement Tuesday:

 

"In the Internet's infancy, the commission made the right decision to leave it free from the interference of government regulators. Today's ruling vacates the commission's attempt to go back on this policy and to smother the Internet with rules designed for the monopoly telephone network." Although Verizon said in a statement Tuesday that users' Internet experience will not change post-ruling, the company's attorney said during the oral argument in September that Verizon will explore charging websites for faster service if the open Internet rules are overturned. Net-neutrality advocates got some solace Tuesday, however. The court left intact one piece of the FCC's rule that requires service providers to disclose which traffic they speed up, slow down, or block altogether. So, yes, your Internet provider could block access to your favorite site, but it would at least have to tell you that it did.

From http://www.nextgov.com/ 01/15/2014

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White House Calls for Major Changes to DATA Act

 

The White House wants major revisions to the Senate's version of the Digital Accountability and Transparency Act of 2014. Among the biggest changes is the decision to move away from standards and toward open data structures to publish information, according to a marked up version of the DATA Act obtained by Federal News Radio. OMB gave the bill to agencies Friday midday to comment on with a deadline of 5 p.m. that day. OMB's Barbara Menard, the assistant director for legislative reference, wrote in a memo to other legislative affairs officers that they should share the marked up bill with their agency's CFO, chief information officer, budget, procurement and grant/financial assistance components. "We specifically would like to know your sense of the effort required to meet the amended requirements in the longer timeframes culling obligations by object class by fund symbol from your financial systems, and culling obligations by program by fund symbol assuming program corresponds to an allotment or sub-allotment of agency choosing in consultation with RMOs," Menard wrote. "Your views on the pilot program and specifically that it will touch the grants and financial assistance, procurement, and financial reporting communities; and your views on the debt collection provisions at the end of the bill."

 

The original bill, sponsored by Sen. Mark Warner (D-Va.), called for the Treasury Department, the Office of Management and Budget, the General Services Administration and the Office of Personnel Management to establish governmentwide financial data standards for all federal funds and include common data elements for financial payment information. The legislation also called for the standards to be maintained by a voluntary consensus standards body, federal agencies with the authority over contracting and financial assistance and accounting standards organizations. But the White House's marked up bill shows major changes, including requiring OMB in consultation with Treasury to "review and, if necessary, revise standards to ensure accuracy and consistency through methods such as establishing linkages between data in agency financial systems."

 

Push to open data, not standards

Additionally, the administration suggested OMB and Treasury would "clarify and standardize definitions on grants and contracts used by agencies and entities that receive federal funds," and "shall prescribe the use of open data structures to publish information." The administration also wants to remove all the subsections under requirements for data and implementation, and just require agencies to have a standard method of reporting the data. And where the data resides is another sticking point. Warner wanted agencies through the USASpending.gov site to make all financial, procurement and grant data public and to offer the ability to download in bulk. But OMB makes two major changes, including not calling out USASpending.gov, but saying the information should be posted to "a site determined by the director of OMB, the amount of budget authority appropriated, other budgetary resources, obligations and unobligated balances for each appropriations account, both expires and unexpired." OMB does call on agencies to use USASpending.gov to post data obligated and outlayed for each program as well as for each object class. Additionally, OMB wants agencies to update the data quarterly and not monthly as called for in Warner's version.

 

The Senate Homeland Security and Governmental Affairs Committee passed an amended version of DATA Act in November. But the new version of the bill never got time on the Senate floor for debate or a vote. "The Obama administration talks a lot about transparency, but these comments reflect a clear attempt to gut the DATA Act," Warner said, in a statement. "DATA reflects years of bipartisan, bicameral work, and to propose substantial, unproductive changes this late in the game is unacceptable. We look forward to passing the DATA Act, which had near universal support in its House passage and passed unanimously out of its Senate Committee. I will not back down from a bill that holds the government accountable and provides taxpayers the transparency they deserve." The White House said its markup of the Senate's version also seeks to address concerns they have received over the House's version of the bill. The House passed its version of the DATA Act in November. "The Administration believes data transparency is a critical element to good government, and we share the goal of advancing transparency and accountability of federal spending," a White House spokesman said. "We will continue to work with Congress and other stakeholders to identify the most effective and efficient use of taxpayer dollars to accomplish this goal."

 

Concerns over the markup

Hudson Hollister, the founder and executive director of the Data Transparency Coalition, said the basic purpose of the DATA Act is gone from OMB's markups because it hampers the two basic steps needed for data transparency: data standardization and online accessibility in one place. "Unfortunately, OMB's revisions imperil both steps," he said. "OMB has rewritten the data standards provision so it's not really about data standards at all. The word 'standards' is still in there but nothing else is. What do we mean when we talk about data standards, we mean that there has to be consistent, governmentwide identifiers for grants and contracts, grantees and contractors. In the revised version from OMB, there is none of that specificity. Instead of anyone being required to set data standards governmentwide for spending, the draft now says 'OMB shall review and revise if necessary the standards for the consistency of data.' That requirement could be met with an OMB memo. There's no requirement for consistent identifiers. There's no requirement for consistent formats anymore."

 

Hollister added OMB removed the requirement in the Senate's version for agencies to follow the standards, which is a major change. He said the Government Accountability and Transparency Board (GAT Board) said in December 2011 that transparency can't happen unless there are governmentwide standards for grants and contracts. OMB's decision to remove the requirement for consistent formats flies in the face of the GAT Board's recommendations. Another significant suggested change to Warner's bill is around the pilot program run by OMB and Treasury to test out these concepts of a common approach, to eliminate duplication and to reduce compliance costs. Instead, OMB wants to "develop and oversee" the pilot program. Warner also wanted OMB guidance to come out 90 days after agencies completed the pilot program. The White House changed that timetable to one year after agencies finished testing the new approach. A third section that saw major changes was on funding. Originally, the bill called for Treasury to use money in its franchise fund to pay for the act's implementation. But OMB took out that provision and changed the section heading to reporting requirements.

 

Reporting requirements moved to one year

In the new section, the administration said one year after the bill becomes law, OMB will submit a report to Congress describing "the review of, and any revisions to, standards to ensure accuracy, consistency through methods such as establishing a linkage between data in agency financial systems and information reported to taxpayers, and describes any actions taken to clarify and standardize definitions on grants and contracts, with a follow up report due one year later providing timeframes when guidance was or will be revised and implemented." Hollister said if Warner accepts many of these recommendations the coalition would withdraw its support for the bill. "We don't believe this is consistent with the President's own policy," Hollister said. "The open data policy sets the seven characteristics of open data. Those characteristics include information should be fully accessible using open data standards, information should be fully published to citizens and whoever needs it. The Executive Order President Obama issued with the open data policy called on his White House staff to make sure these principles get implemented in the federal grants and in the federal procurement arena, which are a major subset of the information covered in the DATA Act. But with these comments on the DATA Act OMB seems to have moved backwards in this position."

From http://www.federalnewsradio.com/ 01/27/2014

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UNESCO Reveals Successful ICT-Pedagogy Integration Project

 

UNESCO Bangkok in Thailand implemented a three-year project to create a conducive environment for ICT integration in education, focusing on students’ use of technology for learning. Supported by Korean Funds-in-Trust, this project spanned seven countries, namely Malaysia, The Philippines, Thailand, Vietnam, Pakistan, Bangladesh, and China. The project, named ‘Facilitating Effective ICT-Pedagogy Integration Project’, successfully improved teachers’ capacity on integrating ICT effectively, gathered leaders’ support for whole-of-school strategy, gave rise to communities of practices, and promoted knowledge sharing and collaboration across countries. UNESCO Bangkok attributed the success to the project’s sound design and regular improvements, local partnership and support, priority on pedagogy, as well as good understanding of local needs and context. Some of the challenges encountered by the team included cultural and language barriers, motivation for new ways of teaching, absence of learning indicators and lack of leadership. The team plans to expand the project by producing and sharing more relevant resources while working closely with the current network of stakeholders and partners. The team will also launch the second phase of the project, titled ‘Supporting Competency-Based Teacher Training Reforms to Facilitate ICT-Pedagogy Integration’. It will focus on influencing policy discussions and working with governments to transform teacher training in the area of ICT-enabled teaching.

From http://www.futuregov.asia/ 01/06/2014

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OECD Delivers New Single Global Standard on Automatic Exchange of Information

 

Offshore tax evasion remains a serious problem for countries and jurisdictions worldwide, with vast amounts of funds deposited abroad and sheltered from taxation when taxpayers fail to comply with obligations in their home countries. Responding to a mandate from G20 leaders to reinforce action against tax avoidance and evasion and inject greater trust and fairness into the international tax system, the OECD has unveiled today a new single global standard for the automatic exchange of information between tax authorities worldwide. Developed by the OECD together with G20 countries, the standard calls on jurisdictions to obtain information from their financial institutions and exchange that information automatically with other jurisdictions on an annual basis. It sets out the financial account information to be exchanged, the financial institutions that need to report, the different types of accounts and taxpayers covered, as well as common due diligence procedures to be followed by financial institutions.

 

The OECD will formally present the standard for the endorsement of G20 finance ministers during a 22-23 February meeting in Sydney, Australia. The G20 invited the OECD to develop a global standard on automatic exchange of information in 2013, and remains the driving force behind the move toward greater tax transparency worldwide. Presenting the new standard, OECD Secretary-General Angel Gurría said: "This is a real game changer. Globalisation of the world's financial system has made it increasingly simple for people to make, hold and manage investments outside their country of residence. This new standard on automatic exchange of information will ramp up international tax co-operation, putting governments back on a more even footing as they seek to protect the integrity of their tax systems and fight tax evasion."

 

The new standard draws extensively on previous OECD work on the automatic exchange of information. It incorporates progress made in this area within the European Union and ongoing efforts to reinforce global anti-money laundering standards. It also recognises the catalytic role that implementation of the USForeign Account Tax Compliance Act (FATCA) has played in the G20 move towards automatic exchange of information in a multilateral context. More than 40 countries have committed to early adoption of the standard. The Global Forum on Transparency and Exchange of Information for Tax Purposes, hosted by the OECD, brings together 121 jurisdictions worldwide. It has been mandated by the G20 to monitor and review implementation of the standard. The OECD is expected to deliver a detailed Commentary on the new standard, as well as technical solutions to implement the actual information exchanges, during a meeting of G20 finance ministers in September 2014.

From http://www.oecd.org/ 02/13/2014

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Open Data Institute Announces Five New International Nodes

 

The Open Data Institute (ODI) yesterday announced five new international ODI Nodes including the first two from the Asia Pacific region: Osaka, Seoul, Sheffield, Philadelphia and Hawaii. The Nodes will bring together companies, universities, and NGOs that support open data projects and communities. According to an official statement, the launch of ODI Seoul builds on the signing of a Memorandum of Understanding (MoU) between the ODI and the National Information Society Agency (NIA) of the Republic of Korea in November 2013, which marks the beginning of more collaborative initiatives in the area of open data on a national scale. Since the recent ODI Summit where the Nodes programme was announced, the ODI has been inundated with requests from across the globe, asking for support to improve their open data practices. “The open data movement continues to gain momentum across the globe - our five new Nodes are testament to this. We look forward to working alongside these new Nodes to explore how open data can drive innovation, boost transparency and bring about social, economic, and environmental benefits to their communities,” Richard Stirling, International Director at the ODI said.

 

Each Node has agreed to adopt the ODI Charter, which is a open source codification of the ODI itself, and embodies principles of open data business, publishing, communication, and collaboration. The creation of ODI Nodes around the world highlights how people are using the power of open to combine expertise and resources. Each Node will catalyse open data culture across commercial, public sector, and developer communities, and communicate open data success stories globally. City and regional Nodes will identify open data collaboration projects, and publish data relating to themselves and their work using open standards such as the ODI Open Data Certificate. The ODI is an independent, non-profit, non-partisan, Limited by Guarantee company founded by Professor Sir Nigel Shadbolt and Professor Sir Tim Berners-Lee. It has secured £10 million (US$ 15.9 million) over five years via the UK innovation agency, the Technology Strategy Board, and U$750,000 from global philanthropic investor Omidyar Network.

From http://www.futuregov.asia 02/18/2014

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ICT Priorities in the Middle East - Enterprise ICT Investment Plans to 2013

 

This report presents the findings from a survey of 137 Middle Eastern enterprises regarding their Information and Communication Technology (ICT) investment priorities. The survey investigates the core technologies which Middle Eastern enterprises are investing in, including the likes of enterprise applications, security, mobility, communications and collaboration, and Cloud Computing.

 

Introduction and Landscape

Why was the report written?

In order to provide deeper insights into Middle Eastern enterprises' ICT investment priorities and strategic objectives.

What is the current market landscape and what is changing?

Enterprises in the Middle East are witnessing a relatively low adoption of cloud computing solutions. The demand for these solutions is expected to increase, with significant portion of respondents planning to invest here through to the end of 2014.

What are the key drivers behind recent market changes?

Organizations across the Middle East have gradually started to adopt cloud computing in an effort to minimise costs and reduce burden of IT management.

What makes this report unique and essential to read?

Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT investment priorities. Very few IT analyst houses will have interviewed 130+ ICT decision makers in the Middle East market in 2012.

 

Key Features and Benefits

Recognize Middle Eastern enterprises' strategic objectives with regards to their ICT investments. Identify Middle Eastern enterprises' investment priorities based on their budget allocations across core technology categories such as enterprise applications, security, mobility, communications and collaboration, and Cloud Computing, etc. Learn about the drivers that are influencing Middle Eastern enterprises' investments in each technology category. Establish how Middle Eastern enterprises' IT budgets are currently allocated across various segments within a technology category. Gain insight into how Middle Eastern enterprises plan to change their IT budget allocations across various segments within a technology category.

 

Key Market Issues

Enterprises in the Middle East are increasing their focus on strengthening their security infrastructure after facing a series of high profile attacks on various high profile multinational firms. The survey shows that with the increasing complexity of ICT infrastructure, a large proportion of Middle Eastern enterprises are favouring investments in IT systems management in the next two years. E-mail archiving is the most widely used content management technology in the Middle East, primarily driven by enterprises' need to meet compliance regulations. The exponential growth in data generation and the increasing need of companies to make decisions based on actionable insights is driving the demand for data warehousing/marts and data analytics. Kable believes that as enterprises continuously look to reduce their impact on environment and minimise IT infrastructure and energy costs, the demand for green IT technologies is expected to grow in the coming months.

 

Key Highlights

With the increasing adoption of applications such as customer relationship management (CRM) and supply chain management (SCM), 91% of enterprises are favouring investments in enterprise applications in the next two years. The demand for virtualization technologies is expected to rise with 51%, 48%, 46%, and 41% of enterprises planning to invest in server, network, desktop, and storage virtualization respectively through to the end of 2014. Mobility is slowly gaining acceptance in the Middle Eastern enterprise market, as 74% of enterprises are currently using this technology, and 85% are planning to invest in this area in the next two years. The survey shows that with the increasing need of enterprises to reduce travel and operational costs and connect with employees/clients who are geographically dispersed, 69% of Middle Eastern enterprises are planning investments in web/video conferencing systems in the next two years.

 

The survey shows that enterprises' investments in private cloud and hybrid cloud are relatively low. Nevertheless, investments in these areas are expected to grow as 62% and 60% of enterprises are planning to invest in them respectively in the next twenty-four months.

1 Enterprise ICT investment trends

1.1 Introduction

1.2 Survey demographics

1.3 ICT budget changes

1.4 Strategic objectives

1.5 Core technology investment priorities

2 Detailed ICT investment priorities

2.1 Introduction

2.2 Enterprise applications

2.3 Business intelligence

2.4 Security

2.5 Content management

2.6 Mobility

2.7 IT systems management

2.8 Communications and collaboration

2.9 Green IT and virtualization

2.1 Cloud computing solutions

3 Summary

3.1 Middle Eastern enterprises are planning to increase their spending on advanced technologies such as mobility and cloud computing

4 Appendix

4.1 Definitions

4.2 Further reading

4.3 Contact the authors

 

List of Tables

Table 1: Middle Eastern enterprise ICT survey geographical breakdown

Table 2: Middle Eastern enterprise ICT survey industry breakdown

Table 3: Middle Eastern enterprise ICT survey breakdown by size band (number of employees)

Table 4: Recent and expected ICT budget changes among Middle Eastern enterprises

Table 5: Current strategic objectives of Middle Eastern enterprises

Table 6: Current and future investment priorities of Middle Eastern enterprises across core technologies

Table 7: Enterprise applications - Middle Eastern enterprises' current and future investment priorities

Table 8: Business intelligence - Middle Eastern enterprises' current and future investment priorities

Table 9: Security - Middle Eastern enterprises' current and future investment priorities

Table 10: Content management - Middle Eastern enterprises' current and future investment priorities

Table 11: Mobility - Middle Eastern enterprises' current and future investment priorities

Table 12: IT systems management - Middle Eastern enterprises' current and future investment priorities

Table 13: Communications and collaboration - Middle Eastern enterprises' current and future investment priorities

Table 14: Green IT and virtualization - Middle Eastern enterprises' current and future investment priorities

Table 15: Cloud computing solutions - Middle Eastern enterprises' current and future investment priorities

 

List of Figures

Figure 1: Middle Eastern enterprise ICT survey geographical breakdown

Figure 2: Middle Eastern enterprise ICT survey industry breakdown

Figure 3: Middle Eastern enterprise ICT survey breakdown by size band (number of employees)

Figure 4: Recent and expected ICT budget changes among Middle Eastern enterprises

Figure 5: Current strategic objectives of Middle Eastern enterprises

Figure 6: Current and future investment priorities of Middle Eastern enterprises across core technologies

Figure 7: Enterprise applications - Middle Eastern enterprises' current and future investment priorities

Figure 8: Business intelligence - Middle Eastern enterprises' current and future investment priorities

Figure 9: Security - Middle Eastern enterprises' current and future investment priorities

Figure 10: Content management - Middle Eastern enterprises' current and future investment priorities

Figure 11: Mobility - Middle Eastern enterprises' current and future investment priorities

Figure 12: IT systems management - Middle Eastern enterprises' current and future investment priorities

Figure 13: Communications and collaboration - Middle Eastern enterprises' current and future investment priorities

Figure 14: Green IT and virtualization - Middle Eastern enterprises' current and future investment priorities

Figure 15: Cloud computing solutions - Middle Eastern enterprises' current and future investment priorities

From http://ca.finance.yahoo.com/ 12/31/2013

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CHINA: Aiming to Cut Price of 4G Services

 

China will cut the price of 4G services, which have officially started in several cities in the country, the head of the industry ministry said Monday.“The price of 4G has become the focus of consumers,” Miao Wei, the Minister of Industry and Information Technology, said yesterday in Beijing. “We are going to encourage market competition and push the price down.”But the 4G price will be market-oriented and decided by mobile operators such as China Mobile, Miao added.China issued the long-awaited 4G services at the beginning of this month. The technology offers handset users high-speed data service that’s 20-50 times faster than 3G service now.China Mobile, the world’s top telco, aims to establish 500,000 base stations and provide 4G services in 340 cities nationwide.In Shanghai, users can now apply for 4G services which will be available by the end of this month, covering the whole Inner Ring Road area.

From http://www.news.cn/ 12/24/2013

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China Begins E-Commerce Legislation

 

China started a two-and-a-half-year process of drafting a comprehensive e-commerce law on Friday as its e-commerce market expands at full speed.A drafting group for the legislation was set up on Friday during a meeting by the Financial and Economic Committee of the National People's Congress (NPC)."Booming e-commerce has become a growth point for national economic development and a focal point for adjusting its structure," said Lyu Zushan, head of the drafting group."As a result, it is in urgent need to tease out, replenish, revise and improve existing laws and regulations," he said, adding that a comprehensive law could promote sustainable and healthy development of e-commerce.According to a preliminary timetable set at Friday's meeting, the drafting group will embark on research of the subject and submit a report by the end of 2014, and actual drafting of the law should be completed by June 2016.The transaction value of China's e-commerce industry reached about 8 trillion yuan (about 1.32 trillion U.S. dollars) in 2012, up 30.8 percent year on year.

From http://www.news.cn/ 12/27/2013

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China.com Jumpstarts Global Internet Expansion Plans

 

More than a decade after the website sunk into oblivion, the new owners of the China.com domain name are hoping an international revival will grab users back to the site.Guoguang Global Media Holdings Limited, the industrial management platform of China Radio International, recently announced growth plans for its acquired business, China.com. Founded in May 1999, China.com is one of the earliest portal websites in China. In October 2013, China.com's Internet portal business was acquired by Guoguang Global Media for HKD90.8 million.According to Guoguang Global Media, China.com will open several foreign-language websites, establish transnational portals and vertical channels, and develop mobile client products in the future.Zhou Yueyun, general manager of China.com, told local media that the company's development plan for 2014 includes three major sectors.

 

For the mobile sector, they will focus on the development of news and forum client products and as a content provider they will cooperate with more devices. For the regional sector, they will adopt the franchising model to establish portals in over 20 cities in China as well as 11 foreign-language sites. For the industry sector, they will add new vertical channels such as finance, tourism, trade, and calligraphy, in addition to their existing automobile and game channels.In the China.com plans, foreign-language sites are a very important part of their strategy. The website has launched 11 foreign-language sites, and more will be available in the future. Gong Yuguo, president of China.com, said though the existing portal website model is mature, the successful cases of transnational portals are rare. This is expected to become the greatest value for China.com in the future.

From http://www.chinatechnews.com/ 01/23/2014

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National Poverty Information System to Be Established

 

An accurate poverty relief information system will be established to better manage poverty reduction measures, according to a new guideline from the central authorities published on Saturday.Under this system, each poor village and family will have their own file to identify poverty relief targets. It will connect poverty reduction and development with the minimum living standard security system in rural areas. Detailed poverty relief measures should be joined with poverty identifications, according the guideline.In-depth analysis will be conducted on individual poverty cases, which will help implement targeted measures for each family.Liu Yongfu, head of the State Council's poverty alleviation office, vowed to establish a strict managing system to ensure poverty-relief fund allocations for the poor. A feasibility study on poverty-relief funds information disclosure system above the county level is on the way, People’s Daily reported.The guideline also specified a number of prominent problems that should be solved in poor regions, including village-level roads, drinking water safety, the electricity supply, renovation of run-down houses, education and health care.

From http://www.news.cn/ 01/27/2014

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China Mulls Internet Finance Rules

 

China's securities regulator said on Friday that it would work with other agencies to issue a set of rules to govern the burgeoning Internet finance industry.Despite being "generally supportive" of Internet finance, the China Securities Regulatory Commission (CSRC) said the nascent sector still needs proper regulation and guidance."Internet finance has some unique features and we need targeted regulations," a commission representive told a press conference.The sector's growth has shaken up the financial community, and the comment comes as media reports suggest the central bank is readying a set of Internet finance rules.The charge has been led by Jack Ma's e-commerce giant, Alibaba.

 

The company's personal online finance product, Yu'E Bao (Leftover Treasure),has attracted a lot of attention since it was launched last June. Yu'E Bao allows customers to invest any balance on their account in a money market fund. Less than nine months later, at the end of 2013, the scheme had attracted 43 million investors with aggregate deposits of 185 billion yuan (30.3 billion U.S. dollars) making it the the single biggest public fund in China.The potential of this market has not gone unnoticed by other Internet superstars like Tencent and Baidu. Both are now pushing similar financial products.Alibaba's latest move to attract investors was an offer of financial products worth 880 million yuan. They were snapped up within three minutes.While investors are delighted by the new investment choices, analysts advise caution.

From http://www.news.cn/ 02/14/2014

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JAPAN: To Introduce Tax on Foreign E-Books in 2015

 

Nikkei reported the Japanese government had planned to introduce consumption tax to foreign online suppliers of music and e-books. According to the news report, transaction of buying foreign e-books is currently exempted from consumption tax in Japan, and the policy is unfavorable to local corporates. The new tax policy was expected to be implemented as soon as early 2015.

From http://www.aastocks.com/ 01/14/2014

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SOUTH KOREA: Considering Anti-Gaming Law That Groups Online Games with Gambling, Drugs, and Alcohol

 

South Korea is no stranger to gaming, and by extension, no stranger to gaming addiction, either. And so it’s no surprise that the recent consideration of an anti-gaming law is being heavily supported by parents, religious groups, and even doctors, especially since it groups online gaming together with other addictions like gambling, drugs, and alcohol. The gaming industry in South Korea understandably disagrees with it. “The 100,000 people employed in the game industry are not drug makers,” Korea Internet and Digital Entertainment Association, an organization representing South Korean game companies, said in a statement. The comparison of games with drugs is startlingly similar to what Tao Hong Kai, apparently China’s ‘number one specialist in kicking web addiction’ recently claimed, but also shows how closely the sudden boom in gaming — professional or not — is mirrored in cultures around the world. While professional gaming can elevate a player to superstardom and wealth in South Korea, recreational play is frowned upon by South Korean society. Rising cases of game addiction, sometimes fatal, have done little to improve how non-professional gaming is viewed.

 

Kim Min-sun, a mother of two (also obviously in support of the bill), was quoted by AP News as saying online games take children away from real life. “Without online games, kids would talk to their mother and play,” she said. A top lawmaker from South Korea’s ruling party, Hwang Woo-yea, has also been quoted as saying there is a need to “create a clean Korea free from the four addictions,” one of those being gaming. The South Korean government’s latest annual study apparently shows that two percent of South Koreans aged between 10 to 19 – about 125,000 in all – needed either treatment for their excessive online gaming or were at risk of addiction. The anti-gaming law proposal is backed by fourteen lawmakers from the ruling party, and also includes a separate bill which will take one percent of the gaming industry’s revenue to create a fund to curb addiction. The law has yet to be passed, but with rising support, it may be impossible for South Korean 

From http://sg.news.yahoo.com 12/11/2013

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S. Korea to Launch 5G Network Service in 2020

 

South Korea plans to offer 5G mobile network service in 2020, which is 1,000 times faster than the current 4G long-term evolution technology, the government said Wednesday. The Ministry of Science, ICT and Future Planning said the government would spend 500 billion won (US$475 million) over the next seven years to develop the super-fast wireless technology and lead the global mobile network equipment market.

From http://english.yonhapnews.co.kr 12/18/2013

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Gov’t Announces Long-term ‘Culture Technology’ R&D Plan

 

Korea has recently announced its long-term plan to support research and development (R&D) into cultural content industries and into related so-called "culture technology" fields, such as the tech used in movies, broadcasting, games, animation, performances and exhibitions. The Korean government announced its Second Basic Plan for Culture Technology R&D on December 19, all part of its goal to enrich the cultural sphere, to develop the creative industries and to increase the happiness of the people. The plan contains the two main strategic tasks of boosting competitiveness and increasing the happiness of the people, both by developing R&D in culture-related industries. The plan also proposes a future direction for R&D investment in "culture technology," all part of the administration’s vision for the creative industries. 

 

Combining culture and technology, the catchphrase "culture technology" was coined in 2001 to describe one of the government’s six main future-oriented technologies, along with the likes of information technology, biotechnology and nano technology. As the content industry converges with IT, so-called "culture technology" can now be applied to the entertainment, education, medical, national defense, manufacturing, robotics and automobile sectors, all of which now put a much higher emphasis on "culture technology." Currently, the Korean government considers itself as having 72.5 percent of the technological capability of some other advanced countries. Part of the goal of this new plan is to increase that to 85 percent by 2017. Concurrently, and also by 2017, the government plans to increase the country's "culture, leisure and happiness index" (unofficial translation) to more than 30 percent by carrying out more R&D into the creative industries. Finally, the government also plans to increase the number of commercialized technologies from 1.1 cases per  KRW 100 million of government investment to 1.3 cases by 2017. 

From http://www.korea.net 12/27/2013

 

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Park Calls for Ceaseless Efforts for Technological Innovations

 

President Park Geun-hye urged scientists and information-communication technology (ICT) experts Friday to work harder to develop new technologies and innovate, saying South Korea can't afford any stalling in such efforts in a fast-moving global economy. "New technologies and industries are now moving forward at a dazzling pace in many parts of the world," Park said in a speech at a New Year's meeting with leaders of the science-technology and ICT sectors. "We don't have any time to hesitate." The science-technology and ICT sectors are the best areas where South Korea can excel, she said.

From http://english.yonhapnews.co.kr 01/10/2014

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Park Makes Pitch for Greater IT Cooperation with India

 

South Korean President Park Geun-hye held a series of meetings with information technology experts and other business leaders of India on Friday, making a strong case that the two of Asia's biggest economies can be ideal business partners. Park has been in New Delhi for a four-day state visit aimed largely at increasing economic ties with the world's second-most populous nation. On Thursday, Park and Indian Prime Minister Manmohan Singh agreed to revise a free trade pact between the two countries.

From http://english.yonhapnews.co.kr 01/17/2014

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INDONESIA: Mayor Outlines Smart City Vision

 

Mayor of Pekalongan, Dr. Mohamad Basyir Ahmad, shared with FutureGov that the Indonesian city of 323,911 has already seen great success in its transformation and is well on its way to becoming a Smart City by 2015. Pekalongan’s Smart City journey has been guided by its E-Development Framework since 2008 with five areas of focus - infrastructure development; e-literacy and digital divide; strengthening institutions; regulation, policy and governance; and applications, said Mayor Ahmad. The City Government plans to go paperless with a digital office and empower communities at the lowest level with ICT by 2015. In the last five years, the city has developed its infrastructure network connecting all local government units, health service units, and public junior and senior high schools. By 2015, it plans to virtualise and integrate its data centre, and strengthen its disaster recovery centre and cloud-based applications. The city has built Broadband Learning Centres where 4000 citizens receive ICT training free of charge every year, says Ahmad. It has also developed a Mobile Community Access Point which allows the government to conveniently deliver early ICT education to residents. Moreover, it has built telecentres as internet access points in villages and other communities.

 

In order to strengthen institutional support for these initiatives, the city has setup an ICT Committee and appointed the Mayor as CIO of Pekalongan City Government. In 2011, the city’s two ICT organisations were combined to form one ICT Department for the City Government in order to better coordinate ICT expenditure. The City Government departments have migrated to free open source software in order to standardise platforms for applications. The Mayor notes that the next steps for the city are to further interoperability, integrated applications and database. It also aims to migrate health and government service applications to open source software by 2015. The city has been nationally recognised for its ICT initiatives in government, education and health through a number of awards over the years, including Best City in ICT for Education Sector, 2013 and E-Government Award, 2011.

From http://www.futuregov.asia/ 12/10/2013

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MALAYSIA: Launching National Cyber Crisis Management Policy

 

Deputy Prime Minister Tan Sri Muhyiddin Yassin launched, earlier this week, a national policy document that outlines Malaysia’s strategy for cyber crisis mitigation and response. The initiative comes as a response to growing cyber threats which could potentially dampen the government’s aspiration to drive Malaysia’s digital economy and be on par with advanced nations by 2020. Muhyiddin emphasised the need for Malaysia’s Critical National Information Infrastructure (CNII) organisations to be fully protected so as to prevent any untoward effects in the economy, social services and national security. Cybersecurity Malaysia identifies CNII organisations as those coming from the following sectors: National Defence, Banking and Finance, ICT, Energy, Transportation, Utilities, Emergency Services, Government, and Health and Human Services. “CNII are key sectors that have to be given attention because any threat, disruption or damage on this system can have a major impact on the country,” he said.

 

The directive outlines six main principles in dealing with a cyber crisis. These are:

1.National Cyber Crisis Management Structure

2. National Cyber Threat Level

3. Computer Emergency Response Team (CERT)

4. Cyber Security Protection Mechanism

5. Response, Communication and Coordination procedure

6. Readiness Programme

“I suggest that all agency heads fully understand and comply with what is contained in this directive so that the effort and strategies formulated can be effectively implemented,” Muhyiddin said. “Furthermore, I also encourage all agencies to set up a Computer Emergency Response Team to boost internal capabilities in handling cyber incidents.”

From http://www.futuregov.asia/ 11/28/2013

 

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PHILIPPINES: Geo-Tagging Government Projects - A Must

 

The Department of Social Welfare and Development (DSWD) launched the pilot trial of its Project Information Management System, a database that tracks all anti-poverty initiatives in the country by using a built-in geo-tagging feature. According to DSWD Secretary Corazon Juliano-Soliman, PIMS will help make project implementation more efficient, as the information is now integrated for all units at different levels – from the central government agencies down to the barangays (villages). Aside from data storage, the system can also be used for map production, geo-tagging application, and spatial analysis. It also has web and Short Message Service (SMS) applications. She highlighted its geo-tagging feature as a key tool that can help local authorities ensure transparency in project implementations. Geo-tagging involves attaching location-specific information such as geographical coordinates to pictures, videos and even SMS messages. By incorporating geo-tagging, in project management, DWSD can easily track, validate and confirm the roll out of government projects and whether they have achieved their desired goals. “The PIMS helps ensure the integrity of the project by making the data transparent at all levels. Since more eyes will now be looking into the progress of the projects the possibility of committing fraud is minimised even more,” Soliman said. She added that through PIMS, lead agencies will now be able to better track the progress of the projects, allowing them to better respond to issues and concerns that may be flagged by any of the staff.

From http://www.futuregov.asia/ 01/21/2014

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Philippine Supreme Court Declares Law on Online Libel Constitutional

 

The Philippine Supreme Court (SC) on Tuesday declared constitutional several provisions in Republic Act 10175 or Cybercrime Law including the one that penalizes online libel. Supreme Court spokesman Theodore Te told reporters in a press briefing that the online libel provision in the Cybercrime Law is constitutional with respect to the original author of the post. The High Court, however, did not allow penalties for those who simply receive the post or react to it. The SC also declared constitutional a provision on aiding or abetting in the commission of cybercrime such as illegal access, computer-related fraud, computer-related identity theft, and cybersex. The High Court, however, declared unconstitutional the power of the Department of Justice to take down computer data. Other provisions that were ordered scrapped by the SC for being unconstitutional are those that pertain to penalties for posting of unsolicited commercial communications and that which authorizes the collection or recording of traffic data in real-time. Te said petitioners are allowed to file a motion for reconsideration before the SC. With the ruling, Te said the temporary restraining order (TRO) issued by the SC against the implementation of Cybercrime Law is automatically lifted. The SC extended indefinitely the TRO on the implementation of the Cybercrime Law before the 120-day TRO lapsed on Feb. 6 last year.

From http://news.xinhuanet.com/ 02/18/2014

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THAILAND: Education Ministry Reveals Technology Master Plan

 

The Ministry of Education Thailand reveals five key strategies in its Technology Master Plan for Education, after a meeting last week presided by Minister of Education Chaturon Chaisaeng. The strategies, designed to improve the use of technology in learning, include:

1.To increase the performance and capabilities of ICT teachers and staff

2.To develop standard, content, and electronic learning media

3.To develop ICT infrastructure

4.To develop ICT system for supporting management and services

5.To promote research and development of innovative technology for education

 

The Ministry has been working with Silpakorn University on the masterplan and they are close to 70 per cent completion. The masterplan should provide clearer steps on improving students’ access to technology and digital content that are relevant to the curriculum. The plan will cover the use of technology, quality of content, a system for screening, supply and selection, as well as the production of digital media for teaching and learning.

From http://www.futuregov.asia/ 01/16/2014

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VIETNAM: Province Sets 2014 ICT Priorities

 

Leaders of the Centre for Information Technology and Communications under the Department of Information and Communications of Dien Bien Province gathered last week to review this year’s achievements and priorities for 2014. Dien Bien is one of the smaller provinces in Vietnam with a population of 519,300. In 2014, the provincial government’s ICT team will be focusing on maintenance and upgrading of the current computer systems, installation of networks, web site development and IT training. In order to strengthen the management team, the department will be encouraging and supporting personal development among staff. The meeting involved the Centre’s Board of Directors, Leadership Office, as well as leaders and staff from IT, Planning and Finance departments. This year’s achievements and work were also highlighted. The provincial agencies were involved in monitoring IT projects, web site development, maintenance of computer networks, installation of local area networks, and development of training software.

From http://www.futuregov.asia/ 12/09/2013

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BANGLADESH: Plan to Sell Submarine Bandwidth

 

The government has decided to sell the unused bandwidth of the country's lone submarine cable to generate more revenue.On Sunday, the Ministry of Post and Telecommunication took the decision, which is to be carried out by retaining enough bandwidth to meet the country's projected needs up to 2021, Post and Telecommunication Secretary Abu Bakar Siddique told bdnews24.com after a meeting of the ministry.

From http://newsfrombangladesh.net/ 02/10/2014

 

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INDIA: Regulation of Tariff for Providing Telecom Services

 

As per the existing tariff framework, tariff for telecommunication access services is under forbearance except for National Roaming and Rural Fixed Line Services. Service providers offer tariff schemes which are beneficial for different consumer classes depending on their usage profile. Giving this information in written reply to a question in the Rajya Sabha, Shri Kapil Sibal, Minister of Communications and Information Technology, said that there may be several factors which influence a potential consumer to choose a particular network like the availability of tariff schemes suited to his usage profile and his perception about the quality of service of any particular service provider etc. Regulation of tariff for providing telecom services in India is mandated to Telecom Regulatory Authority of India (TRAI) vide TRAI Act, 1997. Currently there is no proposal in TRAI to cap the lower end of mobile tariff. Shri Sibal said that TRAI has, in the past, issued several regulatory guidelines to simplify and bring transparency in tariff offers.

From http://pib.nic.in/ 12/10/2013

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Postal Life Insurance Policy

 

For the Rural populace of India the Department of Posts has an insurance scheme called Rural Postal Life Insurance (RPLI). Giving this information in written reply to a question in the Rajya Sabha today, Shri Kapil Sibal, Minister of Communications and Information Technology, said that following steps have been taken to promote and popularize postal life insurance policy in the rural areas:

(i) Rural PLI processing work has been decentralized to Divisional level:-  Bringing decision making closer to the common man thereby expediting sanction of loans, revival of lapsed policies and  maturity claims.  This allows contingent needs of the people to be met easily.

(ii) Facilitating payment of premia through Post Offices anywhere in the country regardless of where the policy was issued without any transfer of policy being required.

(iii) Facility for payment of premium online through www.epostoffice.gov.in.

(iv)Opportunity to work as Rural PLI Agent:-  Providing common man, especially  Aanganwadi workers, un-employed youth, Self Help Groups, etc. with additional source of income by engaging them as Direct Agents under Rural Postal Life Insurance Scheme. Incentive structure for RPLI business has been made attractive i.e. 10% of premium in the first year and subsequently 2.5% of premium income till policy lasts.

(v)Higher Sum Assured:- For providing opportunity for financial security in line with increasing requirements of the people, the maximum sum assured limit has been raised  for RPLI from Rs. 3 lacs to Rs. 5 lacs. 

 

(vi)A Toll free number (18001805232/ 155232) has been operationalized and publicized for inquiries and grievance settlement. People from anywhere in the country can call and get their problems settled.

(vii)Training to Rural PLI marketing staff i.e. GDS staff, Direct Agents and Departmental employees is being imparted to improve their marketing skills.

(viii) Facility of Payment of outstanding premia of policy on installments basis.

(ix)Technology/IT initiative:-  The technological initiatives being undertaken for Rural Postal Life Insurance are :

(a)Development of Centralized software for improved after sales service for all RPLI customers.

(b)Development of Web and mobile portal for customers to allow seamless issue of insurance policies and making online payments under Financial Services Integration plan of the Department.

(c)Call centre for handling customer services.

(d)Real time updating of premium payments.

(e) Centralized monitoring of grievances.

(f) Setting up of 809 Central Processing Centres (CPCs) at all Head Post Offices in the country for providing single window for handling of insurance proposals, service requests and claims for RPLI customers.

From http://pib.nic.in/ 12/13/2013

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‘Mobile Seva’ Launched

 

IT Signals the Beginning of a Nationwide Initiative Aimed at Providing Government Services Through Mobile Devices The ‘Mobile Seva’ (the national mobile-governance initiative of DeitY) was dedicated to the citizens here today by Shri J. Satyanarayana, Secretary, Department of Electronics and Information Technology (DeitY), at a function organized at DeitY, Electronics Niketan. The logo for ‘Mobile Seva’ too was unveiled at the function. Mobile Seva aims to provide government services to the people through mobile phones and tablets. It has been developed as the core infrastructure for enabling the availability of public services through mobile devices. Mobile Seva enables the integration of the mobile platform with the common e-Governance infrastructure consisting of State Data Centers (SDCs), State Wide Area Networks (SWANs), State and National Service Delivery Gateways (SSDGs/NSDG). It enables a government department to integrate both web and mobile based services seamlessly and enhances the access to electronic services tremendously leveraging the very high penetration of mobile phones, especially in rural areas. Availability of governmentwide shared infrastructure and services enables rapid development and reduced costs for the departments in rolling out mobile based services.

 

As on date, 833 Central and State Govt. Departments are using Mobile Seva for providing SMS-based services, and over 55.25 Crore SMS notifications have been sent to citizens for various mobile based services. Citizens can now directly interact with Government Departments through SMS. As on date, 254 public services have been made available to the citizens. A Mobile Applications Store (m-App Store) has also been developed by DeitY as part of Mobile Seva. The Mobile Governance Portal and the m-App Store can be accessed at http://mgov.gov.in/. The m-Appstore currently hosts over 240 live mobile applications. The live applications can be downloaded and installed free of cost on a mobile phone by any person. A Mobile Applications Store (m-App Store) has also been developed by DeitY as part of Mobile Seva. The Mobile Governance Portal and the m-App Store can be accessed at http://mgov.gov.in/. The m-Appstore currently hosts over 240 live mobile applications. The live applications can be downloaded and installed free of cost on a mobile phone by any person. Citizens can visit http://mgov.gov.in/ for more information.

From http://pib.nic.in/ 12/23/2013

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Scheme for Operationalization of Power System Development Fund

 

The Union Cabinet today approved the proposal of the Ministry of Power for operationalization of the Power System Development Fund (PSDF) and the scheme formulated for utilization of funds deposited therein based on the procedure laid down in the Central Electricity Regulatory Commission (CERC) Power System Development Fund Regulations. The Power System Development Fund will be utilized for the following purposes :

i)Creating necessary transmission systems of strategic importance based on operational feedback by Load Dispatch Centers for relieving congestion in Inter-State Transmission Systems (ISTS) and intra-state system which are incidental to the ISTS.

ii)Installation of shunt capacitors, series compensators and other reactive energy generators for improvement of voltage profile in the grid.

iii)Installation of standard and special  protection schemes, pilot and demonstrative projects, and for setting right  discrepancies identified in protection audits on regional basis.

iv)Renovation and Modernization (R&M) of transmission and distribution systems for relieving congestion.

v)Any other scheme / project in furtherance of the above objectives, such as, conducting technical studies and capacity building, etc. The PSDF will be operationalized within three months.

From http://pib.nic.in/ 01/02/2014

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NABARD Initiates a Slew of Measures for Promoting Rural Credit and Rural Infrastructure

 

NABARD has initiated a slew of measures for improving rural credit and rural infrastructure particularly warehousing as decided at the 198th Meeting of the Board of Directors chaired by Dr Harsh Kumar Bhanwala, Chairman, NABARD, held here yesterday.The Board has approved the launch of three crop specific Pilot Projects with production and post-production interventions to be implemented through Primary Agriculture Co-operative Society (PACS). The three Pilot Projects include business models for potato in Hooghly district, West Bengal, tomato in Karnal district, Haryana, and onion in Nasik district, Maharashtra. The total outlay for the projects is Rs 37.20 crore, comprising loan and grant support from NABARD of Rs 18.43 crore and Rs 2.43 crore respectively and a subsidy support of Rs 16.34 crore from the Central/State Governments.

 

The Pilot Projects envisage crop-specific market surveys, identification of specific market players and marketing support through establishment of Project Market Facilitation Centres (PMFCs). The Projects will provide for productivity enhancing measures and post-harvest interventions. These measures include support for irrigation particularly micro-irrigation, scientific storage facility, cold storages and setting-up of agro-service centres. The pilots will also support promotional interventions including field demonstrations, crop and activity specific training and capacity building of farmers, exposure visits, etc. for ensuring technology adoption by them. NABARD has sanctioned 548 warehousing projects in seven states amounting to Rs 1,046 crore under the NABARD Warehousing Scheme (NWS). These projects on completion will create an additional storage scientific space of 11.30 lakh MT for agriculture commodities and also help in better price discovery for farmers. NABARD Warehousing Scheme 2013-14 has been formulated as per the announcement made in the Union Budget with a corpus of Rs 5,000 crore. The scheme envisages financial support for construction of warehouses, godowns, silos, cold storages and cold chain infrastructure to store agriculture produce, both in public and private sectors.

 

As decided by its ALCO, NABARD has revised the rate of interest on refinance provided to banks for investment credit with effect from January 7, 2014. The refinance rate has been reduced by 20 basis points, and the revised rate of interest on refinance for a period of five years for Commercial Banks, State Cooperative Banks, Regional Rural Banks and Primary Urban Cooperative Banks will be 9.70%. The revised rate of interest for refinance for a period of three to five years will be 9.90%. Further, banks drawing refinance of Rs 500 crore and more in a single drawal will be allowed further reduction of 10 basis points, making the effective rate 9.60% and 9.80% respectively. However, for State Cooperative Agriculture and Rural Development Banks (SCRDBs), 10 basis points reduction is allowed for a single drawal of Rs 200 crore and above. These measures are expected to give a boost to banks for extending investment credit and creation of much-needed warehousing infrastructure for agricultural commodities in the country.

From http://pib.nic.in/ 01/10/2014

 

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Azerbaijan, Iraq to Sign ICT Cooperation Agreement

 

Azerbaijan and Iraq intend to develop cooperation in the ICT, Iraqi Minister of Provinces Torhan Al-Mufti told journalists on Wednesday on the eve of the first meeting of the joint Azerbaijani-Iraqi commission on trade, economic, scientific and cultural cooperation. "The cooperation between our countries has a rich history - more than 40 years, as well as diplomatic relations between Azerbaijan and Iraq," the minister said. "Iraq was one of the first countries which opened an embassy in Azerbaijan." "We plan to sign several agreements and a memorandum of understanding in the field of education, science, agriculture and other areas following the meeting," the minister said. "These documents can be regarded as a basis for further development of our cooperation."

From http://en.trend.az/ 12/04/2013

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Minister: Internet Tariff Reduction Plan Prepared in Azerbaijan

 

The Azerbaijani Communications and IT Ministry has prepared a plan to reduce the tariffs for Internet services, Communications and IT Minister Ali Abbasov told the media on Monday. "The tariffs for the Internet are not regulated by the country. However, its role in this issue is undeniable," he said. "In general, the cost of the Internet in the country is being declined," he said. "Our plan on reducing this cost will soon be available. This will allow Internet service providers to make their services even more affordable for the end user." The minister also discussed the issue of getting income for the Azerbaijani first satellite programme. "The proceeds from Azerbaijan's first telecommunications satellite resources Azerspace/Africasat-1a for the first six months of operation amounted to $10 million," he said. "This figure is being increased. Countries in North Africa, Central Asia and Eastern Europe are interested in using the Azerbaijani satellite resources."

From http://en.trend.az/ 12/23/2013

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Azerbaijan Launches E-Accounting Pilot Project for Municipal Taxes

 

The Azerbaijani Ministry of Taxes has launched a pilot project for applying e-accounting to municipal taxes and payments. Taking into account that within the development concept of 'Azerbaijan 2020: Looking to the Future', one of the priority issues is the use of ICT in state and local government bodies. This is in addition to the strengthening of information security in accordance with the minister's order (Dec. 25, 2013) and the Ministry of Taxes will start the implementation of the pilot project for applying electronic registration of individuals including payers of local taxes including municipal and payments. Three municipalities - Binaqadi in Baku, Saray in the Absheron district and Shamkir will be involved in the project, according to a message from the ministry posted on its website on Jan.8. Within the project it is planned to hold seminars in the municipalities within three months in order to clarify the rules for the registration of individuals as payers of municipal taxes and to conduct e-accounting of taxes and payments. Additionally, appropriate measures will be taken to examine international best practice in order to provide technical assistance for the implementation of electronic registration. In accordance with the minister's order, heads of territorial tax authorities have been ordered to ensure the holding of appropriate seminars for employees of tax service authorities of other municipalities.

From http://en.trend.az/ 01/09/2014

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"Electronic Court" Information System to Be Created in Azerbaijan

 

President of Azerbaijan Ilham Aliyev has signed an Order on creation of "Electronic Court" Information System.  The move is aimed at ensuring transparency in justice system, increasing the effectiveness of the protection of human rights and freedoms, and speeding up the process of applyng modern information technologies.  President Ilham Aliyev entrusted the Ministry of Justice and the State Agency for Public Service and Social Innovations under the President of the Republic of Azerbaijan to deal with the tasks arising from the Order.  The Cabinet of Ministers shall, under the Order, draw up - in three months - its proposals related to amendments to be made to the legislation with the aim of ensuring the activities of "Electronic Court" Information System.

From http://en.trend.az/ 02/14/2014

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UZBEKISTAN: National Mobile Operator to Be Created

 

A national mobile operator will be created in Uzbekistan between 2014-2017 in accordance with President Islam Karimov's decree 'On measures to organise activity of a national mobile operator', adopted last week. It is planned to create the national mobile operator using the Uzmobile subdivision of Uzbektelecom JSC, according to the decree. The document was adopted 'in order to create the necessary conditions for large participation of national companies in the mobile communication market and further development of mobile cellular networks of the country, as well as to ensure information security', according to the decree's preamble. The company will carry out the designing, construction and operation and render telecommunication and mobile cellular communication services, international and intercity and data transmission networks, including in remote locations. Its tasks also include the introduction of modern technology and high speed data for connection to the Internet, mobile TV services, electronic payments and commerce over the entire republic. The operator must also ensure a reliable and stable operation of mobile (cellular) communications, taking into account the information security requirements. The operator will function in the GSM standard by using LTE technology (fourth-generation network 4G) and it is expected that radio frequencies that were previously in the use of Uzdunrobita, a subsidiary of MTS JSC in Uzbekistan, will be transferred to Uzbekmobile, a representative of Uzbektelecom told Trend.

 

The mobile communication network is planned to cover the city of Tashkent by installing 1020 base stations, 500 sets radio relay equipment, as well as switching stations and a billing system for two million numbers in accordance with the schedule of measures during 2014. Uzmobile will cover the regional centres of Uzbekistan and install 1994 base stations, 2000 sets of radio relay equipment and eight million numbers in 2015-2016. In 2017, it will cover other settlements by setting up 3986 base stations and 4000 sets of radio relay equipment. To enable financing for the expenditure of purchasing of base stations, telecommunication equipment and software, Uzmobile will attract concessional long term loans from foreign financial institutions, as well as commodity loans from equipment suppliers, according to the decree. The costs of construction, installation and commissioning work will be covered by loans from Uzbekistan's commercial banks and equity of Uzbektelecom. Uzbektelecom is exempted from customs payments (except customs fees) for imported technological equipment for the needs of Uzmobil e until Jan.1, 2018, in accordance with the lists approved by the Cabinet of Ministers. Uzmobile is also exempt from payment of state tax for a licence to carry out activities for the design, construction, operation and provision of cellular services, as well as from payment for the use of the radiofrequency spectrum for the period of five years. At the same time the exempted funds should be sent towards the development of the operator's network.

From http://en.trend.az/ 02/17/2014

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AUSTRALIA: Carriers Resisting New Roaming Legislation

 

Australia’s major telcos say they have done enough on reducing mobile roaming costs and are resisting calls for more regulation. The Government is taking submissions into its draft legislation on the regulation of mobile roaming fees. The new legislation has been welcomed by consumer group ACCAN (Australian Communications Consumer Action Network), but is being resisted by the major telcos. The Telecommunications Legislation Amendment (International Mobile Roaming) Bill 2014 will be open to submissions from interested parties for the next month. "ACCAN welcomes the government’s proposal to give the ACCC the power to bring sky-high global roaming margins back down to earth,” says CEO Teresa Corbin. “While the telcos have recently made some encouraging moves on selected plans, ultimately the margins the telcos make off Australians overseas remain exorbitant. ACCAN research found some consumers fork out over $50 for 1MB of data while overseas,” said Corbin. The research highlights the significant price differences on global roaming both across and within providers, and diverse ways of calculating charges. Individuals will need to make a judgment based on the particular overseas trip they take and the services they want to use, and may find that high roaming charges mean they are better off changing from a plan that is otherwise good value.”

 

How do Australia’s three major carriers compare?

· Telstra: Has a number of roaming options. The International Casual Traveller Data Packs has a one-off charge (up to $350 for 1.5GB) on a post-paid phone or tablet. The pre-paid International Roaming Browse Plus Packs offers just 600MB of data for $160. They last for 30 days.

· Optus: For $10 a day the Optus Travel Pack can be added to any postpaid mobile plan. It allows 50MB of data a day, which accumulates for the life on the pack. (GP – I used this recently on a 25 day holiday in Europe and Asia. It worked fine).

· Vodafone: For $5 a day Vodafone’s Red roaming pack can be added to Vodafone’s existing plans, the biggest of which is $85 a month for 5GB.

 

Corbin believes these prices are still too high. “The recent changes are a step in the right direction but there is now a confusing array of roaming offers from data packs, to pay as you go to $5 and $10 a day deals,” she said. “Some of the new plans are data-only or don't cover all popular travel destinations for Australians.” Last week the Government released an ‘exposure draft’ of a bill which will empower the Australian Competition and Consumer Commission (ACCC) to take action to address the high prices to consumers and businesses of mobile roaming services. The bill will give the ACCC new powers to reduce prices and facilitate greater market competition, as well as retail price caps on international mobile roaming services. The carriers believe the legislation is unnecessary. “We are concerned that this legislation will require Vodafone to be involved in time consuming, expensive regulatory assessment processes,” the Australian Financial Review reported Vodafone’s Andrew Lobb as saying. “We would like reassurances that we would not be negatively impacted by this legislation.”

 

The newspaper also quoted Telstra’s Scott Whiffin: “Any move to impose further regulation and cost on industry must take into account the fact the mobiles market is already highly competitive. “The joint Australian and New Zealand Government report into roaming last year concluded the quality of service is high, prices have been trending down and new service options are being introduced for consumers.” The CEO of industry body AMTA (Australian Mobile Telecommunications Association) Chris Althaus, said the industry had responded to market forces with simpler and more affordable roaming products and plans. He also said AMTA and the industry was working with the Department of Communications and the ACMA to provide consumers with enhanced information on roaming products and charges. “Clearly the market has responded with a significant downward shift on international mobile roaming charges. Market-based outcomes are by far the preferred result as opposed to regulatory intervention, which runs the risk of adding unnecessary burden to industry via compliance costs and excessive red tape. “To maintain the highly competitive nature of the mobile industry regulation needs to be minimised to provide the flexibility necessary for industry to adapt to the rapid pace of technological change and the continual evolution of business models in mobile markets. “We believe that Vodafone, Optus and Telstra have responded to the market with competitive new offerings in the international roaming market that show there is no need to further regulatory intervention.”

From http://www.itwire.com 02/04/2014

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Australia Issues Privacy Guidelines for Public and Private Sectors

 

The Office of the Australian Information Commissioner (OAIC) today released the Australian Privacy Principles (APP) guidelines, an important step toward preparing public and private sectors for major changes in privacy law to be implemented in March this year. “March 12 will see the biggest change in privacy law in 25 years, and the APP guidelines are an essential tool for the implementation of this change,” shared Australian Information Commissioner, Professor John McMillan. The introduction of the APPs is one of the significant changes under the new laws. The APPs are a single set of principles that will cover both public and private sectors when the amendments to the Privacy Act 1988 come into place. Currently, Australian Government agencies are covered by the Information Privacy Principles, while the private sector is covered by the National Privacy Principles. The APP guidelines will be a key resource for entities covered by the Privacy Act in assessing their compliance with the new laws. “We have put a lot of work into producing the APP guidelines, including extensive public consultation, so that we can maximise their usefulness to business and government,” said Professor McMillan. “The APP guidelines not only outline minimum compliance requirements, they also provide practical examples of best practice.” The new privacy laws from 12 March will mean that Australians can more easily ask an organisation where they collected their personal information from and find out if it will be sent overseas. They will also be able to request access to their personal information held by an organisation or government agency or request a correction to their information held. In addition to the APP guidelines, the OAIC will also be producing a practical tool for organisations to review their privacy policy, that will be ready in March.

From http://www.futuregov.asia 02/21/2014

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NEW ZEALAND: City CIO Shares ICT Transformation Agenda

 

Channa Jayasinha was appointed CIO to the Wellington City Council a year ago, bringing with him a fresh perspective to how ICT was being run in the organisation and how it supported the business. Catching up with FutureGov, he says, “I realised that we were running a complex IT environment. We didn’t have a good understanding of the data and information needed to run the business.” Jayasinha shares the drivers, strategies and technologies behind the Council’s ongoing business and ICT transformation programme. “We were working in a fragmented information environment with siloed databases. We didn’t have a good understanding of the business processes and how they lined up across the organisation. On top of that, we were running a high-cost ICT environment.” The approach Jayasinha and his team have taken to plan this transformation is: if Wellington City Council were being built today, what information, data and technology would be needed to run the Council?

 

Supporting business as usual

There was a significant legacy environment to deal with. The integration of IT systems meant a huge business change to the way the Council worked. Jayasinha needed to make sure that his team supported a business-as-usual environment while they ran through the IT programme. The Council is running a 3-5 year programme of work to manage the business and IT change along with the business and ICT transformation. In addition to the rationalisation of core council business systems, the Council is deploying a new desktop environment and migrating to a new Electronic Document and Records Management System by Open Text. To save costs the Council is buying off-the-shelf systems and delivering the functions that business needs through configuration, and not customisation, according to Jayasinha. “We’re not going to do any physical development or customisation of software. This is a significant change to how the organisation has worked in the past and shows a change in people’s mindset.”

 

Mapping out business processes

The Council’s IT team has also done a current state assessment of all the business processes and created an enterprise architecture portal. On the portal, they’re able to look at the current state of business processes, what data and applications the processes are using, how complex they are and where improvements can be made. This feeds into what the future state will look like and helps the Council map out how to move towards that.

 

Delivering services on-demand

In terms of revamping its frontline services, the Council wants to deliver services online, on-demand and also through mobile applications. “For this, we need to make sure that we have a well-integrated backend system in place, and high quality data and information that we can use with those systems. We’re looking at a local government ICT platform here,” Jayasinha noted. One of the first moves was to do a security audit of the environment to make sure that when the new platform is introduced, there is a solid foundation upon which to implement this new system. Jayasinha is also considering cloud-based services including Infrastructure-as-as-a-Service, Platform-as-a-Service and Software-as-a-Service. The streamlining of IT also supports an initiative by the Council to move to a flexible workspace with open plan offices, more space for collaboration, and newer technologies for collaboration and communication.

From http://www.futuregov.asia 02/06/2014

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EUROPE: UK Government Sets Up Forum to Help Create Smart Cities

 

The government is teaming up with businesses and universities on a new Smart Cities Forum that is being set up to help develop plans for the next generation of UK cities. The Smart Cities Forum, which was revealed earlier this year but met for the first time today, has been set up by the Department for Business Innovation and Skills (BIS) to ensure that the UK doesn't miss out on the opportunities offered by smart cities and to help the country gain a 10 percent share of a 250 billion smart cities industry by 2020. The forum includes businesses such as IBM, Cisco and Siemens; local government's such as Greater London Authority, Glasgow City Council and Leeds City Council; and research institutions such as Imperial College London, Heriot-Watt University and the Future Cities Catapult. It is being co-chaired by Universities and Science minister David Willetts and Cities minister Greg Clark.

 

BIS claims that smart cities could enable businesses to plan efficient routes to transport goods, allow local authorities to create effective public health services and provide the public with access to real time data so they can plan their daily activities. Willetts said: "The new Smart Cities Forum will bring the best minds together on a regular basis to establish a clear plan to exploit the exciting technologies that we have at our disposal." "There is huge potential for the UK to be the world leader in smart cities. We are well placed to take advantage of up to a $40 billion share of the market place by 2020, so we must make sure we do not miss this opportunity," he added. The government has already made investments in supporting smart city initiatives, including 95 million of research funded by Research Councils UK, 50 million over five years earmarked for the new Future Cities Catapult centre being established by the Technology Strategy Board in London, and 33 million invested in future city demonstrators earlier this year.

From http://news.idg.no/ 12/19/2013

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NORTH AMERICA: Canada - Tangle of Rules and Procedures Strangles Federal Government Tweets

 

A 12-step protocol from Industry Canada for planning, reviewing, and editing their tweets is shown in a handout photo. Pity the poor government tweet, nearly strangled in its cradle before limping into the Twitterverse. Pity the poor government tweet, nearly strangled in its cradle before limping into the Twitterverse. Newly disclosed documents from Industry Canada show how teams of bureaucrats often work for weeks to sanitize each lowly tweet, in a medium that's supposed to thrive on spontaneity and informality. Most 140-character tweets issued by the department are planned weeks in advance; edited by dozens of public servants; reviewed and revised by the minister's staff; and sanitized through a 12-step protocol, the documents indicate. Insiders and experts say the result is about as far from the spirit of Twitter as you can get — and from a department that's supposed to be on the leading edge of new communications technologies.

 

The documents, obtained through the Access to Information Act, show such a high level of control that arrangements are made days in advance to have other government agencies re-tweet forthcoming Industry Canada tweets, because re-tweets are considered a key measure of success. In turn, Industry Canada agrees to do the same for tweets from the Business Development Bank of Canada and others. Formal policy for the department was set into a protocol last October, with a 12-step process that requires numerous approvals for each tweet from Industry Minister James Moore's office or from the office of Greg Rickford, the junior minister. Public servants vet draft tweets for hashtags, syntax, policy compliance, retweeting, French translation and other factors. Policy generally precludes tweeting on weekends, and the minister's personal Twitter handle must be kept out of departmental tweets, though his name and title are often included.

 

The resulting tweets read like stiff public service announcements, such as this October example: "Browse the Mobile Protection Toolbox to learn facts & find #tips to protect yourself. #GetCyberSafe," with a link to the department's website. Sometimes the well runs dry, and bureaucrats borrow tweets from other departments. "We are short tweets for the next two weeks and I really don't see a harm in tweeting the attached as it's info that is found on the IC (Industry Canada) site," says a Sept. 27 email, asking permission to recycle a Public Safety tweet. Other times, Moore's own office runs out of ideas and asks the department for help. "We're in need of content for next week," Moore's assistant wrote to bureaucrats Oct. 1. "Any chance you could provide us with a couple of tweets for the MINO (minister's office) to consider?" A social-media expert said Industry Canada suffers from a "risk averse" culture that is antithetical to Twitter.

 

"There are so many levels of bureaucracy, as we can see in this example, and so much fear and control," said consultant Mark Blevis, president of FullDuplex.ca in Ottawa. "I've never seen anything like this in the private or public sector. ... They've really delineated the limits of the box. There's no entry for dialogue." An insider at Industry Canada said the "super-rigid process" is frustrating, and simply doesn't work for Twitter. "You're imposing structure on a form of communication that inherently rejects structure," he said in an interview, on condition of anonymity to protect his job. "We don't really know what we're supposed to be on Twitter." He said he's seen proposed light-hearted tweets killed at birth because they don't fit the template. "What's our problem with being lighthearted? Why do we have to be super-serious and boring, and dry all the time?" Asked for comment, Industry Canada sent a response that echoed its own tweets, though longer than 140 characters: "Industry Canada follows the Treasury Board Standard on Social Media Account Management, which aims to provide a strategic and coherent approach for the management of departmental social media accounts," said the email from Michel Cimpaye of media relations. "This Standard supports Canada's commitment to open government and enables accuracy, greater information sharing, public dialogue and collaboration."

From http://www.thecanadianpress.com/ 02/03/2014

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U.S.: My Top 10 Principles for Federal Digital Engagement, FY2014

 

I'm the Director of Digital Engagement for a Federal Agency, the National Archives and Records Administration. We're talking about how we evolve our social media plan into something bigger, broader, and more like what we have implemented on the ground. And then to give that thing more of a name. Personally I tend to like the informal approach. Whatever you are doing, it's an animal that's moving in time. It's already got an energy. But every now and then it's good to give things a name, a structure, to articulate the method. Let's start with what I absolutely abhor:

1. We do not, cannot, and should never be doing propaganda, because we're not Coca-Cola and we're not allowed to do it. It is not about pushing a story that makes us look good.

2. We should not be wasting taxpayer money on pointless babble. Even if we aren't killing a tree, it is a misappropriation of taxpayer dollars.

 

So what is digital engagement then? What are the factors that make an approach "great"? Here are my top 10:

1. It clearly promotes the mission. At NARA, providing access to the holdings of the Agency is a primary part of our job. Not only do we do so through the Web and social media, we also actively seek out opportunities to have the public add to our holdings and partner with us, through such tools as the Citizen Archivist Dashboard and having an in-house expert help us contribute to Wikipedia (transparently, of course).

2. It saves the Agency money. We favor lower-cost, higher-impact tools that get our holdings before the public (and employees) in places they tend to congregate. We start at the pilot level, keep what works and discard what doesn't. We welcome opportunities to work with partners who can share and display content, as well as opportunities to talk with people who may be writing stories that have a historical aspect to them.

 

3. It provides a window into Agency operations.  The public has a right to know what we're doing. Great engagement facilitates the flow of information about the agency from within, to without. This can take the form of sharing open data sets, providing narrative that contextualizes Agency decisions, or both.

4. It gets people looking, sharing and talking, online and off. We start meaningful conversations, and join them as the real human beings that we are - not as phony abstractions. And we make information available in the Town Square - in places where people are congregating - so that they talk about it on their own time. Nothing is ever forced.

 

5. Its goals are method-agnostic. We are not enamored with this tool or that. We don't care if engagement happens using this social media tool or that. We're happy to cross-pollinate with TV, newspapers, radio, or any medium.

6. It bridges the internal and the external. We promote conversations within the Agency itself, and between the Agency and the outside world. We believe that the more conversation takes place, the smarter we become and the more effective at doing our jobs.

 

7. It broadens the roster of speakers to include everyone. Our approach is decentralized. We don't designate one or two people and restrict the tools to them. We make clear when we're speaking as part of the Agency, and when we're sharing our own opinions. The goal is to get information out there, to make sure that those who would benefit from it have it.

8. It is feedback-hungry. Of course not everything can be shared. But we don't shy away from discussion, debate, complexity and even controversy. Rather, we constructively support a wide-ranging conversation that respects appropriate bounds of confidentiality.

 

9. It is predicated on supporting creativity and innovation by all. Nobody knows what the next big tool will be, or how it will impact our efforts. We support our employees in trying new things, we congratulate noble failures instead of bashing them, and we partner openly to get the best result possible.

10. It evolves from close collaboration with Agency counsel.  Digital engagement requires careful and close examination of communication methodology, especially in the early stand-up phase. We engage counsel early and collaboratively so that we are working in a framework that complies with law, regulation and guidance.

What else should a federal digital engagement strategy include? What are your thoughts on this? Looking forward to reading your comments.

From http://www.govloop.com/ 11/28/2013

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U.S. Government Cloud Spending Leveling Off

 

Shawn McCarthy of Government Computing News outlines a few trends for federal government spending for 2014 in the article Government IT in 2014: More connections, more exposure, more risk. Several have obvious parallels in Canada, but there’s a dearth of hard numbers about Canadian government cloud adoption to compare with American trends. Patterns for cloud adoption in the U.S. government are necessarily very different from the private sector. Because of security needs, private cloud spending outnumbers public cloud spending by 20 to one, a trend McCarthy doesn’t expect to change soon. And while software-as-a-service is the most popular solution type in the private sector, infrastructure as a service dominates. IaaS will account for about two-thirds of U.S. government cloud spending by 2017, by McCarthy’s reckoning. That year seems to be a watershed in McCarthy’s calculations; while cloud spending will reach $1.7 billion next year, or 3.3 per cent of the IT budget, that number will grow to $7.7 by 2017.

 

While a 2010 Industry Canada consultation paper pointed to the need for government to be a “model user,” specifically with respect to cloud computing, high-tech leaders have been impatiently calling on the government for a “cloud-first” approach to IT procurement, such as the U.K.’s.  Slow-to-change procurement processes and the government’s shared service delivery model may be having an impact on cloud adoption, but Canadian business has also been tentative about cloud adoption. Other government IT trends McCarthy sees developing in the U.S. are mirrored here. For example, he expects more “smart city” solutions to develop at the local level, particularly in the evolution of 311 call centre services, which are widespread in Canadian cities. Canadian cities are also frequently recognized by the Intelligent Community Forum. McCarthy also cites an emphasis on connection security, predicting 10-12 per cent increases in authentication spending over the next three years.

From http://www.itworldcanada.com/ 12/19/2013

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Report: Administration Mulls New Federal IT Unit

 

Fallout from the botched rollout of the HealthCare.gov website could include major changes to the way the federal government hires IT personnel and manages large scale IT projects, according to a Jan. 3 report in the Wall Street Journal. The Obama administration is considering streamlining the process for hiring IT specialists to match the velocity of the private sector, and using executive branch authority to do it. Another proposal would have government IT workers get private sector experience through rotations at various companies – a reversal of the current White House innovation fellows program. Among the more radical changes under consideration is the creation of a one-stop tech shop inside the government to work on high profile public-facing websites like HealthCare.gov, rather than having each agency responsible for its own procurement, design, and production. An unnamed federal official is quoted in the article saying there is “fierce urgency to tackle the problem,” of IT procurement, and the government planned to take a hard look at 50 IT projects under development. "I can definitely narrow that list down to a point where I can actually take a look at it in a much more in-depth way," the official told the Wall Street Journal. It’s not clear what changes will be made, but officials cited in the article say moves could be coming as early as the first quarter of 2014. The government tracks spending and scheduling for high-profile IT projects through the IT Dashboard, a website maintained by the Office of Management and Budget. The dashboard data is updated infrequently -- the site is current to Aug. 30, 2013, about a month before the launch of HealthCare.gov, and isn’t due for a refresh until next month.

From http://fcw.com/ 01/06/2014

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Open Data - Good for Citizens & Government

 

Freely accessible government data helps the public stay more engaged with their communities and keeps government more accountable. Governments and citizens across the country and around the world are demonstrating the powerful benefits that can be created by making government data available and accessible to the public. We see it in the form of increased fiancial transparency in states such as Massachusetts, Maine, and Alabama, which have launched Open Checkbook websites that let residents view how their tax dollars are being spent. We're also seeing how public access to government information can empower citizens. For example, one citizen recently used Boston's 311 app to help save a possum's life. Additionally, we're seeing economic growth through private industry innovation and public administration support through new and improved election processes. Ultimately, open data is enabling citizens to become more engaged with their communities and more involved in holding their governments accountable.

 

Social data: treasure trove for citizen engagement

The integration of open government and social media data has created new opportunities for agencies to provide better services and engage more meaningfully with citizens. The Federal Emergency Management Agency (FEMA), the City of New York, and the Massachusetts Bay Transportation Authority all have projects or plans to monitor social media outlets for threats against officials, complaints about service, or feedback on the overall experience with an agency. During natural disasters, people often resort to social media to ask for help or report injuries. This creates a pool of data that can be useful in improving emergency response. Tapping into this, FEMA developed an application that analyzed Twitter activity to measure public sentiment on resources delivered to residents in New York and New Jersey after Hurricane Sandy. Agencies are beginning to realize the value within social networks, which allow them to aggregate and process emergency requests via previously untapped communication channels. But the responsibility of leveraging social and open data to serve citizens doesn't lie solely with government agencies. The private industry also is getting involved, because of the financial and social benefits to individual entrepreneurs and companies alike.

 

The social economics of open data

Open government data provides an open invitation for entrepreneurs and companies to create tools that uncover otherwise unknown trends and use the data to improve services. Hackathons are an increasingly popular way to bring together data junkies, coders, developers, and designers to find new ways to deliver citizen services. The City of New York's first hackathon influenced templates for the relaunch of nyc.gov. It also paved the way for other hackathons, like the MTA App Quest, which asks developers to create mobile apps to ease commutes, and the NYC Big Apps Challenge, which encourages digital innovation. At the federal level, leaders like federal CTO Todd Park, former CTO of the Department of Health and Human Services (HHS), have broadened this concept for government-wide applications. While at HHS, Park championed the 2012 Health Datapalooza, in which 1,600 entrepreneurs and 242 companies competed for a chance to present a healthcare innovation powered by open data from the government and other sources. He has led the way in making healthcare more effective and affordable, from medical diagnostics to insurance reimbursement to community health statistics.

From http://www.informationweek.com/ 01/07/2014

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Federal Technology Performance Info Should Be Public All the Time

 

A government auditor called on the White House on Monday to end its practice of freezing the main outlet for public information about federal technology performance during budget reviews. That practice has resulted in the IT Dashboard not being updated for 15 of the past 24 months, the Government Accountability Office said, making it extremely difficult for watchdogs and others to effectively review government performance on technology issues. Information currently posted to the dashboard dates back more than four months to Aug. 30, 2012. At that point, as an example, the Obama administration’s troubled online health insurance marketplace HealthCare.gov had not yet launched publicly and had a 3 out of 5 rating, which equates to “moderate risk.” Agencies are required to post information about their most expensive information technology investments on the dashboard, including cost and scheduling information and the agency chief information officer’s assessment of the project's risk of going over budget or past deadline.

 

GAO independently reviewed 80 investments on the IT Dashboard, including 10 each from eight agencies. The office found that 53 agency ratings were consistent with GAO’s own evaluation based on the agencies’ supporting documents, while 20 were partially consistent and seven were inconsistent. Ratings were often inconsistent because of delays in updating the dashboard rather than genuine disagreements about the level of risk associated with the investments, GAO said. All of the inconsistent investments were at the Veterans Affairs Department. The risk ratings for those investments were never updated during the period of GAO’s review, the office said, largely because VA opted to build a system to automatically update the dashboard rather than buying commercial technology to perform that task. VA has now resumed updating the dashboard, GAO said.

From http://www.nextgov.com/ 01/13/2014

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Government and Industry Meet on Cloud Procurement

 

Group will hold continuing discussions on making public purchasing more services-friendly. Representatives from 10 states and localities met with some of the technology industry’s biggest service providers last week to start bringing government purchasing rules in line with an increasingly cloud-based world. In many cases, procurement laws haven’t kept pace with the rapid emergence of hosted applications and platforms, making it difficult for public agencies to adopt these solutions. Among issues targeted by the group were mitigating the risks associated with cloud implementations in a way that balances the needs of agencies and contractors, and insuring that hosted deployments comply with state and local data protection and privacy laws. The meeting, held Jan. 14 in Trenton, N.J., was the first in a series of discussions that will be hosted by e.Republic’s Center for Digital Government. Meetings will continue throughout 2014 to identify areas of commonality between government and industry and to address disagreements. The group will issue an initial report on its activities next month. State government participants included Colorado, Delaware, Georgia, New Jersey, Pennsylvania, Texas and Washington. Local participants were Austin, Texas; Oakland County, Mich.; and Fairfax County, Va. Companies involved are Amazon, AirWatch, Dell, Deloitte, EMC, General Dynamics, SalesForce, Symantec, Unisys, Verizon-Terremark and Workday.

From http://www.govtech.com/ 01/19/2014

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Global Government Cloud Market Report 2013 – 2018

 

Cloud Computing is being readily adopted by the governments across the globe, as a means to offer fundamental changes in the way public sector adopts and operates ICT. The cloud market in the government sector mainly focuses on SaaS, PaaS and IaaS services. These services are being offered and managed directly by agencies or by the system integrators, which run the private clouds on behalf of the government agencies. In the government sector, cloud platforms help in reducing the costs and transforms the business processes completely, improving the flexibility and security at a large scale. With the implementation of government cloud, there is more collaboration and transparency in data analytics and information sharing capabilities between the various departments in the government sector.

 

Key Topics Covered:

1 Introduction

2 Executive Summary

3 Market Ecosystem And Dynamics

4 Government Cloud: Market Size And Forecast, By Agencies

5 Government Cloud: Market Size And Forecast, By Deployment Models

6 Government Cloud: Market Size And Forecast, By Delivery Modes

7 Government Cloud: Market Size And Forecast, By Applications

7.1 Overview And Introduction

7.2 Server And Storage

7.3 Collaboration

7.4 Business Operations

7.5 Disaster Recovery/Data Backup

7.6 Health And Safety

7.7 Security And Compliance

7.8 Mobility

7.9 Analytics

7.10 Cloud Gaming

7.11 Content Management

8 Government Cloud: Market Size And Forecast, By Regions

8.1 Overview And Introduction

8.2 North America (NA)

8.3 Europe

8.4 Asia-Pacific (APAC)

8.5 Middle East And Africa (MEA)

8.6 Latin America (LA)

9 Government Cloud: Competitve Landscape

9.1 Venture Capital (VC) Funding Analysis

9.2 Mergers And Acquisitions (M&A)

9.3 Social Reach

10 Company Profiles

From http://www.researchandmarkets.com/ 12/23/2013

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A Citizen’s Guide to Open Government, E-Government, and Government 2.0

 

Engaged citizens want clear, credible information from the government about how it’s carrying on its business. They don’t want to thumb through thousands of files or wait month after month or go through the rigors of filing claims through FOIA (Freedom of Information Act). They want government information, services, and communication to be forthcoming and swift. The Open Government, Government 2.0, and E-Governance movements fill the need of connecting citizens with the government and each other to foster a more open, collaborative, and efficient public sector through the use of new technology and public data. Open Government is defined by the OECD (Organisation for Economic Cooperation and Development) as “the transparency of government actions, the accessibility of government services and information, and the responsiveness of government to new ideas, demands and needs.”

 

E-Government is defined by the World Bank as “the use by government agencies of information technologies that have the ability to transform relations with citizens, businesses, and other arms of government. These technologies can serve a variety of different ends: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient government management. The resulting benefits can be less corruption, increased transparency, greater convenience, revenue growth, and/or cost reductions.” Government 2.0 is defined by Gartner Research as “the use of Web 2.0 technologies, both internally and externally, to increase collaboration and transparency and potentially transform the way government agencies relate to citizens and operate.”

 

Open Government and E-Government paved the way for Government 2.0, a collaborative technology whose mission is to improve government transparency and efficiency. How? Gov 2.0 has been called the next generation of government because it not only utilizes new technologies such as social media, cloud computing, and other apps, it is a means to increase citizen participation. While some question the logistics of funding, implementing, managing, and securing Open Government, E-Government, and Government 2.0 projects, advocates—from single-source bloggers to large well-funded groups—don’t show any signs of slowing down. Plans for summits, conferences, new applications, and publications suggest that Open Government, along with all its emerging technology, is here for the long haul. We have compiled a list of organizations, blogs, guides, and tools to help citizens and public service leaders better understand the Open Government, E-Government, and Government 2.0 movement.

From https://onlinempa.unc.edu/ 01/07/2014

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More Governments Want Twitter User Data

 

As with other technology companies, the number of requests for Twitter users' data from governments worldwide has continued to rise, it reported Thursday in a report showing that it complies with requests from U.S. authorities about 70 percent of the time. The number of government requests for user account information increased by 22 percent overall during the latter half of 2013, to 1,410 total requests, Twitter reported in its fourth biannual transparency report. The majority of the requests, at 59 percent, came from the U.S., with Japan ranking a distant second at 15 percent. However, unlike other technology companies, Twitter does not include requests for data related to U.S. national security because of the government's requirement that such information be provided only in vague terms. Last week, an agreement was reached between the U.S. Department of Justice and technology companies to allow them to say more about national security-related data requests they receive. Twitter was not a party to that agreement, made in the wake of disclosures around government surveillance leaked by former National Security Agency contractor Edward Snowden.

 

Twitter does not say anything about the numbers of national security-related orders it receives, if any. The company says it is taking this route because of the restrictions put in place by the DOJ. As it stands now, companies are allowed to break out data requests coming from the Foreign Intelligence Surveillance (FISA) Court versus national security letters (NSLs), but only in ranges of 1,000. "Allowing Twitter, or any other similarly situated company, to only disclose national security requests within an overly broad range seriously undermines the objective of transparency," said Jeremy Kessel, Twitter's manager of global legal policy, on Thursday. But that hasn't stopped Google, Facebook and Microsoft from saying more. On Monday, Microsoft made a surprising disclosure when it said that for the first half of 2013, it received between 0 and 999 FISA orders seeking user content. For the requests that Twitter does disclose, which usually involve criminal law enforcement, the company often complies in the U.S., providing some users' information nearly 70 percent of the time during the latter half of 2013, a compliance rate that has stayed roughly the same since at least 2012, when Twitter first started releasing its transparency reports.

 

In Japan, Twitter's compliance rate has been below 25 percent since 2012. Twitter does give some reasons for why it may not comply with requests. "We do not comply with requests that fail to identify a Twitter account," the company says on its website. Twitter also says it seeks to narrow requests that are overly broad. The company says it notifies users of requests for their account information, unless it is prohibited by statute or court order. But if Twitter complies nearly 70 percent of the time for the U.S. government requests it discloses, that also means Twitter does not comply more than 30 percent of the time. That's actually a high rate and shows that Twitter is doing a good job in how it handles certain types of government data requests, said Parker Higgins, an activist at the Electronic Frontier Foundation who specializes in freedom of speech.

 

Each year EFF releases its "Who Has Your Back" report, which grades companies' data protection practices based on whether they require a warrant for content, or publish law enforcement guidelines, among other factors. Last year, Twitter ranked among the top performers in the survey, tying with Sonic.net, an Internet service provider. The real mystery might be Twitter's policies around how long it holds on to users' data, which may include IP address records, Higgins said. The EFF advocates for "data minimization procedures," to limit the amount of potentially sensitive user data that companies might hold on to. Often companies don't review their policies in this area as much as they should, he said. Twitter did not reply to a request for comment about its report.

From http://news.idg.no/ 02/06/2014

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http://www.unpan.org/information/RCOCI%20GovernanceWatch/images/new/02.gif

 

 

CHINA: Authorities Increasingly Reaching Public Through Apps

 

A quarter of China's government ministries and 31 percent of provincial-level governments have developed software applications that run on smartphones or other mobile devices, according to figures released by a ministry research institute on Thursday.As of Nov. 15, 13 out of 52 government ministries and departments had developed such mobile applications to provide information for the public, said the China Software Testing Center (CSTC), operated under the Ministry of Industry and Information Technology.Local governments on the municipal and township-level are less "mobile," with only 11 percent and 3.8 percent respectively having such applications, the CSTC report showed.But the center noted most applications are limited to providing news and basic information.

 

About half of the ministries and two-thirds of the local governments have failed to provide inquiry service or have no interactive communication with the public via their mobile applications.Some applications are also susceptible to software code tampering, user information leakage and other security problems, the center added.China has made various moves to reform its government administrative system this year, including stepping up information transparency and streamlining government approval procedures.The increasing use of mobile applications in government services is expected to better cater to China's 1.22 billion mobile phone users.

From http://www.news.cn/ 11/28/2013

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Chinese Courts to Publish Judgements Online

 

Courts across China will have to publish judgements online within seven days after judicial decisions, the Supreme People's Court (SPC) said on Thursday.Judgement documents should be published on www.court.gov.cn/zgcpwsw from Jan. 1, 2014, according to a SPC regulation issued after a meeting on judicial transparency held in the city of Shenzhen in south China's Guangdong Province.The regulation stipulates that the published documents should not be amended, replaced or withdrawn. Exceptions for publication should go through strict examination and approval procedures."The publishing of judgement documents online will regulate and limit the discretionary power of judges and prevent illegal judicial intervention," said He Xiaorong with the SPC.

 

Real names of parties involved in a lawsuit should be made public in the documents to ensure authenticity, according to the regulation.The SPC also specifies exceptions. Cases involving state secrets, individual privacy or juvenile delinquency, lawsuits settled through mediation or other situations unsuitable for publication are allowed not to be published on the Internet, said the regulation.To protect the right of privacy, the regulation requires that parties and their legal representatives should be kept anonymous in civil cases concerning marriage and family disputes, or succession disputes. Victims, their legal representatives and witnesses in criminal cases should also be kept anonymous in the documents.Personal information including home addresses and contact information, information about juveniles, or trade secrets should be deleted from the online judgement documents, according to the regulation.

From http://www.news.cn/ 11/28/2013

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China's Courts Put Live Graft Info Online

 

More court cases, especially corruption trials, will make increased use of social media, a spokesman for the Supreme People's Court (SPC) said on Wednesday.Microblogs of real-time information will become a common practice for Chinese courts, said Sun Jungong, the SPC spokesman, when asked if the handling of the trial of Bo Xilai had set a precedent for other graft cases.Bo, the 64-year-old former secretary of the Communist Party of China (CPC) Chongqing Municipal Committee and a former member of the CPC Central Committee Political Bureau, was sentenced to life imprisonment for bribery, embezzlement and abuse of power.In August, the Jinan Intermediate People's Court posted live reports from Bo's trial, including audio and video files of evidence, transcripts and pictures, on a microblog account at Sina Weibo. Many of the items were reposted tens of thousands of times.

 

Sun said that while such practices will become more standard, they may not be applied to every case involving corrupt officials."We will consider different situations of different cases and try to find the best way to keep the public informed," said Sun, at a briefing with media and citizens invited to visit the SPC on Wednesday morning.In a major move to promote judicial transparency, courts will use both traditional and new media to publish trial information, whenever convenient and easy to access for the public, he said."A courtroom can not hold every citizen who wants to hear a trial. Through new media like microblogs and WeChat, we can all observe without being present. If someone does not have time to follow the live updates, our video documents will be available online indefinitely," Sun said.

 

Last month, the SPC opened official accounts on Sina Weibo and WeChat, two leading social media tools, and now has about 240,000 followers on Weibo.Last week, the SPC broadcast an appeal case on monopolies and unfair practices between Internet giants Qihoo 360 and Tencent through TV, radio and microblog.Dec. 4 is a national day to promote rule of law in China. The current Constitution was adopted on Dec. 4, 1982, a few years after the end of the Cultural Revolution when chaotic and lawless governance almost crippled the country.On Wednesday morning, as part of the SPC's function to mark the day, a group of citizens and journalists were invited to observe a hearing in the Qihoo 360-Tencent case and witness an oath ceremony, in which all SPC judges, led by chief justice Zhou Qiang, took an oath in front of the national flag.

From http://www.news.cn/ 12/04/2013

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Chinese Government Website Opens Microblog Accounts

 

The official website of the Chinese government, www.gov.cn, created two more microblog accounts on Wednesday, following its previous entry into social networks in October.The website, which is run by the General Office of the State Council, China's cabinet, started microblog accounts on Sina Weibo and people.com.cn.Since Oct. 11, the website has operated two microblog accounts at xinhuanet.com and qq.com, as well as an account on WeChat, a hugely popular Chinese messaging app with over 400 million users.The website will publish important government information through these online platforms, according to a statement from the website.The Chinese government website has been in operation since January 2006 and publishes information about the activities of senior officials of the State Council, important cabinet meetings, as well as policies and regulations.These attempts are a display of the central government's willingness to approach the public and improve transparency in the age of the Internet.

From http://www.news.cn/ 12/18/2013

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UN Report Introduces Korean Government’s Cloud Use

 

The Korean government’s use of cloud computing was introduced as an excellent example in a UN report. The Information Economy Report 2013, published on December 3 by the United Nations Conference on Trade and Development (UNCTAD), highlighted Korea’s National Total Operating Platform System, describing it “a standardized and automated government integrated data centre management system.” The national platform system has improved infrastructure investment efficiency, the computing environment and security systems, the report explained. It also said that the effective management of public information resources has reduced budgets and improved energy efficiency and countermeasure capability against cyber attacks. Two exemplary cases highlighted in the report included a dramatic budget reduction and strengthened cyber response system. The better procurement, shared resources and integrated development of common functions and services have lowered budgets for the purchase and operation of ICT resources by about 30 percent. In addition, with an automatic cyber response system that detects and blocks external attacks, the monthly average downtime for e-government system equipment has dramatically fallen from 67 minutes per unit in 2004 to 3.04 seconds in June 2013. The report portrayed the Korean government as a “leading exponent of network connectivity and data centre management,” giving three examples: the intranet separated from commercial networks K-net; the automatic management system nTOPs; and the comprehensive defense system e-ANSI. A spokesperson from the Ministry of Security and Public Administration said that they will actively support government use of the cloud by further promoting inter-governmental cooperation in the areas of e-government consultations and workforce exchanges.

From http://www.korea.net 12/06/2013

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Korea, Britain Cooperate on Building E-Government

 

Korea and Britain have agreed to cooperate on developing online government services. Korea’s Ministry of Security and Public Administration (MOSPA) and the British Cabinet Office signed a memorandum of understanding (MOU) on December 11 agreeing to cooperate on the development of open source online government services based on the public release of government statistics. The MOU was signed at the request of Britain as it wanted to share Korea’s experience in establishing an “e-government” and sought cooperation on related technology. Korea’s Minister of Security and Public Administration Yoo Jeong-bok signed the MOU with British Ambassador to Korea Scott Wightman who appeared on behalf of Minister for the Cabinet Office Francis Maude. Britain just announced its “Open Government Partnership: UK National Action Plan 2013-2015" initiative in October and released 10,300 pieces of government data in its pursuit of an open government policy, one of its main agenda items. 

Under the MOU, the two sides are going to share knowledge and promote the exchange of human resources in relation to releasing public data and standardizing e-government services. The ministry said that the range of international cooperation partners with whom it is building e-government services has expanded beyond Southeast Asia, Latin America and the Commonwealth of Independent States (CIS) to include the European Union. In its ongoing effort to develop a Korean e-government model, the ministry made a presentation on e-government at the Organisation for Economic Co-operation and Development (OECD) E-Leaders meeting in late October. The ministry also wrote up its recommendations for the development of future online government services. “We will provide our full support so that Korea’s experience and technology in building an e-government can play a major role in the ‘open government partnership’ initiatives being led by Britain,” said Minister Yoo. 

From http://www.korea.net/ 12/20/2013

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Grab Useful Data at Public Data Portal

 

A smartphone app called “Weather Here” (unofficial translation) provides daily and weekly weather information for the user’s current location. If people set a location of interest, the app will also provide weather information for that place. Another app, “Smart Parcel” (unofficial translation), uses Korea Post’s parcel tracking service. It informs users where their parcels are, when they will be delivered and at which stage of the process they’re currently at. These apps and more were all developed by start-ups using publically released data collected by the government and published on its Public Data Portal website (www.data.go.kr). Recently, more and more people in the private sector have been making use of data at this website. It was launched in October 2013 when the government enforced its so-called Public Data Law, designed to promote the use and provision of data to the public. The government said it would publicize a total of 3,395 sets of data collected by 1,547 public organizations, including central and local government bodies. By 2017, it plans to further extend the data-opening to 9,470 sets of data. Developed by SweetTracker, the “Smart Parcel” app relies on Korea Post’s public parcel-tracking service. It hit as many as 5 million downloads on Google Play.

 

Since the passing of the Public Data Law, the average monthly number of applications submitted by the private sector to use the data showed a four-fold increase, from 574 up to 2,066, according to the Ministry of Security & Public Administration. These applicants wish to use the data to create smartphone apps or to create new added–value projects, as well as to create more jobs. The average monthly number of dataset downloads at the Public Data Portal website also showed an increase, growing 12-fold from 118 to 1,465 cases. Under the new law, the number of new apps for mobile phones based on public data rose from 42 to 244, showing a nearly six-fold increase every month. In the earlier stages, firms were mostly developing mobile services or online programs showing bus information, but the range programs so far developed has greatly broadened these days. It now ranges from tourism services, to weather information, parcel delivery and performing arts information. Some of the more popular apps include “Travel Note,” “Weather Here” and “Smart Parcel.” These apps have recorded more than 100,000 downloads each. 

The growth in such businesses is thanks to the public’s increased comfort with companies using publicly available data since the passing of the Public Data Law, the ministry said. The government announced its “Government 3.0” vision in June last year which sees both wider access to government data and new plans, such as this one, that gives citizens access to government “big data.” “Travel Note” (unofficial translation) is a smartphone app developed by DORESOFT. It’s based on tourist and travel statistics collected by the Korea Tourism Organization. Through the app, users can write their own reviews and share tourist information with their friends. It’s available at both Google Play and at Apple’s App Store. Users can also search for information about the tourist destination of their choice. To promote and encourage the use of such open data, the ministry said it plans to upgrade the overall quality of the publicly available data. In this regards, it will also work with related civic groups and specialized firms in the private sector, it said. 

From http://www.korea.net 01/16/2014

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Science Ministry to Launch Special ICT Commission

A special law went into effect Friday that creates a new commission to oversee the country's policies on the information, communication and technology sectors, the science ministry said. The Ministry of Science, ICT and Future Planning said the commission, to be headed by the prime minister, will function as the "control tower" of South Korea's IT sector, improving efficiency in policymaking.

From http://english.yonhapnews.co.kr 02/14/2014

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South Korea’s Conundrum: More Open, Less Freedom

 

If technology makes governments more open and accountable, South Korea should be among the world’s greatest successes. This is increasingly not so, according to the findings of a draft progress report by the Open Government Partnership, released recently for public comment. On the one hand, President Park Geun-hye has embarked on an ambitious transparency project called “Government 3.0,” pledging wide-ranging information disclosures on areas that were previously off-limits. A new open data law enacted in October 2013 seeks to overhaul information disclosure practices. The Park administration promises that by 2016, it will nearly quadruple the scope of administrative data releases from 16% to 60% of the available total source documents in areas like transport, climate, finance and welfare. It’s an ambitious pledge, but access to information is a reasonable expectation in any democracy as well-equipped as South Korea. In a global rarity, its Constitutional Court has ruled that access to information is a constitutional right; in 1996, Seoul became an early country to pass a freedom of information law. The country runs exemplary technological infrastructure and e-government services, earning it a raft of accolades from the United Nations Public Administration Network. Yet South Korean authorities have also chilled the same democratic expectations to an open and responsive government in recent years, stepping up censorship of the press and Internet, the OGP study finds.

 

Last year, South Korea lost its top ranking for political rights in Freedom House’s annual report, Freedom in the World. In 2011, the organization downgraded its press and Internet freedoms ratings on South Korea from “free” to “partly free.” The rollback goes across the spectrum, hurting freedom of expression and access to information. Last year, about 63,000 Korean web pages were blocked, up from the 4,730 websites blocked in 2008 at the request of the Korea Communications Standards Commission, the public Internet regulator. The body makes these requests for websites that violate a pornography ban and spread alleged North Korean propaganda, to name a few examples. In 2013, authorities indicted 102 people under the 1948 National Security Act, a more than threefold increase from 2006. The vague law, which bans praising, encouraging, or propagandizing for North Korea, has been used to muzzle political opponents and satirists. Also last year, the United Nations special rapporteur on the situation of human rights defenders, Margaret Sekaggya, warned that “certain laws and practices” in South Korea do not meet international standards in freedom of expression and peaceful assembly. These are all concerns for the evaluation arm of the OGP, an international membership organization with 63 participating governments that pledge to become more open, responsive and accountable to citizens. Under membership guidelines, governments are expected write a National Action Plan, consult a wide range of civil society organizations, and partake in an evaluation process with a national researcher.

 

However, the Ministry of Security and Public Administration, the body that oversees South Korea’s OGP membership commitments, didn’t respond to requests for information for much of the research period. In its response to the draft report, the ministry has mainly emphasized steps it has taken to reduce corruption, although nearly all were carried out before South Korea published its National Action Plan in April 2012, beginning participation. A self-assessment report released by the ministry in February 2014 marks accomplishments in the “Government 3.0” transparency project. Surely President Park wants her nation to stay the healthy and vibrant republic that has been so successful in the past two decades. But before any effort for “open data” will translate into “open democracy,” her administration will need to address other chronic problems that will stop citizens from getting the information they need to hold their government accountable. It can revise criminal defamation laws and repeal the National Security Law, for starters. [Editor’s note: Lim Byung Chul, a deputy director at the Ministry Of Security And Public Administration said that the ministry “faithfully” replied to all external requests related to the Open Government Partnership.] Geoffrey Cain is the South Korea researcher for the Open Government Partnership’s evaluation arm, the Independent Reporting Mechanism. 

From http://blogs.wsj.com 02/18/2014

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South Korea, Nigeria Collaborate on E-Government Master Plan

 

The federal government has contracted the Korea International Cooperation Agency (KOICA) to develop an e-Government master plan as part of the global best practices obtained world over. This was disclosed by the minister of communication technology, Omobola Johnson, during a strategy workshop on master plan for e-government in Nigeria, organised by the ministry of communication technology in collaboration with KOICA and Sangmyung University, South Korea in Abuja. The minister represented by director of e-government in the ministry, Dr Tope Fashedemi, said the federal government turned to the Korean government to help it develop an e-government master plan because Korea had been adjudged competent in the field, saying the development of a national master plan would help Nigeria take its rightful place in global development. He said, "The e-government training was part of bilateral cooperation between Nigerian government and its Korean counterpart. The first phase of the project is to develop an e-government Master Plan for Nigeria as being the global best practice in driving e-government, then to be followed by the establishment of the e-government training centre at the Public Service Institute of Nigeria."

From http://allafrica.com/ 02/20/2014

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MYANMAR: World Bank Approves Funding for E-Government

 

The World Bank has approved funding to Myanmar to begin putting in place the foundation for e-government in the country, as part of a broader US$31.5 million project to reform Myanmar’s telecommunications sector.  The project will include developing the Myanmar National Portal which aims to provide citizens, businesses and visitors with a single online window for government information and services. Over time the national portal will become a mobile friendly tool for users to find information in the Burmese language and in English. Users will be able to provide suggestions and feedback about poor service delivery or incidents of corruption, and transact services in a safe and convenient electronic environment. The project will also provide technical assistance to conduct a due diligence review of laws covering privacy, data protection, cyber crime, and access to and freedom of information. It will identify gaps in these laws and recommend a legal and regulatory framework consistent with international good practice.

From http://www.futuregov.asia/ 02/17/2014

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MALAYSIA: Moving from E-Government to Smart Government

 

“We are now in the smart government phase compared to e-government earlier, and this is in line with how communication technology is being used and the higher demand for information by the people,” says the Malaysian Minister in the Prime Minister’s Department, Datuk Joseph Entulu Anak Belaun. He highlighted the need to ensure that information is useful and eases transactions between government and citizens. He urged government agencies and ministries to regularly update their websites so that the latest information is displayed. The Minister was speaking at the opening of the Malaysia CIO and Malaysian Open Source Software Conference organized by the Malaysian Administrative Modernisation and Management Planning Unit. Smart government represents the next level of government-to-citizen interaction, he believes, and demands a shift in focus on how technology is used. The Malaysian Government had mapped out 69.97 per cent of its 12,051 services currently offered online as of September. It plans to achieve 70 per cent by the end of the year. The conference was themed ‘Charting the Next Level of SMART Government’, where ‘SMART’ stands for Social, Mobility, Analytics, Readiness and Trust. The conference looks to raise awareness of and promote sharing of best practices on ‘Next Level of SMART Government’.

From http://www.futuregov.asia/ 12/24/2013

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Malaysia to Cut National Expenditure with ICT

 

Malaysia’s Minister of Communications and Multimedia, Datuk Seri Ahmad Shabery Cheek, has highlighted that ICT can play an important role in reducing the government’s national expenditure. Prime Minister Datuk Seri Najib Tun Razak has put forward recommendations towards reducing public sector expenditure. Minister Ahmad Shabery has said that in order to realise the recommendations, his ministry will leverage ICT to convey and implement government policies to the target group rapidly and accurately. He added that with technology, the government will no longer need to incur high expenses on traditional means of interacting with its agencies and citizens. Together with the Malaysian Administrative Modernisation and Management Planning Unit, the Communications Ministry will also propose and coordinate the use of ICT in a wider manner in other ministries.

From http://www.futuregov.asia/ 01/06/2014

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PHILIPPINES: Local Government Units to Leverage Google Cloud

 

The Department of Interior and Local Government (DILG) recently conducted an orientation and hands-on training on Google Cloud computing in a bid to facilitate effective collaboration between the local governments in Central Luzon region. The Central Luzon region is composed of seven provinces and according to the 2010 Census, is home to ten million people. According to an official statement, apart from introducing the benefits of using Google’s cloud platform, the training also aims to establish an online reporting and monitoring system for Central Luzon to make it easier for managers to access, share and consolidate data in a timely and user-friendly manner. Furthermore, the activity also aims to establish a collaborative database which shall contain information LGUs can use for their day-to-day operations and services. “This activity is in accordance with our programme outcome to strengthen internal governance by establishing an on-line reporting and monitoring system using Google cloud. By doing so, LGU personnel from various provinces can work collaboratively with each other on a single platform allowing them to achieve productivity and efficiency in ways never before possible,” said DILG Regional Director Florida Dijan.

From http://www.futuregov.asia/ 11/29/2013

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The Philippines to Form IT Advisory Council for 2016 Automated Elections

 

The Commission on Elections (COMELEC) and the ICT-Office of the Department of Science and Technology (DOST) is calling on the reconstitution of the COMELEC Advisory Council (CAC) to provide recommendations on the Automated Election System (AES) for the upcoming 2016 National and Local Elections. The CAC will be made up of nine members from the academe, non-government electoral reform organisations, ICT professional organisations and select government agencies. They will be tasked with providing recommendations on the most appropriate, secure, applicable and cost-effective technology to be applied in the AES. Previous CAC members were composed of senior decision makers from agencies such as the Department of Education, DOST, Philippine Computer Society, University of the Philippines, Consortium of Electoral Reforms, CIO forum and the Philippines Electronics and Telecommunications Federation. According to an official statement the COMELEC and ICTO-DOST is calling the early formation of the council so that they can prepare the budget requirements and ensure that the relevant stakeholders have enough time to provide their necessary input. “We are hopeful that with the early convening of the CAC for the upcoming 2016 automated election, we can minimise potential security issues that came up in the previous elections such as the late release of the source code,” said Louis Casambre, CAC Chairman and Executive Director of the ICTO-DOST.

From http://www.futuregov.asia/ 01/07/2014

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Philippine Customs Agency Launches Transparency Portal

 

The Bureau of Customs (BOC) unveiled a new website called “Customs ng Bayan” (Customs of the Nation) as part of newly-appointed Customs Commissioner John Phillip Sevilla’s initiatives to “uproot” the agency from its long history of institutionalised corruption. “We are publishing reports of almost every importation into the Philippines in December 2013. Going forward, we intend to publish this list every month,” Sevilla said in an official statement. Each item in the list represents a specific quantity (measured by weight) of a specific item that was imported by a specific importer on a specific day. The list- 88,006 items in December 2013 alone- is organised by major product groups, using the Harmonised Standard (HS) Code classification system. “For each item, we include information such as a description of the item imported, its HS code number and standard HS code description, what country the item came from, its value and the amount of duties and taxes collected on that item.”

 

The Bureau of Customs, for the past years, has been one of the country’s most prominent faces of corruption in the government. According to Sevilla, all of that is about to change as they make drastic shifts in leadership, personnel and processes. In particular, he highlighted the importance of leveraging ICT to support the administration’s reform agenda. “We need to improve the capacity of our IT systems to comply with needed reforms,” he said, adding that the Bureau is now studying the feasibility of implementing a single IT platform for all transactions, which involves improving the planned Php 442.3 million (US$9.8 million) National Single Window (NSW) project. The NSW will facilitate trade through efficiencies in the Customs and authorisation processes. It will allow single submission and accelerated processing of applications for licenses, permits and other authorisations required prior to undertaking a trade transaction.

From http://www.futuregov.asia/ 01/08/2014

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The Philippines Highlights Importance of Integrated Financial Management System

 

Department of Budget and Management (DBM) Secretary Florencio Abad underscored the importance of the Government Integrated Financial Management System (GIFMIS), a program at the center of the Aquino administration’s goal to integrate fiscal oversight and reporting systems in the Philippine bureaucracy. “As part of the agency’s budget reforms, the GIFMIS is geared towards providing reliable, accurate, and updated financial and performance information. The system will collect and organise financial information in a central database which will support budget preparations, management, accounting and financial reporting initiatives across the DBM, Commission on Audit and the Department of Finance,” Abad said. In addition, GIFMIS is expected to reduce the administrative costs such as paper documentation and various IT systems, resulting in more savings more the government. Now that public bidding for the consulting services has begun, DBM is looking to secure the best service possible to ensure that fiscal automation requirements are properly met. “We cannot emphasise the importance of GIFMIS enough. For the longest time, fiscal management across the bureaucracy was composed of disparate systems, without a single unifying program supporting a whole body of related processes. Once we have GIFMIS in place, we can expect improved efficiency in the way we manage public funds, from budget planning all the way to auditing and financial reporting. It’s really a program that strikes at the heart of transparency and openness issues in the country’s fiscal processes,” he said.

From http://www.futuregov.asia/ 01/10/2014

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The Philippines Simplifies Budget Preparation with Online System

 

The Department of Budget and Management recently rolled out an Online Budget Execution Documents (BEDs) System for government agencies, as part of the current administration’s public financial management reforms. The Online BEDs is a web-based system which will simplify the preparation of various budget execution documents in government agencies. It aims to lessen the forms to be manually accomplished and give agencies a more convenient and easier way to prepare and promptly submit budget execution documents containing the agencies’ physical and financial plans, targets and monthly disbursement programme. According to an official statement, the system is crucial for the efficient cash programming and timely issuance of cash allocations to fund the implementation of government programmes and projects. Furthermore, the system will also enable agency Central Offices to generate consolidated reports of the BEDs of their attached agencies, regional offices and operating units.

From http://www.futuregov.asia/ 01/13/2014

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The Philippines Launches Data.gov.ph

 

President Benigno Aquino III launched the Philippine government’s official transparency portal called “Open Data Philippines” as part of his administration’s ongoing reforms towards instituting good governance. Open Data Philippines is a website for publicly available, up-to-date national data on categories such as economics and labour, transport and traffic, environment, geospatial data, health, education and many more. During his speech at the Good Governance Summit held in Manila earlier this week, the President emphasised that everyone should not make the mistake of thinking that Open Data Philippines stops at being a repository of data. “Ultimately, opening data is more than just making columns and rows of figures available for viewing; it is about empowering the people through information,” he said. “As President, I thought that I would have access to all kinds of information any time, every time, and all the time. To a degree, that is true. But it is not as simple as punching a few keys on a keyboard. Sometimes, it actually involves wading through documents that are fragile, given their age—and that only happens, of course, if you can find out immediately where these documents are located. With Open Data Philippines, we have useful and relevant information at our fingertips—which we can use to better assess, improve, and even develop programs and policies.” Furthermore, he also highlighted how developers can make use of the data available in the portal to create their own applications to address needs and issues in their local communities. Among those already included in the website are applications that can help Metro Manila residents plan their daily commutes. Other applications seek to make government expenditures more accessible such as those developed during a recent hackathon hosted by the Department of Budget and Management.

From http://www.futuregov.asia/ 01/17/2014

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SINGAPORE: Government’s E-Engagement Platform Rolls Out Facebook Login

 

REACH, Singapore government’s e-engagement platform has introduced a Facebook login for its discussion forum today, said Dr Amy Khor, Senior Minister of State, Health and Manpower and Chairman of REACH. According to REACH, there have been incidents of name-calling and troll postings from unidentified users in the forum previously, when no login was required. “We are doing this to ensure you have a safe and conducive online forum to give your feedback and discuss national issues with fellow Singaporeans,” said Khor. Facebook login provides a certain level of authentication as it removes the anonymity. While REACH wants to keep an open public space to discuss national issues and government policies, it also needs to ensure a safe environment for constructive discussion. Khor reminded the public that candid feedback is still encouraged. “We want to hear your honest views, suggestions and opinion, no matter how critical they may be.” “Your ideas, thoughts, aspirations will go towards improving policies for a better life for all Singaporeans. It’s our desire to see the REACH discussion forum become a safe space for all of us to have civil and constructive discussions,” added Khor who invited everyone to join the forum. A study in June showed that 62.2 per cent of Singaporeans are on Facebook. REACH believes that the popularity of Facebook makes it a convenient login for users. REACH was set up to gather and gauge ground sentiments, reach out and engage citizens, as well promote active citizenry through citizen participation and involvement. The team recognises that the social media landscape is always evolving. So they will review the login process regularly to keep pace with the development.

From http://www.futuregov.asia/ 12/12/2013

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BANGLADESH: Telecom and ICT Ministries Merged

 

The government has merged the Ministry of Posts and Telecommunications with the Ministry of Information and Communication Technology.The fresh nomenclature for it would be the Ministry of Posts, Telecommunications and Information Technology.

From http://newsfrombangladesh.net/ 02/10/2014

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INDIA: Maharashtra Creates Virtual Cadre to Lead e-Gov Projects

 

Directorate of Information Technology (DIT), has announced names of employees selected for the Virtual IT cadre scheme of Government of Maharashtra. Project Implementation Committee (PIC) has approved selection of six employees from different line departments, to be inducted into Maharashtra Virtual Cadre from December 1, 2013. Maharashtra would be the first state in India, to rollout such cadre.This consists of two employees each from the CM Office and the Agriculture Department and one employee each from the School Education Department and the Finance Department. These employees would function as “IT Champions”, to spearhead various state and central level e-Governance initiatives within their own departments.

 

Virtual IT Cadre initiative of Government of Maharashtra aims to create a team of eGovernance champions within line-department. Government of Maharashtra is implementing very large number of e-Governance projects across various state departments.In order to ensure successful implementation of these initiatives and sustained development of e-Governance in the line-departments, it is necessary to create strong IT teams within the departments.These champions would execute, manage and monitor e-Governance project of the department. They shall be given extensive training on ICT and e-Governance. They shall be appointed for initial period of three years, subject to yearly review of performance of the candidate in e-Governance. After initial appointment of three years, there shall be cooling-off period of 2 years for the selected employee. This scheme also entitles certain incentives to the selected employee.

From http://egov.eletsonline.com/ 11/27/2013

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India and South Korea Sign MoU for Mutual Recognition of Digital Signature Certificates for Efficient E-Governance/ Cross Border Trade Facilitation

 

India and South Korea (i.e. Republic of Korea) here today signed a Memorandum of Understanding (MoU) on Digital Signatures for facilitating the effective and efficient paperless Bilateral Trade and Commerce. It was signed in the presence of Shri Kapil Sibal, Minister for Communications and Information Technology and Shri Mun-kee Choi, Minister for Science, ICT and Future Planning, Republic of Korea. It was signed between the Controller of Certifying Authorities, Ministry of Communications and IT, Government of India and the Korea Internet & Security Agency, Ministry of Science, ICT and Future Planning, Republic of Korea. Digital Signatures are being widely used in India and South Korea for various domestic applications relating to e-Governance, e-Trade, e-COO (Certificate of Origin), e-Tendering/ e-Procurement, e-IPO (Intellectual Property Office), e-Income Tax, e-Banking, e-Company Registration and Administration, e-Mail signing, encryption, etc. However, a Certifying Authority recognised in Republic of Korea is currently not recognised in India and vice-versa. Hence, Digital Signatures created under regulatory regime in Republic of Korea are not recognised as legally valid in India and vice-versa. This causes impediment to the best practices of International Trade and Commerce. Today’s MoU will see cooperation between the two countries which will finally lead to mutual recognition of digitally signed documents. This arrangement will further boost bilateral trade between the two countries and pave way for similar landmark Multilateral/ Bilateral arrangements.

From http://pib.nic.in/ 01/17/2014

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Indian Govt to Invest in Cloud e-Government Infrastructure

 

The Indian government has announced the MeghRaj project to develop a cloud computing infrastructure for government services and optimise state IT spending. Kapil Sibal, Minister of Communications and Information Technology, said the national cloud project, to be implemented by the National Informatics Centre, aims to speed up the development and deployment of e-government applications. The cloud computing platform will be spread across multiple locations, built on existing or new infrastructure, following a set of common protocols, guidelines and standards issued by the government. Two policy reports, ‘GI Cloud Strategic Direction Paper’ and ‘GI Cloud Adoption and Implementation Roadmap’, have been prepared by the Department of Electronics & Information Technology to guide the project. The Meghraj services will help state departments procure ICT services on demand, rather than investing upfront in new capital equipment. This will include platforms for self-service portals, secure VPNs and software as a service.

From http://www.i-policy.org/ 02/06/2014

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Odisha Govt. Asked to Integrate ‘Mobile Seva’ in E-Governance Projects

 

The Union ministry of communications and information technology has urged the Odisha government to integrate ‘Mobile Seva’ scheme in various e-governance projects of the state. ‘Mobile Seva’ is a countrywide initiative on mobile governance that aims to enable all government departments and agencies to provide services on various mobile channels such as short message service (SMS), integrated voice response system (IVRS), unstructured supplementary service data and mobile applications. To encourage early adoption of ‘Mobile Seva’, it has been decided that SMS services will be offered free of cost to government departments during the current duration of the ‘Mobile Seva’ project. I request you to take this opportunity to fully integrate ‘Mobile Seva’ in the Mission Mode projects and other projects in various departments of your state for offering various citizen centric services through mobile phones and tablets, informed Rajendra Kumar, joint secretary, Union ministry of communication & information technology stated in a letter to the Odisha IT secretary.

 

Over 790 departments/ agencies across central, state and local governments have adopted ‘Mobile Seva’ to deliver services to citizens through SMS. More than 250 public services are already available to citizens and other stakeholders. The ‘Mobile Seva’ initiative of the Union government aims at mainstreaming mobile governance in the country as a compelling new paradigm for delivery of public services electronically through the mobile platform. Government departments and agencies at central, state and local levels touch over 1.2 billion citizens in their day-to-day lives. Implementation of ‘Mobile Seva’ is expected to bring all these government departments and agencies on to this common platform and reach over 900 million mobile subscribers in the country with public services. ‘Mobile Seva’ aims to provide a one-stop solution to all the central and state government departments and agencies across the country for all their mobile service delivery needs.

From http://egov.eletsonline.com/ 02/11/2014

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AUSTRALIA: Lessons in Promoting Open Government

 

Technology is changing the way governments think, and one of the most crucial areas of change is in information management. How do governments leverage these technologies to improve information management and ultimately promote open, transparent governance? FutureGov spoke to Professor John McMillan, Australian Information Commissioner, on how the Office of the Australian Information Commissioner (OAIC) is leveraging Big Data and promoting open government, to bring new opportunities to Government information management. “What is really driving the cultural change in government nowadays is technology. It is transforming the way we collect, use, share, store and protect information. Technology opens up new threats but also wonderful new opportunities for information management.”

 

"Good privacy is good business"

“The laws that we administer — the Freedom of Information and Privacy Acts — were created in a world of hard copy records. But today’s world of digital records completely changes the agenda. You realise that you can extract extraordinary value from assembling all the data. Particularly with Big Data, there are enormous resources we can consolidate, and better analyse and evaluate,” Professor McMillan said. With the increasing volume of government-held data, privacy is gaining even greater importance: “A high proportion of the data connects in someway to individual, personal information. This is at the heart of the data collected by tax, health, immigration offices,” he remarks. “So while you’re rolling out an information sharing strategy, you also need to use technology more effectively to filter out the personal information and reassure the public that their data is secured.” The OAIC strongly advocates the principle that “good privacy is good business” — it is very much in the interest of both government and industry to have strong privacy practices, Professor McMillan says. “Agencies also have immense security and privacy worries about data integration when sharing with other agencies. One of the challenges we have is encouraging information sharing while ensuring that those concerns are addressed.”

 

A coherent national plan for open government

Professor McMillan adds that while drawing value from Big Data is in the interest of government, the value of the data is fully realised if it is made available to others in the community. Australia announced in May this year that it is joining the global Open Government Partnership (OGP), something the OAIC has strongly advocated. Australia has already achieved a great deal in open government, including a strong FOI Act, the Declaration of Open Government, commitment to the Gov2.0 strategy, and strong laws on declaration of interests and integrity of government. “While the OGP allows us to showcase our strong tradition in open government, it also provides an opportunity to identify gaps and challenges ahead,” Professor McMillan notes. The next step for Australia is to create a national action plan for open government: “This will be a valuable opportunity to bring all the different strands into one coherent national plan. The plan has to be developed in consultation with the community, industry and all levels of government,” he says.

 

Professor McMillan believes that strong leadership is crucial for Australia to move forward with the OGP: “Australia has not kept pace with some of the other countries in the world. There’ve been quite significant leaps forward in UK, Canada and US. Those big changes have been led by their national leaders. We’re strongly pushing that effective information policy requires strong leadership.” Professor McMillan emphasises the need to work actively with the large number of other agencies to develop a coherent national action plan for open government and information policy. At the same time, the OAIC is also working to ensure that the privacy reforms are successfully operational in March 2014. “An enormous number of things are happening in Australia. There’s tremendous innovation, and commitment to the digital age and information management. These efforts need to be brought together under a coherent plan, particularly a plan that involves both the state and the national governments,” Professor McMillan says. Professor McMillan will be speaking at FutureGov Summit Australia in Canberra on 2-3 December 2013 on re-thinking the government’s role with open data.

From http://www.futuregov.asia 11/27/2013

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Australian Minister Calls for Innovation in Digital Government

 

Highlighting the potential of digital government to transform the public sector, Australian Minister of Communications, Malcolm Turnbull, says digitisation makes it easier for citizens and businesses to interact with government. In order to derive the full benefits, there needs to be a change in attitude towards digital engagement. Addressing more than 300 government leaders and technology experts, the Minister opened the fourth annual FutureGov Summit Australia 2013 in Canberra on 2 December. Emphasising the key challenges and policy directions for digital engagement in the Australian Government, the Minister set the stage for two days of intensive discussions around the latest ICT developments impacting government service delivery in Australia. The critical objective of digital government is not simply to save costs, the Minister noted. “Historically, the function of bodies such as the Australian Government Information Management Office (AGIMO) and its counterparts in other jurisdictions has been to try to achieve greater efficiencies in procurement and cost savings. The critical missing element here in driving a more engaged and responsive digital platform is a lack of coordination. Responsibility for e-government in the past has been spread over several portfolios.”

 

Looking to provide better direction and coordination in e-government, the Coalition released a comprehensive digital economy and e-government policy in September this year. “It set the goal that all services with more than 50,000 interactions per year should be made available online by 2017 with internet as the default option for most services,” the Minister shared. “The biggest barriers to innovation in digital engagement is not technology, but culture and lack of imagination,” he highlighted. While in the private sector the element of competition drives innovation, strong leadership plays a key role in driving innovation in government. A policy of the government is to provide all citizens with a free unique digital address as the destination for all government correspondence. The Department of Human Services and Australia Post have already taken significant steps in this direction with their initiatives in myGov and digital mailbox, respectively. Another area of policy commitment of the Minister is in open data. Recognising the potential of open data in providing “enormous productivity benefits right across the economy”, the Minister said there is room for improvement here in Australia. “The scarcest resource here is not technology, but technological imagination,” he said, urging public sector leaders to embrace change as digital engagement transforms the public sector.

From http://www.futuregov.asia 12/04/2013

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Australian State Government Eases Search Across Platforms

 

Employees of the Department of State Development Business and Innovation (DSDBI) at the Victoria State Government in Australia will soon be able to easily search through large volumes of data stored across multiple internal databases and external sources. Like all government agencies, DSDBI has information stored in a number of systems, such as their intranet, shared network drives, Salesforce, and HP TRIM which is a records management system. Besides these internal sources, the department’s users have to regularly search for information in web sites of Australian Bureau of Statistics, Victoria Online and DSDBI, as well as Hansard that stores all edited transcripts of debates in the Senate, House of Representatives, Federation Chamber and parliamentary committees. The staff found it challenging and time consuming to find the information they needed. Each source contains large volumes of data in a variety of formats and has its own search capabilities and restrictions. With the help of local partner Microsearch, DSDBI deployed HP Intelligent Data Operating Layer (IDOL), a scalable, secure and cloud-based platform that gives users a single point of access to all content sources.

 

The solution searches through all data repositories regardless of its format - including audio, video, images, social media, email, and web content. A more sophisticated search feature is also introduced so users can do advanced filtering, relevant and contextual search results, and concept cloud visualisation. According to DSDBI’s Chief Information Security Officer Dr Suresh Hungenahally, the new search solution has changed the way users are working. Instead of searching a number of different but important sources, users now have quick single access to all the information they need at their fingertips. “This is a classic example of what HP IDOL can do for modern organisations,” said Rohit de Souza, General Manager, Information Analytics, HP Autonomy. “Dealing with a multitude of distributed data siloes is challenging for both administrators and end users—HP IDOL tackles that frustration head on.”

From http://www.futuregov.asia 12/04/2013

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Governments to Favour Cloud over In-house IT Deployments

 

Public cloud offerings are predicted to grow and eventually account for more than 25% of government business services in domains other than national defence and security, according to newly released research. In its latest global report on government IT and transformation to digitalised business models, analyst firm Gartner says that governments will increasingly favour cloud computing over long-running in-house IT deployments to contain costs and increase predictability. “Nevertheless, the heightened sensitivities of many governments, particularly in Europe, will act as the limiting factor on the speed of take up as new, more stringent policies, and possibly legislation on cloud adoption, are developed and implemented,” said Rick Howard, research director at Gartner. According to Howard, government CIOs should “insert themselves into public cloud sourcing decisions, lead discussions of available sourcing strategies with political leadership in the wake of higher levels of concern, and review current cloud migration activities in light of potential legislative changes. “It’s essential for CIOs to recognise that they have a proactive role in ensuring that public confidence in government data handling is maintained by ensuring that data protection policies, contractual arrangements and practices are sound and aligned.”

 

In its report, Gartner says that, faced with “relentless pressure to reduce costs and improve the performance of government agencies,” CIOs must choose between maintaining current operations or transforming government services with fully digitalised business models. According to Gartner, in this environment, government CIOs are uniquely positioned to assume a critical leadership role in cultivating the necessary digital knowledge, competencies and expertise to place technology at the core of every government process. “Governments at all tiers and in all regions of the globe continue to operate in the long shadow cast by the global financial crisis, negotiating growing demands for public services with economic uncertainty and a perpetual state of austerity,” Howard said. “There remains an acute need to reduce the overall cost of providing government services while remaining responsive to citizen expectations. However, the need to manage risk while taking steps to fix broken models with new digital innovations is equally important. CIOs will need to make the case to invest in digital capabilities by recapitalising stressed IT budgets and optimising technology portfolios to provide more stable operations at a lower cost.”

 

In another prediction for the government sector, Gartner forecasts that by 2016, at least 25% of government software development positions will be eliminated to fund the hiring of business intelligence and data analysts. According to Gartner, cloud economies dramatically reduce the need for internal software development and Howard says that “while the conversion to private and public cloud is growing more slowly in government than in the private sector, the need for internal custom software development is being eradicated.” “Information availability is exploding to make data analysis the priority skill. Without analysts and business intelligence, the tidal wave of big data will lead to overload rather than progress,” Howard cautions. Howard says CIOs need to evaluate cloud cost-effectiveness, and that the focus should be on “identifying where cloud offerings provide superior service at low risk and alerting and supporting staff in preparing for new skill sets and job classifications. The key is to use the new tools to solve business problems and to use improved productivity to fund priority innovations. CIOs and their staff can use the productivity made possible by cloud and business intelligence to fund the transitional work required to make the new capabilities operational. They must prepare and sell the business cases required for this progress.” Howard stresses that Gartner’s 2014 predictions for government highlight the “logical consequences and impacts that flow from the adoption of cloud computing, mobile devices, social media and accessibility to new sources of information. “By embracing and not obstructing these disruptive technological changes, government CIOs can pursue opportunities to transform their agency into a digital business.”

 

In other predictions for the next few years Gartner forecasts:

• By 2017, more than 60% of government open data programs that do not effectively use open data internally will be downscaled or discontinued

Externally focused government open data programs have sparked some interesting application development and transparency initiatives, but have not delivered sustainable value for government itself in terms of improved business performance or outcome management. Open data is considered a nice-to-have activity or a compliance exercise that is often delegated to a specific role (such as chief data officer), but has yet to become an essential element of routine business processes. Most open data programs are narrowly approached as an end in itself rather than a means to an end, with benefits that are too indirect or intangible for the agencies that own and publish their business data.

• By 2017, as many as 35% of government shared-service organisations will be managed by private sector companies

 

As private sector sourcing options become more attractive for governments due to cost and service-level advantages, government agencies will increasingly find themselves paying a premium for IT services unless they become more adept in their contract and vendor management abilities. Public-private partnership arrangements have started with infrastructure as a service and will eventually move to integration and software as a service. Initially, cost and service advantages will be clear, but only governments that are able to structure favourable agreements will see continued cost and service advantages. Exit clauses and credible alternatives will support government negotiations and governmental ability to form whole-of-government coalitions will also support contract negotiations.

 

“CIOs and shared-service executives must seek to preserve the relevancy of their service by maintaining or enhancing investment in the enterprise's skills and service offerings, developing multi-sourcing capabilities and regularly evaluating their sourcing decisions,” said Mr. Howard. “It’s essential to develop the dialogue with existing agency leaders and program managers concerning which services are inherently governmental and need to be maintained internally for reasons of security, mission sensitivity or other factors.”

From http://www.itwire.com 12/18/2013

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Understanding and Extracting Value from Govt Data

 

Big Data and information management are being given far higher priority in the Australian public sector that has been historically, says Bryan Stibbard, Area Vice President, Australia and New Zealand at CommVault. At the FutureGov Summit Australia 2013 in Canberra last month, Stibbard spoke to senior government IT leaders, sharing expertise and gaining experiences as he led intimate round-table discussions on ‘Making Big Data Smart Data’. Stibbard shared, “Public sector agencies are not just talking about big data as a volume of data. They’re now talking about how they can make that volume of data more useful and relevant.” In the Australian Federal Government space, CommVault’s role has included transforming businesses that were simply backing up data to actually extracting business value from the data they store, Stibbard told FutureGov. In addition to this, governments are also tackling issues around prioritising, classifying and appropriately storing unstructured data, he highlights. Stibbard and his team advocate that agencies understand their data first and then determine what to do with it, setting policies and directions accordingly. “During this period of innovation, government organisations can look to innovative technologies and solutions in the marketplace,” he urges.

From http://www.futuregov.asia 01/20/2014

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Australian State Engages Citizens to Transform Service Delivery

 

Queensland State in Australia is engaging citizens to revitalise the delivery of frontline services through the One-Stop Shop. Information Technology Minister, Ian Walker, said that the One-Stop Shop will transform the way the Queensland Government delivers its frontline services, putting the customer first with a faster, simpler, more convenient approach. The Government has selected two areas - Scenic Rim and Lockyer Valley - to launch a pilot of its One-Stop Shop programme based on their varied spread of industry and growing residential populations. “We’ll roll out a pilot programme trialling different models for service delivery and continue to work with residents to adjust and improve, and evaluate their successes,” the Minister noted. “Whether customers jump online, call or visit a counter, we want to make it easier to apply for and receive everything from fishing licenses, baby capsule hire and business support to camping permits and emergency updates. Our plan is to have moved 200 services online by the end of 2015 and we’ve made great progress with 38 new services online since July last year, including registering relationships, requesting historical birth certificates and checking your vehicle registration,” he added. This pilot will not only deliver better services for residents of Scenic Rim and Lockyer Valley, but will act as a template of how to improve service delivery across the State, he concluded.

From http://www.futuregov.asia 02/18/2014

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Australian State Opens Online Court Registry

 

New South Wales (NSW) in Australia has launched a virtual courts registry, looking to help save time for lawyers and self-represented litigants who can now submit civil forms online. “Lodging and managing civil claims will be easier, more efficient and faster under the new NSW online courts registry,” says NSW Attorney General, Greg Smith, after announcing that the system is now open to the public following a successful 12 month trial. The NSW Online Registry will be available to anybody involved in a civil case in the NSW Local, District or Supreme Court, including their legal representatives. Lawyers are now able to file 42 commonly used civil forms online without having to queue at a court registry. The Registry also allows court users to easily track the progress of their case, see which documents have been filed and view court orders. Since the launch of the Online Registry, more than 7500 users have registered. Users undergo strict identity verification and will be able to access information only about their own cases. The introduction of the new system reflects the increasing digitisation of court administration - since January last year, over 44,000 civil court forms have been filed online, representing about 11 per cent of the total number of civil forms. This figure is expected to rise significantly over the coming months.

From http://www.futuregov.asia 02/20/2014

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NEW ZEALAND: Govt-Wide Information Management Service

 

New Zealand’s new all-of-government information management service looks to help agencies create better public services in a digital world. Government Chief Information Officer, Colin MacDonald, said, “The new service will improve the ability of agencies to create, store, share, protect and manage their digital information. This will help us to unlock the value of the information held across government to design and deliver new services and support evidence-based policy-making.” A supplier panel has been formed to provide Enterprise Content Management as a Service (ECMS) to government agencies. ECMS is a cloud-based solution for information management. Delivery of ECMS is a specific action in the Government ICT Strategy and Action Plan to 2017. The supplier panel will reduce procurement and purchasing costs for agencies, and the government will benefit from economies of scale created by volume discounts over time. The panel consists of Intergen, Team Informatics and Open Text.

 

Services include document and records management, workflow and collaboration tools, and efficient access to information through mobile devices. MacDonald added that privacy was a key consideration during the procurement process. “EMCS allows agencies to set and control who has access to information stored in the ECMS. This information can be audited by each agency.” The Ministry of Primary Industries led the procurement process, working closely with the Department of Internal Affairs (DIA), Department of Conservation, Ministry of Social Development and NZ Police. DIA will be responsible for the ongoing management of the supplier panel. MacDonald cited this as a “great example of agencies working together for the good of the entire State sector”. The ECMS is part of a range of cloud-based solutions that the New Zealand Government is employing to simplify ICT management in agencies, enable collaboration, and make the agencies more efficient and effective. A whole-of-government desktop management service was announced last year, and an office productivity service to standardise the approach to email is expected early this year.

From http://www.futuregov.asia 01/10/2014

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New Zealand Appoints E-health Ambassadors

 

Health Minister Tony Ryall has named a group of seven innovative GPs who will lead the way in a national rollout of patient portals this year. “A patient portal is an online service which allows a patient to securely log in and do things like check their latest laboratory test results, order a repeat prescription, or send a message directly to their GP – all from the convenience of their home,” explains the Minister. “This gives patients much greater access to their own health information and the ability to manage more aspects of their own care. The portals also offer huge benefits for doctors, and I’ve already received great feedback from GPs about the benefits of having this service in their practice.” The newly appointed eHealth Ambassadors are: Dr Richard Medlicott, a Wellington GP; Dr Bev Nicolls, a Nelson/Marlborough GP; Dr Damian Tomic, a Hamilton GP; Dr Brendon Eade, a Te Aroha GP; Dr Karl Cole, an Auckland GP; Dr Andrew Miller; a Whangarei GP; and Dr Sue Wells, University of Auckland.

 

The abovementioned eHealth Ambassadors are all either using a patient portal or are in the process of introducing one. They will work closely with the National Health IT Board to encourage more GPs to establish patient portals in their practices this year. “Between 15 to 20 percent of general practices have, or are in the process of implementing these portals. By the end of the year we want at least half of all general practices in New Zealand to be offering a patient portal. “Having these innovative GPs available to help other GPs with practical advice and give the benefit of their own experiences will really help to encourage the further rollout of portals around New Zealand,” he says.

From http://www.futuregov.asia 02/19/2014

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SOLOMON ISLANDS: Launching Its New Electronic Civil Registration System

 

Solomon Islands has taken another step forward in improving its services to citizens with the official launching of its new Electronic Civil Registration Database System, replacing the previous paper- based system, on Friday 7th February in Honiara. This new system guarantees a much more secure, centralized, reliable and transparent system of storing and maintaining records of all births in Solomon Islands, as well as capturing and maintaining data on other key vital events such as deaths, causes of deaths, changes of names, and eventually other functions including marriages and adoptions. During the launch, the Prime Minister Gordon Darcy Lilo, the Deputy Prime Minister Manasseh Maelanga, the Permanent Secretary of the Ministry of Home Affairs Fred Fakarii, together with Fiona Misake, 11 year old girl from Malaita province, had their births registered and were presented with their birth certificates. The Prime Minister opened his official remarks at the launch of the system emphasizing how it marks a very significant milestone in the development of the country. In explaining to the audience what birth registration is, the Prime Minister highlighted that, “a birth certificate is the most tangible proof that a Government legally recognizes a child as a Member of society” and that a child who is not registered at birth is invisible in the eyes of the authorities.”

 

Chief of United Nations Children’s Fund (UNICEF) Solomon Islands, Yun Jong Kang, highlighted the importance of birth registration as the right of every child. “The Convention on the Rights of the Child says that every child has the right to be registered at birth without any discrimination, however birth registration is more than just a right; it is the starting point for recognizing a child’s identity and existence.” He explained that birth registration guarantees a birth certificate which is essential to access key services such as school enrolment, health treatment, social security benefits, opening a bank account, obtaining a passport to travel overseas, as well as supporting the enforcement of minimum age legislation as in the case of child marriage or children getting in contact with the justice system. The coverage of birth registration of children in Solomon Islands is currently unknown. However, according to a UNICEF-supported assessment carried out in 2007, Solomon Islands is estimated to be the lowest in the Pacific with approximately 0.1% of all births formally registered in 2007. Yun Jong Kang said that because of this, UNICEF’s support aims to assist the Solomon Islands Government to progress towards its target of 100% births registered in Solomon Islands by 2015, as detailed in the Solomon Islands’ National Children’s Policy.

 

Among the key efforts to strengthen birth registration coverage in Solomon Islands since 2010, the partnership with the Ministry of Home Affairs and Ministry of Health to facilitate direct registration at birth through selected health facilities across the country (currently in Honiara, Western Province, Choiseul Province and Guadalcanal), as well as the establishment of the centralized electronic database to strengthen accuracy and reliability of Civil Registration data and processes. “It is our hope that the Government will fully integrate this system into the Ministry of Home Affairs plan, including future allocation of human and financial resources, to ensure sustainability”. Kang also acknowledged the partnership with the Solomon Islands Government, Development partners, particularly WHO and SPC, together with funding support from the European Union, Australian Government, and the New Zealand Government. Birth Registration and Civil Registration services are currently available in Honiara, at the Civil Registration Department of the Ministry of Home Affairs, level 6, Anthony Saru Building.

From UNICEF PACIFIC/PACNEWS 02/12/2014

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Africa: Bill Gates - Digital Currency Could Help Poor

 

The Microsoft co-founder also discussed the NSA, his investment in the nuclear company TerraPower, and cloud computing during his Reddit "Ask Me Anything." Bill Gates took to Reddit on Monday for his second “Ask Me Anything” (AMA), just one week after Microsoft announced the appointment of CEO Satya Nadella. The Microsoft Co-Founder used his time in the AMA to (again) voice his approval of the company’s direction toward cloud services that Nadella’s elevation represents. “I am excited about how the cloud and new devices can help us communicate and collaborate in new ways,” Gates wrote. “The [new operating system] won’t just be on one device and the information won’t just be files … I was thrilled Satya asked me to pitch in to make sure Microsoft is ambitious with its innovation.” Gates fielded questions about a host of topics, including digital currency systems like Bitcoin.

 

Gates expressed his belief that it could ultimately improve the lives of the poor in places like India and Africa. “In Kenya, M-pesa (a digital money transfer service offered by telecom giant Vodaphone) is being used for almost half of all transactions,” Gates wrote. “Digital money has low transaction costs, which is great for the poor because they need to do financial transactions with small amounts of money. Over the next five years I think digital money will catch on in India and parts of Africa and help the poorest a lot.” Gates also wrote that he believes new nuclear power services need to be brought into the market. “We need low cost energy that is totally reliable,” Gates wrote. “Most renewables will require storage, which is expensive to do. Nuclear will make a contribution if we can make it safer, cheaper and deal with waste better.” Gates is one of the largest investors in the firm TerraPower, a Seattle-based company working to develop new methods to produce nuclear energy. Gates also waded into the debate on NSA spying. He called it a “complex issue.” “Privacy will be increasingly important as cameras and GPS sensors are gathering information to try and be helpful,” Gates wrote. “We need to have trust in the way information is protected and gathered.” But, he added: “I do think terrorism with biological or nuclear weapons is something we want to minimize the chance of.”

From http://www.govtech.com/ 02/10/2014

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EUROPE: U.K. - Government IT Contracts to Be Limited to 100m

 

Cabinet Office Minister Francis Maude has announced that going forward no IT contract will be allowed to be worth over 100 million in value - unless there is an exceptional reason to do so. A number of "red lines" for IT contracts have been published for departments to follow, in a bid to increase competition in the sector and free departments from longstanding inflexible contracts with IT providers. The announcement follows a string of procurement reforms introduced by the Cabinet Office that aim to squeeze out the 'oligopoly of suppliers' that have dominated central government IT in recent years, following a series of high profile failures. It is hoped that departments will begin to work with more SMEs and reduce costs as a result.

 

Some recent reforms include a commitment to introduce fewer frameworks going forward (with three being cancelled as a result) and the introduction of more agile, competitive frameworks, such as the G-Cloud and the Digital Services framework. Both these frameworks have a high number of companies signed up that have never done business with government before, as well as a high proportion of SMEs listed. The Cabinet Office also created the Crown Commercial Service, which will be responsible for all common departmental spend, and aims to restore the government's poor track record of negotiating good value for money deals for departments. "Big IT and big failure have stalked government for too long; that is why this government is radically rethinking the way it does business," said Maude. "We are creating a more competitive and open market for technology that opens up opportunity for big and small firms. These red lines will ensure the government gets the best technology at the best price and we will be unashamedly militant about enforcing them to provide value for hard-working taxpayers."

 

The other "red lines" published include:

Companies with a contract for service provision will not be allowed to provide system integration in the same part of government

There will be no automatic contract extensions; the government won't extend existing contracts unless there is a compelling case

New hosting contracts will not last for more than two years

 

The Office of Fair Trading is also conducting an investigation into the supply of ICT goods and services to the public sector and is engaging with IT suppliers, central and local government and other public sector organisations, trade bodies, academics and business organisations. The government has said that "smarter purchasing" delivered savings of 3.8 billion in 2012 to 2013 and a drive to digitise services has saved a further 500 million. Liam Maxwell, the government's CTO, said: "To create the efficient and responsive services that the public demands, government must have access to the most innovative, most cost-effective digital solutions. "That means going to the widest range of suppliers, and giving ourselves every opportunity to renegotiate and reassess contacts. It rarely makes sense to simply extend a contract based on yesterday's technology and prices and these red lines make clear that we are doing business in a different way."

From http://news.idg.no/ 01/27/2014

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U.K. Government Unveils 73m Fund for Big Data Projects

 

Universities and Science minister David Willetts is expected to announce that four UK research councils will receive new funding totalling 73 million to work on their big data projects. The government has designated big data as one of the eight "great technologies of the future" that support UK science strengths and business capabilities. It most recently announced 189 million of funding for big data in the Autumn Statement 2012. At a GovNet conference today on high performance computing and big data, Willetts is expected to outline the details of the projects that will help bring large sets of complex data into usable formats for researchers to use. For instance, the Medical Research Council (MRC) is investing 50 million in bioinformatics, which uses many areas of computer science, statistics, mathematics and engineering to process biological data. This could be used to improve researchers' understanding of human disease.

 

A second tranche of funding, 4 million, is going to the Arts and Humanities Research Council (AHRC), for 21 new open data projects. The council will make large datasets usually only accessed by academics available to the public. For example, Lancaster University is working on a project to 'unlock' thousands of musical scores that are stored online as frozen images. The Economic and Social Research Council (ESRC) is investing 14 million in four new research centres at Essex, Glasgow, UCL and Leeds Universities. These centres aim to make data from private sector organisations and local government accessible to researchers investigating a wide range of subjects, from transport to obesity. This is the second phase of the data research network announced last year. Phase one was set up to extract information from government departments.

 

Meanwhile, the Natural Environment Research Council (NERC) is spending 4.6 million on 24 projects to help UK researchers take advantage of existing environmental data. For example, one project will digitise images of the solar disc dating back as far as the 1900s, to help scientists understand severe space weather risks. "Big data is one of the eight great technologies of the future and a priority for government. It has the potential to transform public and private sector organisations, drive research and development, increase productivity and innovation and enable market-changing products and services," Willetts is expected to say. "This funding will help the UK grasp these opportunities and get ahead in the global race." According to SAS research, organisations that invest in big data technologies could help generate 216 billion for the UK economy and create 58,000 jobs by 2017.

From http://news.idg.no/ 02/06/2014

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LATIN AMERICA: Mobile Enterprise Services Market

 

Value-added Services and Mobile Applications Lead to Market Growth

This study focuses on analyzing what mobile carriers in Latin America are doing regarding mobile enterprise services. The key focus areas of the research are main trends for mobile enterprise services, market assessment and forecast, and types of services by carriers. The study includes a forecast from 2012 to 2018, with a base year of 2012. The geographic scope includes the Latin American countries of Brazil, Colombia, and Mexico.

 

Key Findings

•Mobile enterprise value-added service (VAS) is on the radar of information and communication technologies (ICT) companies as one of the most promising revenue streams in the next years.

•VAS such as location-based services, voice virtual private network (VPN), mobile office, mobile cloud computing, application-to-person (A2P) short message service (SMS), and other mobile enterprise services are being improved and expanded to increase average revenue per line (ARPL) and improve customer experience.

•Telcos want to offer integrated solutions to optimize the adoption of mobile enterprise services by small, medium, and large businesses. These solutions also drive an increase of data services and voice services of carriers' infrastructure, thus providing a base to preserve the traditional telecom business.

•The Latin American application ecosystem is being developed, and the availability of different mobile applications is expected to increase heavily in the coming years. Companies are likely to adopt applications under mobile device management (MDM) solutions to guarantee security and to handle the phenomenon of consumerization as personal smart device adoption in enterprises continues to grow.

 

•Frost & Sullivan estimates that the mobile enterprise services market revenue for Brazil, Colombia, and Mexico will grow from $X billion in 2012 to $X billion in 2018.

•Major regional telcos such as Movistar/Vivo, Claro, Oi, TIM/Personal, and Nextel have a strategy to foster the development of VAS for mobile enterprise services. This strategy is often designed to add mobility to data communications network solutions such as Internet protocol (IP) VPN multiprotocol label switching (MPLS) and to engage the clients in the whole portfolio of an integrated convergent telco.

•However, many solutions are still tailor-made for special projects. For further adoption, it is important that off-the-shelf products are provided by telcos with easy contract options by clients as a few telcos have been implementing cloud services applications stores.

•Frost & Sullivan expects that with the evolution of 4G networks and Wi-Fi hotspots, the experience with cloud services will be enhanced, allowing for the development of more advanced services such as video.

 

•For the client, the return on investment (ROI) needs to be calculated for large projects. However, the as a service model provides easy access for small and medium enterprises to adopt applications and services. The evolution of this model creates an increase of productivity and efficiency in this segment as users make real-time decisions. Even if users are away from their physical locations, they still have access to systems that allow for the better management of operations such as customer relationship management (CRM), accounting, and supply chain management (SCM).

•However, there is still a lack of awareness of the benefits that enterprise mobile solutions can deliver. The challenge, therefore, is to educate customers and make the service more tangible. Other key industry barriers that need to be addressed are consumers' trust and the low penetration of data-capable devices.

 

Research Objectives, Scope, and Methodology

Objectives

This study focuses on analyzing what mobile carriers are doing regarding mobile enterprise services. The key focus areas of the research are as follows:

Main trends for mobile enterprise services

•Market assessment and forecast

•Types of services by carriers

Scope

•Geographic Coverage: Latin America (LATAM)

Brazil, Colombia, and Mexico

•Forecast Period: 2013 to 2018

•Base Year: 2012

•Monetary Unit: US dollars

Research Methodology

•Primary research was conducted, and secondary research included the Frost & Sullivan online database, market participants' financial reports, and regulators' web sites.

Table of Contents

Executive Summary 4

Introduction 7

Key Definitions 9

Market Assessment 12

Brazil Breakdown 27

Mexico Breakdown 36

Colombia Breakdown 43

Appendix 50

The Frost & Sullivan Story 53

From http://www.reportlinker.com/ 02/18/2014

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NORTH AMERICA: Canada - Wireless Code Gives Customers New Rights Starting Today

 

Cellphone customers will get caps on their excess data and roaming fees and other new rights starting today, under the CRTC's new Wireless Code of Conduct. The code, which will apply to all new contracts signed starting Monday and to all contracts by June 3, 2015, allows customers to cancel contracts at no cost after a maximum of two years. - New wireless code could hike smartphone price

 

It will allow individual or small business wireless customers to:

- Cancel a new contract and return the phone at no cost (provided customers stay within usage limits) within 15 days if they are unhappy with the service.

- Refuse changes to key terms and conditions of their contract, including changes to services and prices for those services, for the duration of their contract.

- Get a plain language summary of their services, including information on when and why they may be charged extra.

- Receive a notification when they are roaming in a different country, with rates for voice services, text messages and data usage.

- Cap excess data charges above their plan limits to $50 a month.

- Cap roaming fees at $100 a month.

- Get their phone unlocked after 90 days if it was discounted in exchange for a fixed-term contract or immediately if the device was paid for in full.

- Have service suspended at no cost if the phone is lost or stolen.

- Pay no extra charges for a service described as “unlimited.”

 

The code also limits cancellation fees less than two years into the contract:

- For customers who received a discount on their device from their carrier in exchange for a fixed contract, the maximum cancellation fee is the value of the discount, and the cancellation fee should be reduced an equal amount for every month of their contract they have already completed.

- For those who did not receive a subsidized device, the maximum is $50 or 10 per cent of the minimum monthly charge for the remaining months of the contract.

 

The Canadian Radio-television and Telecommunications Commission has launched a cancellation fee calculator on its website to help customers figure out allowable cancellation costs for their circumstances. Customers concerned about whether their carrier is abiding by the wireless code should first try to resolve the issue with their wireless provider, the CRTC says. If that doesn't work, they can complain to the Commissioner for Complaints for Telecommunications Services.

 

Higher prices possible

During a live online chat with CRTC chair Jean-Pierre Blais, organized by the CRTC Monday, some participants expressed concern that wireless providers were hiking prices to compensate for the fact that three-year contracts are no longer allowed. Blais responded that the CRTC believes that letting customers renegotiate their contract at least every two years will have a positive effect on competition. In the past, consumer advocates and smaller wireless carriers had argued that competition was being stifled because many customers were locked into three-year contracts and faced huge cancellation fees if they broke those contracts to switch to another carrier.

 

A group of carriers is appealing part of the wireless code, but the CRTC says the entire code will nevertheless apply to consumers for now. Rogers, Bell, Telus, SaskTel, Manitoba Telecom Services and other carriers are challenging the application of the code to all contracts by June 3, 2015. At that time, there will still exist some three-year contracts, signed by customers in exchange for a discounted device before today, when the code officially went into effect. Customers in those contracts would be free to cancel their contracts on June 3, 2015, even though the subsidy on their devices wouldn't be paid off in full, the carriers argue, leaving the wireless companies on the hook for the remaining balance. The Federal Court of Appeal has agreed to hear the challenge.

From http://www.cbc.ca/ 12/02/2013

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E-commerce Growth Slowing in Canada as Shoppers Look to Overseas E-stores

 

E-commerce growth is slowing in Canada after "dropping dramatically" earlier this year, says one industry analyst, who notes Canadians have become increasingly wise to how much better online shopping can be in other countries. According to MasterCard Advisors, monthly Canadian e-commerce sales have grown on a year-over-year basis for 55 consecutive months, but the trend began losing steam earlier this year. A streak of more than 15 months of year-over-year growth exceeding 20 per cent was broken in the spring when online sales in Canada began slumping, said Sarah Quinlan, a senior vice president with MasterCard Advisors. There are economic factors at play that slowed down online shopping in Canada but a nagging detriment to the e-commerce market is a relative lack of options consumers have at their disposal, especially in comparison to what's available in the U.S., U.K., and European countries.

 

While many of Canada's biggest retailers host robust e-commerce platforms, there are some glaring omissions. When Target made its big launch into Canada in March it didn't include an online store and the U.S. retailer has given no indication when it may enable online shopping. Canadian Tire only sells tires online and although it plans to enact a wider e-commerce strategy next year, it will focus on letting consumers ship purchases to their nearest store, not to their home. "One of the biggest challenges right now is there aren't as many (e-commerce) options," said Quinlan, who noted that consumers aren't blind to the fact that there are often better deals and more selection available if they do some cross-border online shopping, even after factoring in the exchange rate, duties and shipping.

 

Canadian shoppers who visit the websites of U.S. retailers including J.C. Penney, Macy's and Nordstrom are greeted by pop-up windows that promise an easy transaction with all the extra fees tallied at check out and no surprise costs. "It's very critical to give respect to the consumer, the consumer is extremely aware. You can see it in the overall volatility of total retail sales ... you can absolutely see the consumer is very sensitive to any change in overall policy that might affect their purchasing power or their wallet," said Quinlan. In September, Google commissioned Ipsos to conduct an online poll to gauge consumer intentions heading into the holiday season. Consumers estimated they would do about 18 per cent of their holiday shopping with Canadian online stores and four per cent with American e-tailers. Those figures barely budged up from last year's numbers, acknowledged Google Canada's head of industry and retail Rafe Petkovic.

 

According to another Ipsos poll, a global survey commissioned by coupon site RetailMeNot.ca, 27 per cent of Canadians said they wouldn't do any online shopping this holiday season, which was third highest among the 11 countries surveyed. Just 10 per cent of Canadians said they'd do the majority of their holiday shopping online, compared to 44 per cent of the Brits surveyed, 40 per cent of Chinese respondents and 33 per cent of German shoppers. Compared to G8 nations and other similarly sized markets, Canada is just about last when it comes to e-commerce sales and sophistication, Petkovic said. "The closest equivalent is Australia and they're still two to three years ahead of where Canada is in terms of the level of investment behind technology and infrastructure and capabilities," he said.

 

"We know Canadian consumers are a highly engaged online audience, where we fall behind is when it comes to e-commerce as a proportion of total retail sales relative to those other G8 markets.... Certainly when it comes to e-commerce as a proportion of retail sales, (Canada) is down at the bottom there." While Canadians aren't shopping online as much, we are increasingly leaning heavily on the Internet to inform purchasing decisions, Petkovic added. "Digital is not just about e-commerce, it's about influencing consumers and driving them into your store," he said. "While e-commerce sales may not be that great in this market we're certainly seeing mobile influence in-store purchasing." Seventy-six per cent of the consumers polled in the Google survey said they would use the web to help them decide which stores to shop at this holiday season and the brands of products to purchase. About half said they'd use their mobile phone as a shopping tool. Tellingly, almost 80 per cent of those consumers who commonly use their phone while shopping said they've left a store without making a purchase because of information they found on their mobile device. "Everyone's walking around with mobile phones, super-computers, in their pockets ... people's path to purchase has forever changed," Petkovic said.

From http://www.canada.com/ 12/06/2013

 

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Top 6 Most Popular ITBusiness.ca Stories of the Year 

 

The year 2013 was one that saw the mobile technology trends accelerate more quickly than perhaps most anyone ever imagined, punctuated by signs of the winners of losers that were either riding that wave or cast asunder by it. Samsung Corp. continued to amaze us with its new hardware devices that had ever-larger screens with more impressive displays and features packed in like you’d stuff candy canes into a stocking and claimed the smartphone throne from Apple. BlackBerry kept us wondering as it released new devices, then made overtures towards going private or selling the farm, only to go back to the drawing board with a new CEO and restructuring effort. Microsoft made efforts to improve the less-than-rapid adoption of Windows 8 by offering a major update and a refresh of its Surface tablet hardware. Apple didn’t give us the iWatch, but refined its premium mobile products to be even sleeker and faster, with a new user interface look in iOS 7. The top five most popular stories on ITBusiness.ca reflect the mobile technology trend. Readers were most interested in the stories about new products, the decline of PC use, and staying secure while making the move to mobile tech.

 

6 most popular:

Tablets surpass smartphones as mobile browser of choice: report

If you’re looking to market your business to people browsing on mobile devices, a new study from Adobe says tablets are where it’s at. According to Adobe’s new report, The State of Mobile